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Archie's Stone and Fireplace
Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
Additional winter Sat hours - Oct-Feb 9:00 AM-1:00 PM. Additional emails - [email protected]; [email protected]
Business highlights
24 years of experience
Services we offer
Insulation batt and blown, chimney sweep, gas fireplace service, prefab fireplaces installation of gas logs, stone veneer, weatherization services, wood stoves
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.521 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 0% | ||
| 10% | ||
| 5% | ||
| 5% |
Showing 1-21 of 21 reviews
Martha C.
Feb 2020
It went pretty good, they were on time but no one at the office checked the finished product after installing and the progress of the work.
Susan R.
Jan 2018
They did a great job, very thorough
Stacey L.
Jan 2017
Wonderful! They were polite, courteous, and professional. They did a great job and we're conscientious to leave everything very clean. I would definitely use this company again.
Steve B.
Dec 2016
See above for description
Ed J.
Nov 2016
the installers were Carl and Lee----very professional---friendly----on time and cleaned up---they make a good team---would use Archies again good company to work with and they gave a reasonable price
Dana R.
May 2016
unknown
Christina P.
Apr 2016
Worked with Jason and Bryan. Bryan showed up on time and was very professional and knowledgeable about what to do with my yards to make them look better. I live in a condo development and just could not keep up with it. They did an excellent job and now my yards are the envy of the neighborhood. I would definitely use them again. They are also replacing shutters on the front of my house in a week or so and I am positive that will look amazing.
Thank you Archies Stone and Fireplace for the excellent service!!!
Thank you Archies Stone and Fireplace for the excellent service!!!
Mark B.
Nov 2015
unknown
Bill G.
Aug 2015
.
Response from Archie's Stone and Fireplace
"Thank you for the review, we appreciate your business, don't forget that Archies also services gas fireplaces and logs if you need us please call 865-688-0123 Thanks, Bob Schmid owner/mgr."
Bill G.
Aug 2015
.
Monica A.
Jul 2014
Everything went well from the sales person to the guys who performed the work. Everyone arrived on time and did what was promised. The salesman did a great job of evaluating the the house, and did not push me to do more than was needed. The two men who worked on the house seemed determined to do everything right. It was a hot, humid day, so I know it could not have been comfortable in my attic. They did great work, and.perfect cleanup when they were finished. I waited until TVA did their evaluation of the work performed to post my review. They passed with flying colors. I would highly recommend this company.
Response from Archie's Stone and Fireplace
"Thank you so much for taking time to evaluate our performance. We enjoyed working for you and we look forward to hearing about how the work we performed saved you money and made you more comfortable"
Ron W.
May 2014
unknown
Response from Archie's Stone and Fireplace
"Thank you so much for taking time to respond, We were honored to work with you and look forward to working with you and your friends and neighbors in the near future."
Leslie H.
Aug 2013
work is going on and the foreman he;s there in my daughters bedroom with the dresser door open running through the dresser door. My daughter later on is looking for some of her jewelry and it's gone, she cant find it anywhere.
Response from Archie's Stone and Fireplace
"My foreman was working in the bedroom and lost a piece off his equipment (the drawer was standing open)and was searching for it when [member name removed] came in, unfortunate timing, at the time we asked the customer to report if they thought anything was missing because it did look bad, She never reported to us that anything was missing, had she done so we would have encouraged her to file a police report and we would have begun an investigation. We are not immune to having a dishonest employee but try to act quickly and firmly if it does happen. We depend on maintaining our good reputation as we are one of the most active members of the TVA Quality Contractor Network. I regret this incident but can not act if we dont know, this is first report that I have that anything was missing on this job, that was 14 months ago."
HILREY R.
May 2013
The guy who came to our house did a fantastic job and their service price was reasonable. Their service was satisfactory. They came when they said they were going to come.
Response from Archie's Stone and Fireplace
"Thank you for your response, we appreciate your business"
Sharon K.
May 2013
They came out right away and gave us the estimate. They had the best estimate. They were here right away after we made the appointment to get the work done. What stood out was the promptness of getting here and getting the work done. They didn't drag it out and the price was right too. The people were friendly, courteous, and seemed to know what they were doing.
Response from Archie's Stone and Fireplace
"Thank you for your review, as a member of the TVA Quality Contractor Network, your review is exactly what we are looking for all the time. Thanks for giving us an opportunity to serve you."
Charlotte M.
Apr 2013
Archie's Stone and Fireplace were friendly and professional. They were prompt and did what they said they would do.
Response from Archie's Stone and Fireplace
"Thank you for your review, It was our honor to meet your needs"
Joanna Y.
Jan 2013
We got the crazy idea to build a screened porch off of our dining room onto our elevated deck. 3/4 of the way through the project we decided a stacked stone woodburning fireplace would be really cool on the outside corner of the porch. John King of Farragut Sunrooms & More, who was building the porch, said "I've never put one in a porch like this before, I don't know if it can be done. Let me call my buddy Bob at Archie's Stone & Fireplace."
We visited Archies and consulted Bob Schmid about the type of porch, the elevated deck, and our idea for a fireplace. He discussed with us the stone and fireplace options, but expressed concern about being able to build the fireplace on the style of porch we had. He too, had never built a fireplace on this type of porch. After consultation with the manufacturer of the porch, Bob, & John, it was decided a woodburning fireplace could not be installed. We were bummed, but John would not let it go. "Lets get everybody out here and check it out," John said. So Bob & Richard of Archie's came out and looked and measured and looked some more; then looked at each other, and said "heck yeah we can design and build this". Richard sketched out a diagram on the floor of the porch and he & Bob spent the better part of a morning discussing how they could design and build the firebox.
