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Leinbach Services Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We make homeownership easier by offering heating and air conditioning, electrical, handyman, plumbing including tankless water heater service, gas lines, gas fireplace installs, and home automation services. Serving in Kingsport, Johnson City, and Bristol, TN. We also offer peace of mind to property managers by offering commercial contractor building services. Call anytime for emergency, 24 hour service. Our technicians are trained, licensed, and insured. We also offer affordable payment options and accept credit cards.
Business highlights
Emergency services offered
31 years of experience
Services we offer
. tank-less water heater install and repair, Heating and air conditioning, electrical, gas fireplace install and repair, gas work, handyman, home automation, plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.783 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 5% |
Showing 1-25 of 83 reviews
Stephanie R.
Jan 2020
This is to update my last review from Feb 2018. DO NOT do business with this company. I was given a TWO year warranty on the installation of my unit. It expires in a month. My unit has pulled away from my house. YES, you read that right. The unit was installed on an unlevel area with mulch and pea gravel underneath the fiberglass pad that the unit sits on. The owner of the company claims that it is a landscaping issue. Again, YES you read that right. This company does not, I repeat- DOES NOT, honor their warranty. AVOID, AVOID, AVOID this company.
Response from Leinbach Services Inc
"So sorry for the problem! When we installed the new equipment 2 years ago we offered a suggestion on how to fix the landscaping problem. We added dirt and tamped it so it would hold for a while. We told the customer that we weren’t a landscaper and it would be best to have a landscaper fix the problem. The way the ground falls away from the unit and the house, it needs a wall built to hold the dirt in place. We offered to do this at the time of the install and we were told NO they would take care of it. We stressed how important it is to have the wall built to hold the dirt in place. We went to the home recently and the landscaping wall has not been built and the dirt is coming out from under the unit allowing the unit to sag. We honor our warranty that has anything to do with our work or equipment break down. Landscaping is out of our area of expertise and we recommend fixing the landscaping problem. Jim Leinbach Leinbach Servies Inc, President"
Robert R.
Jul 2019
The jobs went smooth and very Professional
Response from Leinbach Services Inc
"Thank you [Member Name Removed]you are so wonderful for taking your and for the 5 star."
James C.
Jun 2019
TJ Laney was our technician with Leinbach Services. He did a super job. TJ was very thorough and took the time needed to properly diagnose what was wrong with our heat pump. TJ was very professional. It showed he really cared about his work. I strongly recommend TJ and Leinbach Services.
Response from Leinbach Services Inc
"Thank you [Member Name Removed] for the kind words, we look forward to working for you again."
Cindy M.
May 2019
Arrived on time. 2 plumbers came. Could not diagnosis problem. of low water pressure Their supervisor came. They went over replacement of pex line, replacement of main valve inside home The tested pressure and determined PSI low from main water meter and the city would need to correct it. Did not attempt to turn main valve inside home to on position. City came inspected the line PSI is normal to the house. No additional work needed from city Quote to replace pex line $2,000-$4,000. Another plumber came later and discovered main valve was barely turned on called their office today and gave the final outcome as no one attempted to just TURN VALVE to on position. Final costs? $90 to Leinbach for service call. I paid it. They did come out. (THREE plumbers)
Response from Leinbach Services Inc
"We found the solution to this customer's problem. It was actually water provider. Their provider's pressure was lower than normal. Enlarging the pipes won't overcome the lack of pressure. We saved this customer thousands of dollars by not replacing their pipes."
Rack C.
Apr 2019
Wow! TJ Laney was great! This Leinbach Services bunch is really a top notch outfit!
Response from Leinbach Services Inc
"Thank you [Member Name Removed] for the kind words and the opportunity to for work you."
Lori B.
Apr 2019
Excellent. The person who installed my fireplace was not familiar at all with the system. He said I had a gas leak either from the valve or the pilot line but didn't know which and wanted me to order costly replacement parts. Mike Duffy from Leinbach was able to determine that the seal in the conversion kit was not installed properly and easily fixed it. The fireplace works perfectly now. He also took time to answer my questions and to show me how to operate the unit. In addition, he was respectful of my home and wore covers over his boots...its the small things like that that make a big difference.
Response from Leinbach Services Inc
"Thank you [Member Name Removed] for the kind words. Our customer service is important to each of us on the Leinbach Services team. Thank you"
Ross D.
