BONNIE'S GARAGE DOOR CO
About us
4 EMPLOYEES. NO SUBS. COST DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. EXTRA CHARGE FOR AFTER HOURS SERVICE.
Business highlights
Emergency services offered
53 years of experience
Services we offer
GARAGE DOORS.
Amenities
Emergency Services
Yes
Reviews
4.932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 32 reviews
Ray G.
Apr 2024
Great company. Called and they were able to come same day to service my garage door and get it back in balance/working as it should. Thanks!
Carolyn B.
Apr 2020
Very well. He arrived on time and finished the job quickly and efficiently.
Tammy D.
Dec 2017
Great! Arrived on time. Work finished when scheduled. The doors look and work great!
Chris R.
Jul 2017
Answered my questions and provided an estimate on the phone. Was prompt in arriving and called ahead to confirm. Completed work quickly. Explained why it happened. Door did not work this good when it was brand new. I couldn't be happier with the work results and Bonnie's. Will definitely use them again.
Brenda O.
May 2017
My brother, Jack Smith has had Mike install several garage doors over the years and recommended him. Wow, the door looks so nice! He matched the color of the door perfectly to our home, and the door operates like a charm! Seldom do you find someone who takes pride in their work as Bonnie's Garage Door Company does. Definitely would recommend and hire again.
Susan D.
Jan 2017
Bonnies installed original garage door for builder before we bought the house in 1991. They have done all service since and I will call them for any future work. This family run company represents everything my husband and I love about East Tennessee. They are available, on time, knowledgeable, hardworking, persistent, a reasonably priced, and pleasant to deal with. Can't say enough good about this second generation father and son business. Highly recommend.
Lon B.
Aug 2016
unknown
Donald N.
Apr 2016
One of the cables had snapped on my garage door. In the process, one of the tracks became badly bent, and in my ill advised attempt to fix it, I made everything worse. We called Bonnie's at 7:00 am and to my surprise, there were at my house by 7:20 am. Due to the mess I had made, I figured this would be an extended job at best. In about 2 hours, they had completely fixed the problem and the garage door now works better than ever. I was completely pleased with the results and highly recommend Bonnie's for your garage door repairs.
George S.
Dec 2015
unknown
Shirley H.
Oct 2015
unknown
Carole G.
Jan 2015
unknown
Robert P.
Aug 2014
unknown
Ellen F.
Jun 2014
They scheduled the appointment quickly and showed up right on time time. They even called and told me they were on the way. They quickly figured out the problems and fixed them and explained what caused them and how to avoid future problems. The doors and openers are almost 40 years old so I appreciate that they got them back into working order. I probably will replace these old wooden garage doors soon and I will definitely get an estimate from Bonnie's. They have replaced a spring in the past and have always been prompt, courteous, and not overpriced.
RJ S.
Jun 2014
unknown
BETSY B.
Apr 2014
Excellent customer service!
M.J. G.
Mar 2014
My garage door was sounding very rough and I was under the assumption that it was going to break. He came out and adjusted everything and sprayed WD-40 where necessary and gave me a few tips on extending the life of my door.
Charlotte K.
Feb 2014
They were there in 45 minutes and the repair has lasted ever since. They are very nice to do business with and very professional
Kelly C.
May 2013
Very prompt and professional. Will definitely use them in the future for all our garage door needs. Very affordable and they don't try to sell you something you don't need.
Stephen Y.
Apr 2013
I have an old wood garage door probably 60 years old. One of the metal brackets at the bottom of the door had rusted out and broke causing the roller to come off on that side. I couldn't get the door to go down so I had to cut the wiring so I could shut the door. I called Bonnies to come out the next day to look at it. I thought I would have to get a new door, but they were able to fix my old one and saved me the expense of a new door. They installed new brackets at the bottom, also a missing hinge in the middle of the door and all new wiring. Door works great again! The father and son team were very nice to work with.
Patrick B.
Feb 2013
The job was performed quickly and professionally. Everything was lubed and checked thoroughly prior to departure. Cost was fair and reasonable.
Ava R.
Jan 2013
We have been in our house 23 years, and Bonnie's is the only company I ever use for garage door and garage door opener repair. I was unable to close my garage door before going to work one morning, and I needed to manually disengage the electric opener so I could close the door. When I got to work, I called and requested service. They came to my house that afternoon, and were able to close the door with no problem. Because they could not find anything specific that needed service, they did not even charge for a house visit. We do need to replace the garage door this year, since it is 25 years old and warped, and Bonnie's is the company we will use.
Jimmy C.
Dec 2012
Excellent work. very professional.
Lisa N.
Jul 2012
Charles S.
Aug 2010
Mike Demastus arrived promptly and quickly diagnosed our problem with our garage door opener. He replaced the circuit board within minutes, provided some general 'preventive maintenance' tips, and left us with a functioning garage door opener after receiving payment. Mike is a very nice fellow; we'll use him again in the future if we have any further garage door issues.
Sharp D.
Apr 2010
The job itself went very well.
Licensing
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FAQ
BONNIE'S GARAGE DOOR CO is currently rated 4.9 overall out of 5.
No, BONNIE'S GARAGE DOOR CO does not offer free project estimates.
No, BONNIE'S GARAGE DOOR CO does not offer eco-friendly accreditations.
No, BONNIE'S GARAGE DOOR CO does not offer a senior discount.
Yes, BONNIE'S GARAGE DOOR CO offers emergency services.
No, BONNIE'S GARAGE DOOR CO does not offer warranties.