This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Elite Floor Care
Wood Flooring Repair or Partial Replacement, Wood Flooring Refinish, Commercial Wood Flooring Refinishing Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
We prioritize the pursuit of excellence across all facets of our business, demonstrating unwavering commitment to maintaining a standard of integrity rooted in principles of fairness, honesty, and personal accountability. Our primary focus revolves around delivering unparalleled quality of service to our esteemed customers. By combining precise industry knowledge with exceptional expertise, we embody the essence of true professionalism. Paramount above all is our vigilant dedication to safeguarding our customers' interests, ensuring that their concerns form the cornerstone of our operations. We operate on weekdays, and for convenience, we also offer appointments on Saturdays and Sundays.
Business highlights
6 years of experience
Services we offer
Floor Care & Maintenance , Flooring and More!, Hardwood Refinishing
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.88 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 13% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-8 of 8 reviews
Susan R.
Mar 2024
Floor Cleaning and Polishing
There were obvious scratches on the floor due to having appliances moved. Now that Elite Floor Care treated the laminate floors, no one would guess that it used to be scratched! Wonderful repair
Dianah D.
Jan 2024
Wood Flooring Refinish
Helpful young man Who did exactly as he said he would and he did a wonderful job. I recommend him highly
Mary M.
Aug 2023
Easy to work with and job well done!
Ken T.
Aug 2023
Good work and good communication
Keanu M.
Jul 2023
Amazing work! Done quick and efficiently and the owner was very thorough in his work and explanation of what the process was.
Cody F.
Jun 2023
Wood Flooring Refinish
Great person and very professional!
Response from Elite Floor Care
"Mr. French, thank you for the 5 star review. It was a pleasure working with you again on a hardwood refinishing project. Again, congratulations on selling the home"
Ally H.
Jun 2023
Wood Flooring Refinish
Elite Floor Care was exceptional from the first call until the job was completed. My floors look so much better and I couldnâ t have asked for a better company.
Response from Elite Floor Care
"Mrs. Haupt, thank you so much for taking the time to leave us such a kind worded review, and we greatly appreciate you giving our locally owned and operated business the chance to restore your hardwood floors with our hardwood refinishing services. Again, it was a pleasure meeting you and your husband!"
Preston W.
Jun 2023
Google Review
I am writing this review with caution. The work performed based on my limited understanding of woodwork and flooring seems good to me. But I also have a limited understanding of the topic at hand. If you connect with the previous statement, please continue reading. If you do not, hire Elite Floor Care. You will not regret it. I had just purchased a new home about 6 weeks before this review I’m currently writing. Inside that home were wood floors. When I asked people I trusted what they thought about those floors, those individuals suggested I have them professionally refurbished. I then went to the internet and did research. Within that research I learned about Elite Floor Care. The individual I initially spoke with seemed to be genuinely kind and professional. Based on that impression, and coupled with what little research I did, I decided to hire Elite floor care to perform the work. My opinion of the work performed was based on the words from friends that I trusted, as well as the person who came to my home and gave me an estimate for the work. In my mind, that individual represented the company as a whole. I trusted what I learned thus far and therefore trusted the word of that person. However, four days after the work was done I finally had time to write a review about my personal experience with this company including my personal opinion on the work they completed. When I went to my Google account to write my personal review, I noticed the first review contained the same photo as the one I was sent after the work was done. I know that photo was taken in my house because I know my own house. That is why I write this review with caution. I now feel as though the integrity of this company is being questioned in my mind. I did not pay $1,600 in cash thinking I may be lied to. A fake review with my photo seems like a lie to me. Almost as though I was catfished by this company, as well as potentially robbed in the process. I am only a victim of my own mistakes in my personal life. Therefore, this review is not meant to encourage or discourage potential customers. It is simply a reminder/warning to be sure of who you are letting into your home and who you are giving your hard earned money to. A company is only as good as it’s word. But that fact rests upon the individual that is speaking at any given moment. If you have made it this far into my personal review, I pray to the good source in the universe that you have the day you have earned so far. -Preston Wells
Response from Elite Floor Care
"Dear Mr. Wells, Thank you for taking the time to share your feedback on our Google profile. We appreciate your concerns and would like to address them in a genuine and sincere manner. Firstly, we would like to clarify that we utilize tools and software to streamline our review collection process. These tools automatically send out review requests and gather pictures and reviews from our valued clients. We also have a feature that automatically reposts these reviews to our social media platforms once collected. During the testing phase of this new review collection software, we uploaded the first available picture to a review, simply to test the "stories" feature of the application. Unfortunately, it appears that the post was not removed, as we did not anticipate any ill intent other than evaluating the functionality of the new app. We apologize for any confusion this may have caused. We genuinely wish that you had reached out to us personally before posting the review online, as it could potentially mislead other prospective clients who are considering hiring our services. We believe that open and direct communication is crucial in addressing any concerns and resolving misunderstandings. Regrettably, it seems that our attempts to reach out to you via phone have been unsuccessful, as it appears that our number has been blocked. We want to emphasize that we are not upset, but rather disappointed that you chose this avenue instead of providing us with an opportunity to speak truthfully about the situation. Our extensive list of over 100 positive reviews is a testament to the true integrity of Elite Floor Care, and it deeply hurts us to think that someone would question the integrity of our company based on misinformation. We sincerely apologize for the confusion caused and kindly request that you consider removing the review, as it does not accurately represent our company and the level of service we strive to provide. We value the trust and confidence of our clients, and we hope to have the chance to rectify this situation. Thank you for your understanding. Sincerely, Jason Elite Floor Care"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Elite Floor Care is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 7:00 AM - 6:00 PM
Elite Floor Care accepts the following forms of payment: CreditCard
Yes, Elite Floor Care offers free project estimates.
No, Elite Floor Care does not offer eco-friendly accreditations.
No, Elite Floor Care does not offer a senior discount.
No, Elite Floor Care does not offer emergency services.
Yes, Elite Floor Care offers warranties.