American Home Design, Inc. logoApproved Pro
Approved Pro

American Home Design, Inc.

Bathtub Installation and Replacement, Shower Installation and Replacement,

About us

Serving homeowners in Tennessee and Kentucky for over 45 years, American Home Design has helped fulfill the remodeling dreams of more than 40,000 satisfied homeowners. Ranked Tennessee's #1 home improvement company by Qualified Remodeler Magazine for many years, our honest, reliable, and experienced team is the ideal choice for bath and shower remodeling. We are the exclusive Jacuzzi Bath Remodel dealer in TN. As a locally-owned and operated home improvement services company, we are available for every step of our customers' home remodeling projects. We have formed strong relationships with top manufacturers, granting our customers access to home improvement products for every decorating style and every budget.

Business highlights

48 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
1%
1
5%

Filter reviews by service

Showing 1-25 of 82 reviews
Kathie S.
Dec 2023
5.0
Shower Installation and Replacement
Yes, I recommend this pro
$1,600,000
They did an excellent job, but it was pricey, As thee saying goes: "You get what you pay for,"

Diana L.
Jul 2023
0.5
Shower Installation and Replacement
Once sign the contract the service is very poor, the communication is very difficult, they did not come the first day and they are late the second day.

Marlene T.
Jul 2023
0.5
Bathtub Installation and Replacement
They are extremely high pressure sales company, they stay for hours and they would not take No for an answer. They do not care if you do not feel well or if you are a senior.

Frank K.
Apr 2023
5.0
Bathtub Installation and Replacement
Yes, I recommend this pro
The salesman was extremely knowledgeable. He listened to our needs and wants. And, then provided an excellent solution.

Jimmy R.
Apr 2022
4.5
Shower Installation and Replacement
Yes, I recommend this pro
Excellent

Richard S.
Jan 2022
5.0
Bathtub Installation and Replacement
Yes, I recommend this pro
Very professional installers that performed task of walk-in shower downstairs and new tub/shower upstairs. The job took two days and was started on the estimated 12th week after sale. Seem to be very high quality units and a very good warranty. Friends and family have told me I paid way too much for the total package but I hope I can recoup the expense if I ever sell the house.

James B.
Jan 2022
5.0
Bathtub Installation and Replacement
Yes, I recommend this pro
They are professional and backup their work and products.

Corey L.
May 2021
0.5
***DO NOT MAKE THE SAME $13,000 DOLLAR MISTAKE WE DID!*** We have had a terrible experience with AHD and after trying to communicate with the office, seller, and other members of the management team we received zero help and a ton of excuses. We shopped around and got several quotes from other companies and ultimately went with AHD because we thought we were going to be treated fairly and like human being and not like a transaction. Well that changed the second you signed on the dotted line. The have no pride or care for their â customersâ aka paychecks. I have never wrote a negative review about a company before but felt it extremely important after giving them every opportunity to make it right for me and my family. You would be better off with a big box store or Pella, I honestly feel like they should be ashamed of themselves. If you are reading this review and have any questions and are considering no using American Home Design please give me a call and I will gladly speak with you about why you should NOT. The manger I was dealing with this entire time to this day has still not answered my email, extremely poor customer service. Bait and switch sales tactics. RUN!
Response from

"We hate to hear anyone feels this way about us. We've worked with this customer to make things right."


Kristy C.
May 2021
5.0
Yes, I recommend this pro
Everything was exceptional. In my experience, this is by far one of the best construction companies I have had in my home.

Tammy C.
Mar 2020
5.0
Yes, I recommend this pro
We were very pleased with the installation process. The price was more than I expected to pay but I believe that it was well worth the money. Very pleased.

Donna H.
Mar 2020
5.0
Yes, I recommend this pro
They were phenomenal, and I am so thrilled at how our bathroom turned out.

James C.
Jan 2020
5.0
Yes, I recommend this pro
Very good experience

James D.
Dec 2019
4.0
Yes, I recommend this pro
Great product, good demo, but expensive

Cathy B.
Nov 2019
5.0
Bathtub Installation and Replacement
Yes, I recommend this pro
wonderful easy to reach all questions answered service provided faster than anticipated!!!@

Cheryl W.
Oct 2019
5.0
Yes, I recommend this pro
The customer service was fantastic from the salesman to the installer. I had two bathrooms done, so the installer was in my home for three days. I was very impressed that each day when he left, you couldnâ t even tell he had been there because he cleaned up everything and closed the bathroom door so you couldnâ t even tell work was being done! Personally, I felt the price was a little high, but I am thrilled with the end product!

Kristina P.
Sep 2019
5.0
Yes, I recommend this pro
Harley was great to work with. Very accommodating and patient. Thanks for all your advice!!

Ricky C.
Sep 2019
5.0
Yes, I recommend this pro

Corinne V.
Aug 2019
5.0
Yes, I recommend this pro

Ron A.
Aug 2019
2.0
Poor customer service. Hard to get call backs. Did not get the correct items for new shower.

Donald S.
Apr 2019
5.0
Shower Installation and Replacement
Yes, I recommend this pro
We liked what we saw from the options from the salesman. The shower replacement was done on time and top quality by the installer. Materials and selections we made were spot on and we are very pleased with the quality and workmanship. The price was spot on in comparison with other options.

Cynthia W.
Mar 2019
5.0
Shower Installation and Replacement
Yes, I recommend this pro
Very professional installer. Protected flooring and all furniture prior to installationl.

Chris S.
Feb 2019
0.5

Carl W.
Dec 2018
5.0
Yes, I recommend this pro
Fine job

Pam R.
Dec 2018
5.0
Yes, I recommend this pro
I was expecting a total renovation but with American Home Design we only changed the bathtub for a walk in shower. The rest of the renovation was left for us to contend with. For the high cost I thought we would have everything completed. I am happy with the shower and the lifetime warranty on it!

Rita G.
Dec 2018
4.0
Yes, I recommend this pro
Showing 1-25 of 82

Licensing

Licensed*

Trade License Number

27884

Trade License Locale

TN

Trade License Expiration

11/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Home Design, Inc. is currently rated 4.6 overall out of 5.
American Home Design, Inc. accepts the following forms of payment: CreditCard
Yes, American Home Design, Inc. offers free project estimates.
No, American Home Design, Inc. does not offer eco-friendly accreditations.
No, American Home Design, Inc. does not offer a senior discount.
No, American Home Design, Inc. does not offer emergency services.
No, American Home Design, Inc. does not offer warranties.

Contact Information

11157 Outlet Drive, Knoxville, TN 37932

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