LOWES OF KINGSPORT

They did a outstanding job.

unknown

The store provided somebody to do that and that worked just fine. It was a good performance.

Sales associate was helpful

.

We decided in install a chain-linked fence around part of our property. After receiving two quotes from local fence companies, we decided to give Lowes a try because we weren't happy with the professionalism of the fence companies.

We stopped by the Lowes store in Kingsport and scheduled someone to come by and give us an estimate. Total time to setup the estimate visit - 3 minutes. Very efficient.

On the day we agreed upon, a Lowes employee showed up and gathered all of the necessary details and measurements. He was a professional individual that we enjoyed working with. He made the experience effortless. Following gathering the details and measurements, he produced an estimate for the work to be done. It was about $1000 more than what we had received from other providers, but we felt more at ease working with Lowes.

I stopped by the store the following week and signed the paperwork to get the job started.

Two days later the contractor contacted me and we scheduled the installation. The contractor was a hoot. He was great to work with.

The job was done as agreed upon.

All in all....a great experience.

While in store it did take a bit to get waited on but once we got our order started it was very easy to deal with Lowes. They called and set up appt. to measure my room and promptly came out and did that. Then I called in once they had the measurements and reconfirmed price and what was to be done. The individual contractor called and setup installation and arrived at stated time and finished in a timely manner and cleaned up after themselves. They offered to remove the remnants of the carpet but I was planning on using them so they left them and one piece of transition molding they didn't use which the guy told me I could return to Lowes and get a refund which I did with no hassles without my receipt (which I had forgotten to bring but I have a my Lowes account and they pulled it up and returned it with no issues). I was very pleased. One other positive word about Lowe's I had a pair of hedge trimmers that I had bought my son in law as a gift the second time he used them they quit. I took them back and didn't have my receipt their My Lowes program is wonderful for that because they pulled it right up and did a even swap for a new pair with no hassles.

using a Lowes subcontractor to install flooring, but we have not even received the materials yet. Lowes was difficult to deal with but the store manager dealt with me fairly. The subcontractors who installed my flooring went over the top to help me (they did the whole house in two days) since I am disabled. They even moved stuff for me. I would recommend them to anyone. I would trust them in my home while I was not here. I feel grateful that they were so honest with me.

Brenda at Lowes was extremely helpful when I purchased the hardwood floor and the company Lowes used to do the installation did an excellent job. It took 1-1/2 days and the 2 workers worked til late in the night and I love my new floor!!

LOWES OF KINGSPORT

Lowes, had the installer guy come to install the toilets. We picked Lowes because, they have a big display of toilets. The installer, worked hard and was so busy, he did a good job and it only took 2 hours.

We were supposed to have the tile already here. One of the people told us the guy who will do the work would have to go by and get it. They said they would pull the tiles. We have already waited for it. We said okay to go and get it, so he went there. They did not pull anything. He had to wait there for a while because it was not ready.

We go there a couple of times a month. Usually they are fine but they were supposed to call us back with some information and they didn't.

It is easy and comfortable and they are fairly helpful. It is a good place to get your home maintenance supplies as long as you are fairly knowledgeable about what you want. The quality of products and their prices are good.

They put new counter tops in our kitchen and I thought it would be easier, but it was an utter disaster. It had to be redone because it was so crooked. It took something like a battle to get them correct it, but eventually they did. The countertops were crooked and the service and making things right was very low. We had to get Lowes Management involved because they used private contractors to do the installation, you never know unless you have a problem. They also put new aluminum in our kitchen and bathroom.

Couldn't find hunter green fence paint .. They had it

I stopped by Lowe's first and asked about having an estimate done for the roof. The Staff behind the counter told me it would be $35.00 to have the estimate done and it would be refundable if they got the job. When I told them I would not pay for an estimate he was not surprised and smiled as I left the store. I also contacted another company they did do an estimate for free but they were over $2000 higher that the lowest estimate received for the same job. When I asked them to drop it by $500 to see if they wanted the job but they could not. The quote I went with ended up being $2700 (I will let you know). My advise is to get three or four estimates but not from the big box shops.