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Granite Transformations
Cabinets Installation, Cabinets - Repair, Laminate Countertops - Install,
About us
We are Kitchen and Bath remodeling company. Additional DBA - All Baker Inc.
Business highlights
19 years of experience
Services we offer
Counter tops, fireplaces & premium quality cabinet refacing., floors, showers
Accepted Payment Methods
- CreditCard
Reviews
4.651 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 14% | ||
| 2% | ||
| 4% | ||
| 2% |
Showing 1-25 of 51 reviews
Alex F.
Sep 2017
Excellent. Would definitely recommend.
Response from Granite Transformations
"Thanks for your great review. Sorry about the late thank you"
Tom K.
Jan 2017
great, worked well, excellent fit, looks great
Dennis B.
Sep 2016
Good. No problem
Response from Granite Transformations
"Super, so glad your happy. Please remember about our referral program. Earn money for anyone that buys from us."
Susan H.
Aug 2016
Wonderful experience! From start to finish a job well done.
Response from Granite Transformations
"[Member Name Removed] , so glad your happy. Please remember about our referral program. Earn money for anyone that buys from us. Have them mention your name when they schedule the consultation"
Pat Z.
Mar 2016
unknown
Response from Granite Transformations
"[Member Name Removed], So glad your happy. Let us know if you need any other work done. Please remember about our referral program. Earn money for anyone that buys from us. Have them mention your name when they schedule the consultation"
Camden H.
Jan 2016
unknown
Response from Granite Transformations
"Mr [Member Name Removed] So glad your project was a great experience. Let us know if you need any other work done. Please remember about our referral program. Earn money for anyone that buys from us. Have them mention your name when they schedule the consultation"
Bill F.
Dec 2015
unknown
Response from Granite Transformations
"[Member Name Removed] we are so glad your project was a great experience. Let us know if you need any other work done. Please remember about our referral program. Earn money for anyone that buys from us. Have them mention your name when they schedule the consultation"
Brenda T.
Aug 2015
. I like my new cabinets. I was not happy with the backsplash. In addition, installation was delayed due to wrong hinges and some drawers were not measured correctly and had to be reordered So a job that should have been finished in 4 - 5 days stretched out to a couple of weeks. The reason I was not happy with the backsplash was that when they came to my house for the consult, they only had small samples of choices. It was really hard to choose from such a small sample...i.e. to figure out how a small tile sample would look on the wall. Even after choosing the backsplash, I had second thoughts and even called them and ask if I could come in to see any larger samples of what I was getting. I was told they didn't have any and not to worry that I would like what I chose. I even emailed and asked again about my choice, and I was discouraged from any further discussion on it. But don't get me wrong, it was partly my fault too, as I should have insisted on more information on what I was getting. When the backsplash came in and installed it was a greenish color. Something I would have never ordered. It did not look green in the small sample. I was told since it was glass tile that it would reflect colors around it. There is nothing green in my kitchen. Anyway, when I expressed my displeasure with it, Granite Transformations was willing to work with me to choose something else..but it would cost me more, therefore, I decided not to pursue that avenue. I thought they should have compensated me more than they did for the inconvenience of the delays plus the fact that I tried to resolve the backsplash indecisiveness early on but was discouraged from doing so.
So my advice to Granite T. is to listen to your customers and if they express some doubt about what they have ordered you should encourage them to talk to you about it and even come in to see other samples, etc..Seems to me that would help prevent/resolve any surprises at installation I've learned my lesson.
So my advice to Granite T. is to listen to your customers and if they express some doubt about what they have ordered you should encourage them to talk to you about it and even come in to see other samples, etc..Seems to me that would help prevent/resolve any surprises at installation I've learned my lesson.
Response from Granite Transformations
"we gave you the option to not have it installed, but you told us to go ahead with it. We asked you to come into the showroom and pick something else, but you choose not to. We gave you an option to correct the situation and you decided not to accept it. When we discussed the compensation part, you thought we should give you back the majority of the cost for the backsplash 1000.00. This was an unreasonable request. We settled on 350.00 dollars and you told me you were ok with that. Do you remember me telling you that I would rather spend 500.00 or even more money and replace it, rather than have you continue to be upset. You said you didn't want to do that. I was affraid that you would continue to be upset, and now I wish I had insisted on us replaceing it. All of us at Granite Transformations try really hard to do good work, but we are human and a couple small mistakes were made that we corrected for you. Buddy"
Camden H.
Mar 2015
unknown
Walter L.
Jan 2015
unknown
Pat Z.
Jan 2015
unknown
Dora W.
Aug 2014
unknown
Duke H.
Jul 2014
.
Response from Granite Transformations
"Thank You we appreciate your trusting us to help with you project Buddy Baker Owner"
Deanna L.
