Cedar Bluff Auto Care

Founded 1973 • With Angi since July 2006

Business employee's Service Manager and four technicians,(two ASE certified and two general service techs). Company been in business 40 yrs. Take all major credit cards. Hours of operation are 7:30 to 5:30 Monday thru. Friday, closed Saturday and Sunday. We service light trucks and automobilies all makes and models. We are a: Goodyear Tire Store, NAPA Auto Care Center, and AAA Approved Auto Care.

Amenities

Free Estimates
ask for details
Warranties
ask for details
Senior Discount
no
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(37) Verified Reviews

Showing 1-25 of 37 reviews
LINDA C.
5.0
02/22/2018
They have done wonders on our cars. My husband has a classic 1972 Dodge Challenger and Cedar Bluff has two skilled mechanics that are able to handle working on classic older model cars. They were very attentive to every little detail and we were very happy with their services. My husband has become very good friends with the manager there now. We'd highly recommend them!
Description of Work
They service our 3 cars.
Category
auto repair
Lori W.
5.0
12/07/2016
These guys are AWESOME! The have been caring for my mom's cars for years. As she aged and drove less, they could have taken advantage of her, but never did. They did just what was needed, and always at a reasonable price. When she could no longer drive, Scott graciously agreed to broker the sale of her car. He helped us set a fair price, sold the car to one of his customers, charged a reasonable fee, and personally delivered the check to Mom. These folks are fair, reasonable, skilled, and trustworthy. I wouldn't hesitate to go to them for any car-care issue.
Description of Work
Fix vibration, assist with sale of car.
Category
auto repair
Kellie S.
5.0
02/09/2016
We learned of Cedar Bluff Auto a number of years ago. Have used them for major repairs, tires & routine maintenance on several of our cars. They are always prompt & professional. We will continue to use & refer others to them.
Description of Work
Oil change
Category
auto repair, car tires
Ken G.
5.0
12/31/2015
Dropped me off at home. Has Wi-Fi in the waiting room, Service was done and called when ready.
Description of Work
Purchased $90 Coupon card which includes 4 oil changes and many numerous discounts and free services. Performed oil change and checked alignment. Dropped me off at home. Has Wi-Fi in the waiting room,
Category
auto repair, car tires
susan S.
5.0
12/28/2015
Very well.....have used this shop for many years for all my vehicles
Description of Work
Scheduled maintenance...diagnostics...New battery and oil lube job
Category
auto repair
James B.
2.0
12/01/2015
At first I was rather impressed with the shop's speedy repairs and being able to schedule me fairly quickly. However, after I picked my car, I discovered issues. The shop replaced one of my license lamp light bulbs for "free." Well, i discovered later they destroyed my interior trim piece/panel on my lift gate. All but one of the mounting tabs for the large trim piece were torn and either missing or too damaged to be able to use, in order to secure the trim panel tightly to the inside of the lift gate (as it should be from the factory). There was some black/gray gooey adhesive/putty used, in an attempt to secure the trim panel to the lift gate. They instantly lost my trust. I lived in Knoxville during the time of the service, and moved out of the state a couple months later. This is when I discovered the issue; and no, the car was not taken to ANY other shop from the time it was at Cedar Bluff Auto to when I discovered this busted trim panel. I moved over 8 hours away and it wasn't worth my time to take the car back to complain. I would not recommend this shop.
Description of Work
Oil change, license light bulb, and brakes.
Category
auto repair
Eric V.
5.0
11/14/2015
They provided pretty good service, however I was wanting to get the same tires put back on my car that I had previously. They had difficulty determining the tires, I think probably because the previous tire shop had put two different tires on my vehicle which was not Cedar Bluff Auto Care's fault. They were professional throughout the process except that they tried to get me to get multiple other services that I declined, but they were very insistent, which was annoying. Overall a pretty good experience.
Description of Work
They provided a new set of tires.
Category
auto repair, car tires
Randal G.
5.0
11/05/2015
They worked us in promptly on short notice, and we even got there a bit late for our appt. The driver's side front wheel had hit a curb and bent the rim such that it couldn't be driven on. We had a spare on, but were concerned that the front axle, brakes, or suspension had also been damaged. They inspected it, said it was OK, except for something that they were able to fix (can't remember what it was, but I don't think we were charged for it) and except for the front wheels not surprisingly being badly out of alignment. We had a used rim that we had gotten from a salvage yard, and they put the original tire on the replacement rim, and re-mounted it, all very quickly.
Description of Work
Wheel alignment , mounted and balanced tire and replaced tire stem.
Category
auto repair, car tires
Brandon B.
5.0
10/05/2015