We wanted a mantle for the fireplace as well but did not know exactly what we wanted. Bob said "I got a guy in Powell who cuts and cures all his own wood - I'll take care of it." And now we have a beautiful cherry mantle over the fireplace.
We were very impressed with the quality and professionalism of Archie's Stone & Fireplace. Special mention goes to Christian from Archie's, who came out early on a cold Saturday morning and hand laid the stone fireplace - floor to ceiling stone -he had a real artistic eye for his work. The fireplace is beautiful, draws perfectly, and is exactly what we wanted. We commend Archie's for "thinking outside the box" and providing a unique solution for our crazy idea.
We visited Archies and consulted Bob Schmid about the type of porch, the elevated deck, and our idea for a fireplace. He discussed with us the stone and fireplace options, but expressed concern about being able to build the fireplace on the style of porch we had. He too, had never built a fireplace on this type of porch. After consultation with the manufacturer of the porch, Bob, & John, it was decided a woodburning fireplace could not be installed. We were bummed, but John would not let it go. "Lets get everybody out here and check it out," John said. So Bob & Richard of Archie's came out and looked and measured and looked some more; then looked at each other, and said "heck yeah we can design and build this". Richard sketched out a diagram on the floor of the porch and he & Bob spent the better part of a morning discussing how they could design and build the firebox.
We wanted a mantle for the fireplace as well but did not know exactly what we wanted. Bob said "I got a guy in Powell who cuts and cures all his own wood - I'll take care of it." And now we have a beautiful cherry mantle over the fireplace.
We were very impressed with the quality and professionalism of Archie's Stone & Fireplace. Special mention goes to Christian from Archie's, who came out early on a cold Saturday morning and hand laid the stone fireplace - floor to ceiling stone -he had a real artistic eye for his work. The fireplace is beautiful, draws perfectly, and is exactly what we wanted. We commend Archie's for "thinking outside the box" and providing a unique solution for our crazy idea.
John W.
Oct 2012
great
Response from Archie's Stone and Fireplace
"Thanks Member, I really enjoyed the challenge of your job, and working with you. I really hope the sound insulation between floors made a huge difference."
Bryce L.
Sep 2012
In 2009, the beginning of the process was a little shaky, the original estimate papers were lost & a new estimate had to be done, but I can understand that sometimes stuff happens. After the second estimate the materials for the job were in within 2 weeks & the job was scheduled. The gentlemen who did the work were professional, courteous, and they stayed until the job was done (8pm). We are very happy with the end product, our fireplace is beautiful now!
We also purchased our gas logs & logs for my dads house from Archies and are not very impressed with the logs, they were pretty but my dad's had to be replaced under warranty and ours have cracked and broken (from the heat?), we won't be buying those logs again.
Now we are preparing to do our main level fireplace and have left a message at Archie's to get an estimate scheduled! Will update later with those results!
9/27/12 The Update: The rep for Archies did not show up as scheduled to do the estimate, we have left two messages since then and have received no response. Now I am calling Mad Hatters & hoping for better results. Appears that if you want reliability, Archies is not the company to call.
We also purchased our gas logs & logs for my dads house from Archies and are not very impressed with the logs, they were pretty but my dad's had to be replaced under warranty and ours have cracked and broken (from the heat?), we won't be buying those logs again.
Now we are preparing to do our main level fireplace and have left a message at Archie's to get an estimate scheduled! Will update later with those results!
9/27/12 The Update: The rep for Archies did not show up as scheduled to do the estimate, we have left two messages since then and have received no response. Now I am calling Mad Hatters & hoping for better results. Appears that if you want reliability, Archies is not the company to call.
Response from Archie's Stone and Fireplace
"Member, I am Bob Schmid Gen. Mgr of Archies, and I have just been made aware that this kind of feedback is available to me. I appreciate your comments and apologize that we followed a positive experience with a bad one. If you have not resolved this issue please feel free to call our office and ask for me. I will make sure that we will follow thru on what we promise."
Jenny K.
Sep 2011
The crew that came went above and beyond what I expected. They were meticulous in getting the job done right, while keeping things clean in the process. They were very professional, went the extra mile for me, and I really appreciated it. I had the attic inspected after they left, and the inspector said it was one of the best jobs he'd seen. Thank you, Archie's!
Homeowner
Jul 2006
I used this company in the past to put in a new fireplace and they did a great job. They also did the insulation over at Grace Baptist Church. They blew the insulation right into the walls on a smaller addition we had built onto the home. The room is nice and air tight now. I am sure we'll use them again. It was such a small job I don't know what I paid but the estimate was reasonable I remember.
Licensing
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FAQ
Archie's Stone and Fireplace is currently rated 4.5 overall out of 5.
Archie's Stone and Fireplace accepts the following forms of payment: CreditCard
Yes, Archie's Stone and Fireplace offers free project estimates.
No, Archie's Stone and Fireplace does not offer eco-friendly accreditations.
No, Archie's Stone and Fireplace does not offer a senior discount.
No, Archie's Stone and Fireplace does not offer emergency services.
No, Archie's Stone and Fireplace does not offer warranties.