G.E.S. Custom Remodel L.L.C.
About us
1st Google Eddie Sanford. 2nd We work by referral only from our vendors. 3rd We are typically about 12 weeks out for bathroom and kitchen remodeling G.E.S. is owned & Operated by Eddie Sanford who is an experienced Kitchen & Bath General Contractor Remodeler. We provide high quality Kitchen & Bath Remodeling, Custom Tile work, Decks, Roofs, Structural repairs and so much more. We provide new construction for additions. We carry General Liability and Workers Comp Insurance on all sub-contractors. Please see www.eddiesanford.com for pictures that show our custom remodel work detail and much more info. We provide references at first interview and strongly encourage prospects to call our references. We do not schedule or conduct interviews through Angies List. New prospects can always learn from the past experiences of our clients. Majority of our clients are repeat clients.
Business highlights
19 years of experience
Services we offer
As a Tennessee licensed general contractor for commercial & residential property, design build service, hands on project management. We are often hired to diagnose and estimate difficult remodels or structure problems. Seldom are we hired because our proposal is lowest cost. Our most frequent compliments are our employees attention to details. Repairs & Maintenance Dept available to existing clients only., we can provide consultation, written job scopes and proposals
Reviews
5.022 Reviews
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Showing 1-22 of 22 reviews
Ann M.
Oct 2015
We were happy they accepted the job. GES began our project ahead of schedule which was a happy surprise. They coordinated the painting, the hardwood refinishing, and the tile work for the backsplash. They installed our baseboards and trim, hung all new doors, mounted ceiling fans, and reworked our air return. Their carpenter who completed most of the work was professional, willing to discuss options, and very skilled. Our project ran a little behind but they made up for it with the quality of workmanship. I would recommend them!
DIANA L.
Jul 2015
Eddie's company, in addition to remodeling, does Retrofoam insulating which we didn't need. However he sub-contracted with another company to have Fiberglas insulation blown into our attic which was sorely in need of additional insulation. Started with 6"-9" and less in some spots and brought it up to over 13" and increased the R-value from R-11 to R-38. I'm sure this will save us a lot on our heating bill in the cold months. We had company over the weekend and the crew managed to do the job without disturbing us at all. Eddie was excellent about keeping us informed of scheduling and we would certainly recommend him to anyone.
Robyn B.
May 2015
They were excellent! We had to work together over the course of a year and they were very professional and competent. Eddie was always dependable and honest. He stands by his work. I highly recommend GES to everyone!
Bill P.
Apr 2015
another great experience with Eddie and his fine crew. It seems there's nothing he can't do, and after 14 jobs I believe it
David A.
Mar 2015
Very professionally, the entire team was cordial and each was ready to provide back up and "gofer" needs of any other team member.
Debra M.
Mar 2015
Eddie and his crew were extremely responsive as we had only a few days to respond. The sale of our house depended upon completion in a short timeframe. They made the repairs necessary, but upon evaluation of some items, documented that no repair was necessary as the items were adequate and fully functional. We couldn't.t be more pleased!
Elizabeth B.
Feb 2015
I would recommend this company 100%. They return calls, show up when promised, very detailed, clean up their jobs, courteous, helpful with ideas and do absolutely great all around work. If you want a "Job Well Done" call G.E.S. CUSTOM REMODEL L.L.C.
Andree M.
Feb 2015
The labor cost was 34000.00 and we spent another 29000.00 on quality materials. Eddie Sanford is the owner and he came to our home and gave us an estimate which was highest of the 3, but we decided to go with him because it appeared he would do a quality job. That is exactly what we got. It was worth the price. Kevin was the guy who did most of the work and Ben was around a lot to supervise and help when needed. They were all very punctual and cleaned up the area when they got done. They did their best to accommodate us so our routines would not be interrupted, as they started work in October and finished in January. They did a lot of little things you would not expect, such as putting all new hoses on the washing machine as they had to move it to install the tile floor. They even put a plastic tie on the water waste hose to insure it didn't accidentally become dislodged. They were very responsive to any questions or requests we had.
After the work was done, they have come back whenever we found something needed adjusting or fixed. Overall I am absolutely happy with my new baths as is my husband and with the job Eddie and his crew have done. I highly recommend them.
After the work was done, they have come back whenever we found something needed adjusting or fixed. Overall I am absolutely happy with my new baths as is my husband and with the job Eddie and his crew have done. I highly recommend them.
Response from G.E.S. Custom Remodel L.L.C.
"Every job is unique and this one was no exception, except the clients could not have been any easier to work with. We planned it all well in advance, everything went smoothly and our communications were solid. This is the kind of review we are always seeking. We want long term relationships with our clients. We want them to call us whenever they need anything. Thank you for the kind words as we will pass them along to our staff. Eddie"
Cynthia H.
Nov 2014
Their work was great. Professional, punctual, personable.
Response from G.E.S. Custom Remodel L.L.C.
"This was a really fun project. And now she has a drain to sweep her rain water into. What a transformation."