Jul 2014
He did a beautiful job; it sits perfectly over the existing hearth. He was very professional. We knew upfront how much it was going cost; the estimate for the job was accurate. The timing was right on; it happened within a reasonable time frame. He was careful to see what we had there and to find the best fit. It blends seamlessly into the opening; he made sure it looks like the original piece. Our house was built in 1922, so that's saying a lot. It was ground granite and looks just like authentic marble. It is a very sturdy construction. The original hearth was very ugly, with chipped and cracked tiles. I thought it would be an expensive job to pull out and replace, but he was able to cover it and vastly improve the appearance for a fraction of the price.
Response from Granite Transformations
"Thank you . We like challenges and aren't afraid to help in the most difficult situations, We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker"
Frank M.
Jul 2014
unknown
Response from Granite Transformations
"Thank You for your business, and let us know if we can be of service to you on future projects Thank You Buddy Baker Don't forget about our referral program when you can earn 50.00 $ for every customer you recommend to us."
Gary C.
Jul 2014
I'm still arguing with them. There is no huge issue, but a lot of little ones. There were problems with the way they measured, so when the counter tops were cut they were not right. They were more interested in getting in and out than doing the job right. I've had someone come out again two times again already, but I'm not sure if there is anything they can do to fix these issues. I talked to the owner of the company, and he told me he thought my expectations were too high.
Response from Granite Transformations
"(Remove member name), I asked you for pictures so we could come out with a possible solution. some of what you told me was not reasonable. IE. you wanted the silicone caulking to be hard. that defeats the purpose of the caulking. We do not leave our customers hanging. As you can see from the Many A ratings we get. Please let me know when you can send the pictures you were to have sent over a week ago. We are trying to help you. Thank You Buddy"
STEVE L.
Jul 2014
My experience was excellent. I was very satisfied. They were here a couple of days to do the work. I liked the help that I received and they were really nice to work with.
Response from Granite Transformations
"Thank you for the kind words, We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker Owner"
Pamela S.
Jul 2014
My experience turned out great. The technician was very friendly and it was all an easy transaction. The installation took about a half a day to complete.
Response from Granite Transformations
"Thank you for the kind words, We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker"
Bill F.
Jul 2014
They did a fantastic job! We have recommended them to a lot of people who need something done with their counter tops. The counter tops look amazing. The sales lady that came out was great to work with, and they then put together a template. I think it is a great value. They got the work done in about 4 hours. We have gotten a lot of compliments on the counter tops.
Response from Granite Transformations
"Thank you, we love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker"
Charles C.
Jul 2014
My experience went well. They showed up on time and they were neat about their work. We did not have to have them come back and fix anything. We were impressed with the way they brought the seams together where it couldn’t be a solid sheet of laminate. Their work has really held up.
Response from Granite Transformations
"Thank you, we love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker"
William B.
Jul 2014
The sales lady was very friendly and very knowledgeable. She worked with us to do a custom back splash. There were two technicians here doing the installation and they cleaned up well after themselves.
Response from Granite Transformations
"Thank You very much. You made an excellent choice with our Granite Countertops. You have the best natural granite/stone countertops on the market. and glad your experience was good with my team.We love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker Buddy Baker Owner"
Barbara B.
Jul 2014
I was very happy with them. I had a chip later in the counter tops and they came right out to fix it for me. They were right on time for the appointment. I did feel their prices were extremely high but you pay for what you get.
Response from Granite Transformations
"Thank You very much. You made an excellent choice with our Granite Countertops. You have the best natural granite/stone countertops on the market. and glad your experience was good with my team. We love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker Owner"
Susan H.
Jul 2014
They were wonderful to work with! Everyone that came out were professional and took good care of my house. They were accommodating and gave me good samples. Everything looks really nice. I had a problem with one of the doors on top of the oven about a year later and they came out and fixed it. I highly recommend them!
Response from Granite Transformations
"Thank You very much. You made an excellent choice with our Granite Countertops. You have the best natural granite/stone countertops on the market. and glad your experience was good with my team. We love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker Owner"
Sheryl H.
Jul 2014
They did a fabulous job. They did all the work in their own shop. The installation was good but it took them awhile to get things done.
Response from Granite Transformations
"Thank You very much. You made an excellent choice with our Granite Countertops. You have the best natural granite/stone countertops on the market. and glad your experience was good with my team. We love how we can change peoples homes for the better. We appreciate your trust in us. Remember our referral program of 50.00 $ for each customer you recommend to us. Be sure to have them mention your name when they call. Buddy Baker Owner"
Dean T.
Jul 2014
I was very satisfied with them. They did a good job on the details. They cleaned up well after themselves. They were very quick with the installation.
Response from Granite Transformations
"Thanks you We appreciate you trusting us with your project. Remember you can earn $50.00 for each customer you refer to us that get work done by us. Make sure they mention your name when they call us Have a great day Buddy Baker Owner"
Licensing
State Contractor License Requirements
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FAQ
Granite Transformations is currently rated 4.6 overall out of 5.
Granite Transformations accepts the following forms of payment: CreditCard
No, Granite Transformations does not offer free project estimates.
No, Granite Transformations does not offer eco-friendly accreditations.
No, Granite Transformations does not offer a senior discount.
No, Granite Transformations does not offer emergency services.
No, Granite Transformations does not offer warranties.