Feb 2019
Mike came out and easily repaired the leak. Very professional and personable. Will definitely use Leinbach again.
Response from Leinbach Services Inc
"Thank you for your review. We hope to see more of you in the future."
Zachary B.
Nov 2018
Leinbach Services tech Mike Duffy showed up on time and he introduced himself. Mike was very knowledgeable and very professional. Mike was also very patient, thorough, and informative. This was my first experience rendering services from Leinbach and I had a very positive experience. If they have other technicians working for them like Mike then I could assume that they are a well run business that has integrity and I would definitely call them again. I enjoyed the whole process. Thanks.
Response from Leinbach Services Inc
"Those are such kind words. Thanks so much for sharing."
Loretta P.
Sep 2018
They showed me several styles and prices of the logs. Two service technicians came and they were very professional and did excellent work.
Response from Leinbach Services Inc
"This is so great to hear. We're happy that you are pleased with your new gas fireplace logs and our technicians. Thanks for taking the time to leave a review. Please give us a call when you need anything else!"
Andrew S.
Sep 2018
Leinbach Services is one of the most professional companies I've hired for home repair services. I have utilized them for several things around my home, but in particular I want to discuss their HVAC team. T.J. Laney is the HVAC technician assigned to my home (Leinbach tends to send you the same tech so as to develop a relationship with them, which is an awesome practice!) T.J. is a very courteous young man. He always calls before he comes to the house and is either exactly on time or even early! In addition he is very respectful of your home, very clean with his work and does not leave any mess at all. He is extremely knowledgeable with HVAC systems and is always able to diagnose and fix any problem (if the problem can be fixed, sometimes there is just nothing to do for broken HVAC systems, cars, appliances, electronics, etc as all mechanical things have a shelf life!) T.J. is also able to predict things that may go wrong with your HVAC system and give you tips on how to prevent that from happening (as he pays attention to the customer and listens to how they typically use and maintain their HVAC system, so that he can tell the customer things they may be doing that could damage their system or things that they aren't doing that they should do to prevent it from tearing up.) I consider T.J. as an HVAC Doctor being able to provide both preventive care and curing your HVAC when it is sick! Leinbach is very lucky to have such a professional, courteous, knowledgeable and respectful employee. His attitude and work ethic are very admirable and also exemplary for other employees in any field. I am very glad to have discovered Leinbach Services and to have T.J. as the technician caring for my HVAC system.
Response from Leinbach Services Inc
"[Member Name Removed] thank you for the kind words. TJ is a special young man and he works hard at taking care of our customers. Leinbach Services spends thousands of dollars a year for training our Technicians both in the class room and in the field. Please call me if you ever have any concerns. Thank you Jim Leinbach President"
Katie H.
Jun 2018
We were very happy with the service we received for both our AC repairs and our new gas furnace replacement. All employees were very professional, especially TJ. We would recommend their services, and will be using them for any future repairs.
Response from Leinbach Services Inc
"This is so great to hear, [Member Name Removed]! We're happy TJ was able to get you comfortable in your home with an updated heating and cooling system. Thanks for taking the time to leave a review and give us a call when you need anything else!"
Lillian B.
May 2018
I had problems previously with a home warranty company. Decided to try these folks. They were available on Saturday, came over, fixed my AC. Charged a reasonable amount. Worker was knowledgeable and polite.
Response from Leinbach Services Inc
"While it's unfortunate your home warranty company didn't work out, we're thrilled you enjoyed our service! Thanks for leaving a review!"
Rosemary C.
May 2018
Everyone very professional and efficient. Total pros from everyone dealt with, would not hesitate to hire for other projects needed. Always arrive on time and get work done in timely matter. Service techs take time to explain what needs to be done and then do it.
Response from Leinbach Services Inc
"We're thrilled you loved your experience with Leinbach Services. Give us a call anytime, [Member Name Removed]!"
Stephanie R.
Mar 2018
Our heat pump was old and it finally quit on us. We did what I suspect everyone does when this happens and called several different companies and spoke to friends and family members for recommendations. Imagine our surprise when the one company that we randomly selected from the yellow pages won us over. They weren't the cheapest nor were they the most expensive. But I feel that they were the most honest. Jim came out and spent a lot of time with us talking through the ins and outs of builder grade units versus professional grade and variable speed versus single speed, etc... We ended up with what I believe to be the best unit for our home and the best value for our budget. I couldn't have asked for a better experience. I would recommend them anytime with confidence.