Bill P.
May 2014
Eddie and everyone who works for him are extremely competent, and they care about what they're doing. They clearly want a good result, and they wanted me to be happy.
Eddie is very thorough when quoting a job and so his price was higher, but there were no surprises. I want to know what it's really going to cost before I start a job, and I want somebody who's going to stand behind his commitments. Eddie does that. You can trust him to do what he says he'll do, and do it well.
Everybody that Eddie employed or contracted with was a pleasure to have in our home. That's really saying something.
Eddie is very thorough when quoting a job and so his price was higher, but there were no surprises. I want to know what it's really going to cost before I start a job, and I want somebody who's going to stand behind his commitments. Eddie does that. You can trust him to do what he says he'll do, and do it well.
Everybody that Eddie employed or contracted with was a pleasure to have in our home. That's really saying something.
Response from G.E.S. Custom Remodel L.L.C.
"[member name removed] became a friend early on and even though his home is one our more challenging projects, we've always seemed to work well together. When Clients like [member name removed] have realistic expectations, then it makes for a smooth process. We appreciate Clients depending on us to manage their homes with them. When he calls...we try to jump through whatever hoops we need to to solve his requests. Last time I checked we had completed over a dozen job phases for this Client and we look forward to helping out more."
Cindy L.
Mar 2014
Eddie is a pleasure to work with. He understands the importance of communication to the success of a project. He and I met several times to refine the scope and goals of the project. We met with his team before construction stared to go over every detail of the project, so everyone involved, including us, understood the plan and how things were going to proceed. Ben and Jeff did most of the actual work and I can't praise them highly enough. Once work started, they were consistently at our house working. If plans changed because of weather (snow, ice) or because of a delayed material delivery, they kept us in the loop. And they do quality workmanship. Also, Eddie made sure that the rest of our house was protected from construction dust and possible damage from construction materials going up and down the stairs.
The project was scheduled to take 6 weeks, but took 8 because of those weather and material delays. It was obvious to me that Eddie loves what he does and he knows the right people to help him get the job done well. He has a great eye for tile layout, and general aesthetics of design.
Although Eddie's cost was about $25000, the materials (tub, tile, shower fittings, glass, etc) were another $13000, so total cost was about $38,000. Overall,we are very pleased, both with working with Eddie and his team, and with our new master bath.
The project was scheduled to take 6 weeks, but took 8 because of those weather and material delays. It was obvious to me that Eddie loves what he does and he knows the right people to help him get the job done well. He has a great eye for tile layout, and general aesthetics of design.
Although Eddie's cost was about $25000, the materials (tub, tile, shower fittings, glass, etc) were another $13000, so total cost was about $38,000. Overall,we are very pleased, both with working with Eddie and his team, and with our new master bath.
Response from G.E.S. Custom Remodel L.L.C.
"Every project and client is unique and we are very fortunate to have great clients. This Client, by far, was probably one of our easiest clients to work with. A few of the custom details required extra patience on both our parts. She never got flustered and that just made the job that much more enjoyable. Its easy to please people who are already happy people to begin with. This couple made our work that much easier. Its normal to have days when you just wished the job was over, that was never the case with this client. I hope we get to help them again in the future."
Cynthia H.
Mar 2014
We had a flood out here and they came out right away. My neighbor called me and said that water was pouring out of my garage. I called them and they came out the next day. By the time I got home, he had cleared out most of the wet stuff. They have been fixing all of the water damage. I would use him again.
Cynthia H.
Jan 2014
All went well. Even though it is not fun to live through a renovation, especially a kitchen/laundry room Eddie made it is good as possible. He spent much time in protecting the rest of the house from dust, dirt, and destruction. They built a dust wall to seperate our living area from the construction, put down heavy duty protection for the tile floor in the kitchen as well as the wood floors.They ran a HEPPA filter to reduce dust and drapped other room in heavy duty plastic sheeting...even leaving a walkway so our dog could get out to her back yard garden.
His crew was prompt, clean, informative, professional, and as fast as the job would allow. They cleaned up ever night after they were finished, stayed as long as the job needed and communicated very well. The job was completed in December 2013.
UPDATE; On Jan.8, 2014, after the polar freeze in Knoxville a neighbor called us while we were vacationing in Florida to report water pouring out of our garage. We we 750 miles away and called Eddie in a panic. Eddie and crew were there the next day, before we could get a return flight home, and started the task of cleaning up after a broken water pipe flooded our and quot;newand quot; kitchen, laundry, living, and dining room. He has been a godsend in taking on this task. He is dealing with insurance, making repairs, get quotes, bids, submitting and resubmitting information to the adjuster always with the customer in mind. I am leaving Eddie in charge because he is doing much better than I ever could. I rely on and trust Eddie Sanford implicity. I cannot recomend GES and Eddie Sanford highly enough. But you cannot have him for a while, he is ours!
His crew was prompt, clean, informative, professional, and as fast as the job would allow. They cleaned up ever night after they were finished, stayed as long as the job needed and communicated very well. The job was completed in December 2013.
