Premier Landscapes Inc

No follow up or follow through after job was completed! Some plants died and not replaced per warranty. Some plants not planted per landscape design. Made numerous calls pass two yrs. to correct issues to no avail.

Note: Their business and cards are stated as Promier landscapes, not Premier as stated on your web site!!!

I hired Promier to renovate our home's landscaping, install an irrigation system, install low voltage lighting, and address some grading issues.  Prior to selecting them I met with over a dozen other companies in this area.  Promier was far and away the most professional company I dealt with.  They were not the cheapest alternative (nor were they the most expensive), but given that the work to be done would be seen by so many people, we wanted it done right.  We viewed this as an investment in our home, but we also didn't want to overpay.  I had companies give me quotes that were so low, I knew they couldn't deliver quality at that price point.  I had other companies develop plans that were more focused on trying to sell us a lot of plants or services rather than developing a custom plan that suited our home.

Promier came to our home, met with my wife and I, and spent time going over their proposal in detail.  I appreciated their willingness to answer our questions and incorporate our feedback and special requests.  They changed the plan a few times until we had something that we knew we would like.  Some companies we met with would show us their proposal in person but not let us keep it to review out of fear that we'd take their design elsewhere.  Promier wanted us to be comfortable with the work, so they gave us time to review the plan on our own (with our agreement that we wouldn't give their plan to a competitor).

When the team came to do the install, they were very professional.  Every day before they left, they took time to clean up their work and make sure the job site looked presentable.  Even the quality of their equipment and vehicles reinforced to us that they were serious about their work.

When the job was finished, we had questions and a few last minute requests.  They emphasized to us that they wanted us to be fully satisfied, and so they took the time to go over their work with us to make sure we were happy.

Given this review, you might think I'm an investor or owner of the company.  I'm not.  I'm just a consumer who has had far too many experiences with companies that over promise and under deliver.  Promier is not that kind of company.  It's such a rare occurrence to find this in companies that I feel that others should know about them.  They have my highest recommendation.

Some of the shrubs died. They wouldn’t replace them within the year of initial planting. I had a lot of trouble in getting them to come and do that. They finally dropped the shrubs but did not replant them. I really chased them pretty hard to get them that. Their price was very expensive. I have terminated their relationship. I would not recommend them to friend and family members. I would not use them in the future.

They are very, very good and I was very impressed with them. They were very professional and gave me a very good and clean estimate. They came when they were supposed to come and completed all the work that they were supposed to do. They completed everything in one day like they said they would do. It was very good. They were very good but they were a bit expensive. I am planning to use them again.