CARPENTER CLOCK & WATCH REPAIR

Great , Have found a qualified and professional clock repair person in our local area

Excellent service, great attention to detail, above and beyond to make sure everything was correct with our antique grandfather clock. Mr. Carpenter went beyond our expectations and is a professional clockmaker. He is very knowledgeable and is an expert in clock repair. The best we have had over many years. Thank you for exceptional service and pride in your work.

Mike Carpenter "fixed" the clock, charged me $125 and left. The clock never kept accurate time and despite 20+ calls to Mike Carpenter, he has not gotten back to me. By the way, he closed his shop in Knoxville - not much of a surprise given his terrible service. AVOID THIS GUY!

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Called and made appmt to have my dad?s grandfather clock setup in my house.  A service date was given which was both timely and reasonable. Representative from Carpenter Clock showed up on time.  He set up the clock which is a Howard Miller GF clock. It has not worked in years. But the rep. quickly determined what was wrong and fixed the problem.  (the gears were not in sync.)  He oiled and tightened up every thing on the clock, showed me how to wind and set the time, how to adjust the clock?s timing so that it would keep good time, and how to change chimes etc..  He had forgotten to bring an electronic device that would measure the timing as the pendulum went back and forth, bu this did not become a big issue since manually setting the timing was not hard. just took a few times adjusting a nut on the bottom of the pendulum to get the timing right.  
Friendly and competent service was given and I would recommend Carpenter Clock and Watch Repair to anyone who has a similar need.

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I am very pleased with the way he repaired my clock even though the price was high.

Our 1920's grandfather clock stopped suddenly. I called Carpenter's. They came immediately...the day I called or the day after, I can't remember, but it was fast. They checked the clock carefully. Two men. I had used Mr. Carpenter many years ago on both this clock when I moved it and another old clock in the 80's when I moved it. He has been in the business for many years and knows what he is doing. He took it out of the case and suggested that it needed a thorough cleaning and overhaul. I believed him because of it's age and in my memory had not been overhauled even when moved from another state during the 70's to my mother's home. It had merely been adjusted from the rigors of the move. Mr. Carpenter required three months to thoroughly clean and overhaul the clock. Three months later, my clock runs better than ever. The sound is low and soothing, and he showed me how to slow it down or speed it up so that it keeps time as well as the electric ones. After he reinstalled it, he left his card with three phone numbers and said call me if you have any problem. I had to call him. He returned to the house to make a small adjustment which fixed the problem, and his man called two days later to be sure all was well and that I was happy with the work. Carpenter's is old fashioned honorable and I recommend him to any clock lover and for any clock job. He does require time. We were without our clock for three months, but the old clock needed cleaning and overhauling and we're happy with the result and the printed information he left with us about old clocks and how to take care of them. I recommend these fellows without one hesitation.

We did not know much about the clock. We took the the clock in and got
an estimate and some details about how old it was and how much it was
worth. I called to see if the clock could be finished earlier than
estimated and they were very helpful. They brought the clock to my home
and hung it on the wall and leveled it. More of it's functions were
explained.

Mr. Carpenter came for a free estimate. We had two clocks worked on. However, we became concerned when he advised us to replace some of original workings of a 200 year old English case clock that had been rebuilt by a European expert 10 years earlier. We did not take his suggestion but had that clock repaired by another individual and it only needed cleaning and minimal adjustments. That was a few years ago and the case clock is keeping perfect time. I'm glad we did not replace the original parts! The cuckoo clock stopped working within months and we did not go back to him. We've found another reputable clock repair person that has provided good service .