Perfect! Scheduled online - the guy who checked me in was very friendly and found my online reservation. (It always makes me nervous when I book anything online in Knoxville.) The waiting area was tiny, but wifi was available. Best of all - it took less than the time he quoted me. Overall, the service was great - the car drove wonderfully and as expected. And even without the coup, this shop is at least 20-30% lower in price compared to other shops I called and dealers. Regardless, they were happy to take the coupon I found on Angie's list. Great experience! Would go back!
Description of Work
Front end alignment.
Category
auto repair, car tires
Barry W.
5.0
10/01/2015
Excellent. I got to Cedar Bluff Auto Care about a half hour early for my appointment, and they took me early after only a few minutes of waiting. The alignment service was done quickly and I was treated in a professional and friendly manner. Unlike may auto repair establishments, Cedar Bluff did not try to sell me any unnecessary or unasked for services. I will certainly use them again for my car care services and highly recommend them.
Description of Work
Front end alignment of truck.
Category
auto repair, car tires
Duane B.
5.0
06/23/2015
I got this car back after lending it to my Grandson while he was at college for 3 years. It came back in bad shape. He did only minimal maintenance and did not take good care of the car. I cleaned it up and brought it to Cedar Bluff auto care with a list of problems. They did a wonderful job of getting it back into tip top shape. The pricing was reasonable and the service was outstanding. This is a small shop and you can deal directly with the owner. The mechanics are experienced, knowledgeable and willing to talk and explain things directly to you. It is like a small town business. I was totally comfortable with them as they fully explained the problems to be fixed and the cost. I wish I had found them years ago, but now they will be my choice for the future maintenance of my cars.
Description of Work
Repair of front wheel bearing, front brakes and steering linkage. They also completed all the deferred required maintenance.
Category
auto repair
Andrew T.
5.0
04/20/2015
I took my old Honda, 216,000 miles, to find out about an oil leaks, which also caused a smell of burnt oil. They found three oil leaks, explaining the cost and benefit of each leak. I chose to fix two of the leaks because they accounted from most of the leaking as well as the burnt oil smell. The third leak would cost $500 to fix and was not very bad. The fixed the car on the day promised and I am very pleased with the work. They are a very honest business and the owner, Scott, runs it quite well.
Description of Work
Fixed two oil leaks.
Category
auto repair
Barbara E.
5.0
03/13/2015
Courteous, knowledgeable, explained the difference in cost between brand name replacement and aftermarket replacement. Kept me informed of time needed to complete repair. I would highly recommend them
Description of Work
Diagnosed brake light malfunction, purchased aftermarket tail light assembly, installed assembly, changed oil
Category
auto repair
Michael P.
5.0
04/30/2014
Have had my vehicles including my work fleet vehicle worked on since 2010 by Cedar Bluff Auto Care, they always do a great job are all very nice, courteous, and honest. I found them when another auto repair place in town told me I was in desperate need of new shocks on my fleet vehicle but when I had Cedar Bluff Auto look at the vehicle they stated very thing was fine no problems and when I showed the the estimate from the other repair facility they showed told me that the shocks they priced to place on my vehicle was bit only $135 marked up for the part but also not rated for my vehicle load.
Description of Work
HONEST auto repair
Category
auto repair
Ann D.
5.0
04/14/2014
I've often just had my vehicle towed right to the facility on Cedar Bluff and have dropped it there and put the keys in the overnight key drop when it has quit on me. It seems like cars always want to break down at night or on weekends. It's great to be able to do this and leave a note so they call when they open the next morning. They NEVER repair anything or charge for any estimate until I authorize it. Since I've been a single mom (widow) since 1988, I've needed a facility I can really trust. The owner, Scott, is as honest as they come. He is a hands-on owner who hires good people and stands by his word. He also understands that sometimes people don't have the money to fix EVERYTHING that is wrong - especially if some issues can wait a few months (or years) without being a hazard or an issue. They also have very inexpensive rental cars available through a cooperative agreement with a rental company which is essential when there is just one driver in the family. I think their repair costs are fair and they don't rip people off. They also don't try to get me to fix things that don't need fixing. They may mention that I need to keep an eye on something but that's it. Our vehicles all run great even though they have some mileage on them. I Love my Jeep Grand Cherokee which has 180,000 miles on it. I know that I will someday need to think about replacing it but right now it runs like a new car. That is due in large part to Cedar Bluff auto mechanics. They are excellent.
Description of Work