Response from Leinbach Services Inc
"This is great to hear! Thanks so much for taking the time to share your experience with us. Call us back when you need any other help around the house!"
James M.
Mar 2018
Very professional service. Even able to fix a gas log fireplace that was installed incorrectly 10 years ago. Both service specialist were very nice and pleasant.
Response from Leinbach Services Inc
"We're so glad your gas fireplace is finally functional with the help of our Leinbach Services technicians. That'll be nice in the next winter. Thanks for sharing your experience. Give us a call anytime you need anything else done around the house."
Charles A.
Oct 2017
Technician purged air from gas line and ignited gas logs with remote. All went well. Technician also added new embers. Technician flushed water heaters and checked heating elements.
Response from Leinbach Services Inc
"Nice! It sounds like you were really taken care of by our technicians! Thanks for taking the time to leave us a review. It means a lot to us."
Bryan K.
Oct 2017
Mike was very polite and professional. I will definitely request him on my next job.
Response from Leinbach Services Inc
"That's awesome to hear! We think Mike is great, too. We look forward to your next call."
Charles A.
Oct 2017
All went well. Technician was very professional and took care not to create a mess.
Response from Leinbach Services Inc
"That's great to hear! Thanks for sharing your experience with others. We really appreciate it!"
Den G.
Oct 2017
Outstanding service. Our service Tech [Mike Duffy] was very knowledgeable and informative as well as very patient with our questions. We highly recommend Leinbach Services and in particular Mike Duffy...we plan on using their services again in the near future
Response from Leinbach Services Inc
"We're so appreciative of your kind words. Thanks for taking the time to let us know you're satisfied with Mike's work. We'll be sure to let him know. Stay warm with your gas fireplace and give us a call if there's any other work around the house we can send Mike out for!"
Jim H.
Sep 2017
From initial call to the finished appointment it was seemless and very proffesional.
Response from Leinbach Services Inc
"We're thrilled you left us a review to share your experience with others. Thanks so much!"
David P.
Sep 2017
Everyone was polite from the office to the technicians and they explained everything to me.
Response from Leinbach Services Inc
"Thanks so much for sharing your experience with others. We appreciate the kind words. Let us know if there's anything else we can help you with around the house."
Greg K.
Jun 2017
The switches work well, it was more expensive than I thought it was going to be but the wiring system was old and a mess. Finally just told them to stop where they were because the last light circuit was too messed up to fix in a reasonable time.
Response from Leinbach Services Inc
"Thank you for leaving a review about your experience with us. We appreciate you taking the time to do so."
Kevin W.
Apr 2017
The two electricians who showed up were great. They were on time, got the job done quickly, and wired everything correctly.
Response from Leinbach Services Inc
"We appreciate your kind words. Thanks for sharing your experience with our electrician technicians with the community, so they know they can trust us. Call us anytime."
Mike F.
Mar 2017
I've had a very good experience with them. It was a system as advertised, it works very well. It's one of the top-rated services by consumer reports and that's why I bought it. The system works as advertised and is an excellent system and it's saving us a lot of money.
Response from Leinbach Services Inc
"Thanks so much for the kind review, Mr. [Member Name Removed]. Let us know if we can be of service to you at any time."
CRAIG S.
Feb 2017
payed 89.00 dollars for estament and they never called or returned calls but took my money
Response from Leinbach Services Inc
"We believe this might have occurred in 2011, when we didn't keep as good of records as we do now. We're uncertain of exactly what happened here. We want to install equipment and increase the level of comfort our customers experience. We've had customers call and ask us to resend their estimates to them. Could be that it went to their junk box in their email. Another possible scenario is that maybe a voicemail recording got deleted on accident. Today, we give customers their design and pricing estimate of our work in their homes. We even do free estimates to install or replace a heating and air conditioning unit. We give our customers a 100% Satisfaction Money Back Guarantee. All we ask is that the customer calls us and lets us know when they're unsatisfied in order for us to remedy the situation."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Leinbach Services Inc is currently rated 4.7 overall out of 5.
Leinbach Services Inc accepts the following forms of payment: CreditCard
Yes, Leinbach Services Inc offers free project estimates.
No, Leinbach Services Inc does not offer eco-friendly accreditations.
No, Leinbach Services Inc does not offer a senior discount.
Yes, Leinbach Services Inc offers emergency services.
No, Leinbach Services Inc does not offer warranties.