Default business cover photo

Elite Heating & Cooling

About us

We are a locally owned / family owned business serving knox and surrounding counties. Elite heating and cooling was established in 1989. We received our charter in october of 1990. We pride ourselves on our customer service, when you become our customer you become our people. Our people is our family. Our staff includes, Owner/Pres. Chris M. Waddell Service Mgr. Daniel E. Hatfield Install Mgr. Gary Locke

Services we offer

We offer a full line of sales, maintenance and repair on all makes and models. Our company is an authorized Goodman / Amana dealer specializing in hybrid systems and spec houses., service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-11 of 11 reviews
Joanna H.
Aug 2019
5.0
Yes, I recommend this pro
I did not expect such expeditious service, or such professionalism. Daniel reached out ASAP and had my unit working before I even got home. LIFE SAVER! I will definitely be using Elite in the future, and will highly recommend this company to anyone.

Mark M.
Dec 2017
5.0
Yes, I recommend this pro
Company owner arrived on time, diagnosed the problem, and performed the repair. Price was less than estimate. This is the second time I have used this company and would highly recommend them.

Melanie P.
May 2017
5.0
Yes, I recommend this pro
$375
I called Chris on Friday night. He came out Saturday and had it fixed by the afternoon. I wish everything in life would be so easy.

Gail H.
Aug 2016
5.0
Yes, I recommend this pro
I called and asked when he could look at the unit. Chris came out early Sunday and identified problem and was able to start unit. He picked up the part that was needed early Monday and repaired the unit. He is very capable and did excellent service. He is very personable, honest and reasonable cost. We recommend that you give him the chance to service your unit.

Homeowner
Jul 2016
5.0
Yes, I recommend this pro
They charged a service charge of $75. They also charged for Freon and other things. We have been using them for a long time. Sometimes, they come back and check on things and we do not get a charge. The owner is Chris Waddell. They have always been good. This time of year, they are working night and day, seven days a week so as far as response, I could not guarantee when they could get out to anybody or they could probably get there as quick as they could. There are a couple of them and they work hard, but as far as the work they do and units they provide, it has been excellent for several years now. I would say 15 years or more.

Charles P.
Feb 2016
5.0
Yes, I recommend this pro
$12
.

Martha S.
Nov 2015
5.0
Yes, I recommend this pro
unknown

David B.
Jan 2014
5.0
Yes, I recommend this pro
Daniel was here within an hour. Quickly determined low gas pressure was the problem and showed me how to identify the problem and how remedy it. NO CHARGE! Said he was on a call nearby so there wasn't travel time involved and he didn't have to fix anything.
I called Daniel because I had used him once before on an AC problem and was very impressed with his knowledge and his honesty. He got into the electronics, told me what he was testing and what each result was. (I am an engineer who has worked in AC and control systems). Then he found a circuit board that might be a problem and said this doesn't look good, but let's keep looking. In the end he found and removed a small bird well hidden if the fan housing. He put the fan back together, plugged in the circuit board and everything worked. He said he would call me in a couple of days and if that had permanently cured the problem he would send me a bill.
The bill was quite reasonable.

Virginia M.
May 2012
5.0
Yes, I recommend this pro
$6,000
I got what I wanted. They had competitive prices and good service. They were responsive and punctual. I recommend them.

Reneau H.
Aug 2011
5.0
Yes, I recommend this pro
$3,500
I used this company based on a friend's referral and glad I did. In fact, have referred several other friends who have been very pleased as well. Prompt, professional, friendly... a company you can trust to stand behind it's work. Prices in line with others. I had an older hvac unit they kept it going until I finally made the decision to replace the unit (the tax credit was a big help too); there was no pressure to purchase, only recommendations. The job was completed promptly, and they always stayed in contact to give updates once the unit was ordered. I will definitely use this company again and continue to refer others.

Patrick B.
Jul 2011
5.0
Yes, I recommend this pro
$4,800
Elite is an excellent company.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Elite Heating & Cooling is currently rated 5.0 overall out of 5.

Elite Heating & Cooling accepts the following forms of payment: CreditCard

Yes, Elite Heating & Cooling offers free project estimates.

No, Elite Heating & Cooling does not offer eco-friendly accreditations.

No, Elite Heating & Cooling does not offer a senior discount.

No, Elite Heating & Cooling does not offer emergency services.

No, Elite Heating & Cooling does not offer warranties.