Ktown services

I began this project by putting my efforts into looking for help to do the installation of my outdoor shed. I followed the procedure. My name, address, and project to be done were filled in for a list of service providers. Ray Woodbury from KTown services was given to me by your service. He had a 5 star rating and Angie does a background check; therefore, I trusted. Ray Woodbury telephoned me. I explained what I needed done: shed installation. He, Ray Woodbury, gave me a quote of $250.00 and made an appointment for April 15, 2024 at 9am. Ray Woodbury showed at the appointment promptly with his helper, James. After Ray and James installed the shed, they informed me that 2 panels were missing. While R. Woodbury and James were still at my home, I telephoned the company where I bought the shed and had James speak with the woman on the phone so I was certain to get the correct parts that were missing delivered. After which I paid Ray Woodbury $250.00, which was to include anchoring of the shed and a FULL INSTALLATION. Upon further inspection of the job that was performed I noticed several issues. A friend was at my home on a different day to create doors for an older shed. that I have. I showed him the new shed and pointed out some things I believed to be done inappropriately. We went around the shed together and itemized the errors that were made. I have sent 20+ pictures for validation to Angie. I have tried to call Ray Woodbury on several occasions. Ray Woodbury does not answer the phone. Nor does he have a voicemail to leave a message as it is always full. In addition, I have sent him six text messages trying to resolve these issues. Ray Woodbury, as of this date 5/9/2024, has not contacted me through a phone call or answered any of my texts. I demand a refund for this project as it was SO POORLY executed and rain is pouring into my shed and I can not use it. Services were not rendered to my satisfaction in the slightest. I WOULD NOT RECOMMEND KTOWN, RAY WOODBURY TO ANYONE. I need this project executed correctly and FREE OF CHARGE. What a headache this has been. I have been trying to contact him to come to a resolution since he left my property on April 15, 2024. I find Ray Woodbury to be very unprofessional and his resolution skill null. The only positive thing he did was show up on time. I bought the shed to store my daughter's items in it because she has moved in with me to be able to attend nursing school. Her belongings are in my house and on my sunporch and we all have to walk through a path to get anywhere in my house. this has created havoc and difficult living conditions. Ray Woodbury should be embarrassed for accepting money from a senior citizen for such shoddy work. Another rip-off for a senior citizen, me.

Did a great job I was proud of what it looked like when it was done very considerate very conscientious of what the job was about really good work I would hire again very polite thank you good work Ray was a good worker

Great professional easy effortless