It is so great to have an auto repair facility that I can trust and recommend to friends. I have had many repairs made at this facility for over 15 years. The most recent was a starter and alternator repair. They have repaired brakes, power windows, AC, rotors, tires, water pumps, engine, PVC valves and a host of other issues. We have a 2001 Jeep Grand Cherokee, my son's cars - a 1999 Mazda and a 2006 Suzuki (formerly he owned a small Chevy). The most recent repair was on my significant other's baby - a 1985 Camaro in mint condition.
Category
auto repair, car tires
Donald M.
5.0
04/03/2014
I would recommend them to others. They evaluate the problem easily and don’t do unnecessary work. Their price is reasonable; they are neither expensive nor cheap.
Description of Work
I had automobile mechanical work done by Cedar Bluff Auto Care which was replacement of some parts in the suspension. They do the routine services in my car.
Category
auto repair
Kellie S.
5.0
02/04/2014
We have used Cedar Bluff Auto for a number of years and have always had great service. They are punctual, do great work at reasonable prices. If they believe you don't need a service, they will discuss with you. Same if they notice something that might be a problem. We will definitely continue to use them for all our auto service needs!
Description of Work
Oil changes and tire rotations.
Category
auto repair, car tires
Matthew F.
1.0
10/03/2013
Our 2006 Dodge Grand Caravan had been idling rough for about a week; no other issues. We just had the tie rod ends done about 2 weeks prior at Cedar Bluff Auto. The check engine light came on and we took it in to Cedar Bluff auto. We were told the codes coming from computer were for #3 cylinder (I think) either leaking or misfiring. Cedar Bluff Auto determined the head was leaking or damaged (we never overheated). Cedar Bluff Auto sent head to machine shop to grind flat; machine shop discovered crack in head so we had head replaced along with spark plugs. This cost us over $1500....sounds reasonable if something actually gets fixed that was broken. We picked the van up at the end of a day at closing time and my wife drives it home. Once we are home she asks me to sit in van with her. The van is idling slightly better than when we dropped it off. I called Cedar Bluff first thing the next morning to tell them how poorly van is running still, they say bring it back in (Robert did tell me he test drove it personally and thought it ran great; he is either a liar or crappy test driver!) Long story short Cedar Bluff Auto does not know what is wrong with our van and their best idea is to change more parts at our expense. Our van has 153K+ miles and always has been serviced regularly and never had issues before this. I will be taking van to Dodge dealership to fix problem. Update 11/12/13 We traded van in on new to us used vehicle; we could not afford to throw more money at whatever problem was. Robert from CBA contacted me about review and informed me that he never test drives any cars and that my wife must have misheard that report. I retract my statement about Robert test driving van and reporting it was driving fine. Robert wanted to know what we found out about van from dealership and what he could do to fix the situation; I told him he could refund my money spent on repairs, but he said that was not an option. Robert then told me not to return to CBA and I told him I would never anyway.
Description of Work
Perform service on Dodge grand caravan.
Category
auto repair
Susan H.
5.0
10/02/2013
My car was making an awful racket. Took it into Cedar Bluff auto repair who quickly diagnosed the problem. My muffler had come detached and they said they would try to re-attach it. They were not able to do so, due to the compression fitting, and needed to replace the muffler. They kept me informed of what was happening along the way, along with approximate wait times. I braced myself for the worst, but the bill was much less than I expected. My tires were looking worn, and they explained their condition and encouraged me to start looking around at new tires, but at no point did they try to sell me any additional service or parts.
Description of Work
Muffler replacement.
Category
muffler repair, auto repair
Margaret M.
5.0
09/30/2013
My brake warning light had been on for a while and we had it checked at another place to no avail. One day, my vehicle started vibrating badly and I felt like my brakes were going out, so I had to stop driving and get AAA to tow me to Cedar Bluff Auto Care as we have used them before. They diagnosed it the same day, and it was repaired the next morning. They told us several brake issues that needed to be taken care of (the real cylinder, pads, rotors, etc), but when my husband asked Robert what REALLY needed to be fixed right then in order to drive safely, he said only the cylinder. So, that decreased their original quote by several hundred dollars, and it became an easy decision to go ahead and get it fixed. Since we have an older vehicle, we were deciding whether or not to pay to get it fixed b/c we don't want to keep putting too much money into at this point. So, we're aware we might need brake pads, rotors, etc. in the near future if we keep our vehicle, but we got the issue fixed that was really a concern and was causing the problem. It has been driving fine and the brake warning light has been off ever since, so we will continue to go back and we felt like they dealt with us honestly once we asked what REALLY needed to be repaired just to get it running properly again.