UPDATE; On Jan.8, 2014, after the polar freeze in Knoxville a neighbor called us while we were vacationing in Florida to report water pouring out of our garage. We we 750 miles away and called Eddie in a panic. Eddie and crew were there the next day, before we could get a return flight home, and started the task of cleaning up after a broken water pipe flooded our and quot;newand quot; kitchen, laundry, living, and dining room. He has been a godsend in taking on this task. He is dealing with insurance, making repairs, get quotes, bids, submitting and resubmitting information to the adjuster always with the customer in mind. I am leaving Eddie in charge because he is doing much better than I ever could. I rely on and trust Eddie Sanford implicity. I cannot recomend GES and Eddie Sanford highly enough. But you cannot have him for a while, he is ours!
Response from G.E.S. Custom Remodel L.L.C.
"[member name removed] really were disappointed when they learned their pipe burst over their new kitchen. Whew has just removed our lock box just weeks before as we had completed their kitchen remodel. State Farm was great to work with and we able to settle their claim quickly. It was a difficult situation but we worked together to make good decisions efficiently. We really could not have asked for better support from a client. There have been a few times we worked for clients because we had to. We worked for the [member name removed] because we wanted to! They are just great people."
Brian S.
Jan 2014
One of the things that I really like about Eddie and the GES crew is that when they tell you they're going to be there at a certain time, they're there. It's amazing how flaky some home services companies are, but not GES. We had a need for a custom-sized chimney topper that had rusted out since the original contractor on the house went the cheap route and didn't use quality materials. GES measured the opening and then custom fabricated a new topper that looks far more robust and secure than anything else in the neighborhood. GES is always my go-to team when I need something done right. I recommend them without qualification.
Response from G.E.S. Custom Remodel L.L.C.
"We are always pleased when our past clients call us back for help. Whether it's on small or large task."
Heidi F.
Mar 2013
They were fabulous. They were very gracious with working with me on any requests that I had. They really included me in the process which I appreciated.
Response from G.E.S. Custom Remodel L.L.C.
"This Client was awesome to work with. Their design request were such, that we highlight their project on our web site. I hope we can help them again one day. Thank you for the positive comments. Eddie Sanford"
Dorothy Z.
Oct 2011
Ges was the contractor for our kitchen remodel. They came to the house during the design phase to discuss some issues. Then they--or he, because Gil was usually the worker--removed a wall, removed appliances, and changed plumbing and electric to accommodate the design. Cabinets and new appliances were installed. Installation of a range hood turned out to be a challenge but it was done very successfully. Gil was always there when he said he would be. He kept the job clean which was important because we have an open floor plan. Gil worked well with the subcontractors who did the floor and tile work. He was always respectful and pleasant to have around the house.
Virginia M.
Aug 2011
Excellent, very professional with attention to detail
Lorie H.
Jun 2011
He did very well. They were very conscientious. They cleaned up everyday after they were here. They were prompt and did a great job. My bathroom turned out really beautiful.
Virginia M.
Sep 2010
Eddie was referred from a friend and was completely responsive and professional. All subs he had on the job were professional, as well. He completed the work in a timely manner and we are very pleased with all the repairs. We can't tell the deck was ever damaged.
Larry M.
Jun 2010
The project went well overall. We lived in the remaining portion of the house while the remodel was in progress. It took around 120 days to complete. Progress was made most days. Problems were addressed before and as they arose. The workers were professional and productive. Eddie and I were in contact daily.
Sandra S.
Aug 2009
HE CAME WHEN HE SAID HE WOULD AND CHARGED WHAT HE SAID HE WOULD. DID AN EXCELLENT JOB.
BARBARA S.
May 2007
The most important thing I want to pass along is that Eddie hired the most competent people to get each aspect of the job done. They all brought knowledge and experience to the job and were just a pleasure to have around. They took good care not to injure the parts of the kitchen, like the floor that we were not changing. Eddie was always easy to get in touch with either by cell phone or by e-mail, which at times really helped. Eddie was always there to offer his advice as we all of our decisions. If he did not know an answer he always seemed to know where to turn for one. As this was the first big project we have ever done, this was very important to us. He gave advice whenever it was needed, but allowed the kitchen to remain our image of what we wanted it to be. He stuck close to his estimate. The pricing was good for the quality of work, we are just still a little shell shocked.The price was high because of the price of the components we picked, we wanted quality.
Licensing
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FAQ
G.E.S. Custom Remodel L.L.C. is currently rated 5.0 overall out of 5.
No, G.E.S. Custom Remodel L.L.C. does not offer free project estimates.
No, G.E.S. Custom Remodel L.L.C. does not offer eco-friendly accreditations.
No, G.E.S. Custom Remodel L.L.C. does not offer a senior discount.
No, G.E.S. Custom Remodel L.L.C. does not offer emergency services.
No, G.E.S. Custom Remodel L.L.C. does not offer warranties.