AUTHORIZED APPLIANCE SERVICE CENTER

I took my microwave to their shop. I was told there was a $15 charge to determine the problem, which I paid. They said it would take a couple of weeks since they were very busy. They were to call with a report of repair costs. When I had not heard from them after 6 weeks, I called and was told the repair would be between $200 and $250; the repairman did not know the cost of the needed magnetron. I asked if they could get the actual price for me. They were to call back but never did. I finally gave up and went to pick up the microwave, only to determine that the unit had never been looked at. Very bad experience. I would never use them again nor recommend them. Very poor communications and possibly lies to customers. The company did refund my $15 evaluation fee voluntarily, a sure sign that the unit was never looked at by a serviceman.