Description of Work
Fixed brake issue (replace rear wheel cylinder).
Category
auto repair
cathy G.
5.0
09/24/2013
service went very well. Price comparing to a dealership was very reasonable. Will return for future service
Description of Work
80,000 mile tuneup and maintenance
Category
auto repair
Matthew F.
5.0
08/22/2013
Work was completed on time and $60 over estimate
Description of Work
PCM replacement
Category
auto repair
Kellie S.
5.0
07/15/2013
We have used Cedar Bluff Auto for a number of years for routine maintenance & repairs. They have always been honest, direct, done quality work & had reasonable charges. We will be back & frequently refer to friends & family.
Description of Work
Angie's list 4 oil change/tire rotations for $79.00.
Category
auto repair, car tires
Ann D.
5.0
06/25/2013
I've often just had my vehicle towed right to the facility on Cedar Bluff and have dropped it there and put the keys in the overnight key drop when it has quit on me. It seems like cars always want to break down at night or on weekends. It's great to be able to do this and leave a note so they call when they open the next morning. They NEVER repair anything or charge for any estimate until I authorize it. Since I've been a single mom (widow) since 1988, I've needed a facility I can really trust. The owner, Scott, is as honest as they come. He is a hands-on owner who hires good people and stands by his word. He also understands that sometimes people don't have the money to fix EVERYTHING that is wrong - especially if some issues can wait a few months (or years) without being a hazard or an issue. They also have very inexpensive rental cars available through a cooperative agreement with a rental company which is essential when there is just one driver in the family. I think their repair costs are fair and they don't rip people off. They also don't try to get me to fix things that don't need fixing. They may mention that I need to keep an eye on something but that's it. Our vehicles all run great even though they have some mileage on them. I Love my Jeep Grand Cherokee which has 180,000 miles on it. I know that I will someday need to think about replacing it but right now it runs like a new car. That is due in large part to Cedar Bluff auto mechanics. They are excellent.
Description of Work
It is so great to have an auto repair facility that I can trust and recommend to friends. I have had many repairs made at this facility for over 15 years. The most recent was a starter and alternator repair. They have repaired brakes, power windows, AC, rotors, tires, water pumps, engine, PVC valves and a host of other issues. We have a 2001 Jeep Grand Cherokee, my son's cars - a 1999 Mazda and a 2006 Suzuki (formerly he owned a small Chevy). The most recent repair was on my significant other's baby - a 1985 Camaro in mint condition.
Category
Andrew T.
5.0
06/18/2013
My check engine light came on so I took it by their shop to see what it was. It turned out to be the CTS Sensor/Temperature sensor. Robert was great to work with. He explained that the CTS Sensor had gone bad, triggering the check engine light. They fixed it right away, as usual. I have been a customer for several months, having moved to Knoxville recently. I am very pleased with their service. One time I took the car in because the brakes squeaked. I thought it was the low-pad brake indicator. Robert explained it was an accumulation of brake dust, which is common with cars that are driven occasionally. They cleaned off the brakes, fixing the squeak. Some other places might have sold me a set of brakes, which I would have paid for, not knowing any better. Robert has always been very honest and upfront about everything.
Description of Work
Replaced the CTS sensor with a new one on my 1995 Honda Accord.
Category
auto repair

Phone

Address

9133 Executive Park Dr

Knoxville, TN 37923

Service Categories

Auto Service
Auto Tires
Auto Mufflers
Auto Inspections
Auto Radiators
Auto Transmission

Other Information

Services offered

Alignments, balance and repair tires, brake system, driveability diagnostics, auto electrical diagnostics, air conditioning, cooling, steering and suspension work, internal engine, transmission & internal window repair.

Services not offered

Body repair

Payment options

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Visa
MasterCard
American Express
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FAQ

Cedar Bluff Auto Care is currently rated 4.6 overall out of 5.

Cedar Bluff Auto Care is open:

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Cedar Bluff Auto Care accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

No, Cedar Bluff Auto Care does not offer free project estimates.

Yes, Cedar Bluff Auto Care offers eco-friendly accreditations.

No, Cedar Bluff Auto Care does not offer a senior discount.

No, Cedar Bluff Auto Care does not offer warranties.

Cedar Bluff Auto Care offers the following services: Alignments, balance and repair tires, brake system, driveability diagnostics, auto electrical diagnostics, air conditioning, cooling, steering and suspension work, internal engine, transmission & internal window repair.