H-Tek Auto Care

Auto Service, Auto Transmission, Auto Radiators,

About us

Welcome to NAPA AutoCare. At H-Tek Auto Care, we provide full maintenance and repair services for all vehicles. Our team has proudly serviced the Gray area for a number of years. We are proud to offer you "Peace of Mind" Warranty for service and repairs for 24 months or 24,000 miles. There is no greater peace of mind than knowing you have one less worry by having your vehicle serviced by professionals. To provide you with the best service we can, you can visit the MyCar section of our website to see when your next service is due as well as your service history with us. Also, to make booking service more convenient, you can make an online appointment request. We look forward to serving you and proving that we understand the safety, affordability, and convenience that NAPA AutoCare can provide.

Business highlights

19 years of trusted experience

Services we offer

Auto Service - Oil, Lube, Filter, Engine Service & Repair, Electrical systems Smog & Emissions, Exhaust & System, Air Conditioning, Tune-Ups, Suspension, Radiator, Brakes, Transmission, Body, Tire Inspection, Wheel Alignment, & Tow.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.1
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-13 of 13 reviews

Gary L.
07/2017
5.0
auto repair
  + -1 more
Every thing was done right
Description of Work: Car repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candy P.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They are the most honest company I've dealt with in auto repair!
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel M.
11/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: This is my go-to mechanic.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony N.
10/2014
5.0
auto repair, transmission repair
  + 0 more
Eric and crew are professional and can do anything the respective Asian import car dealers can for a much better price. Used HTek for anything from routine maintenance to major maintenance service interval work. Most recently was transmission flush on Toyota Camry. Excellent service and customer relations.
Description of Work: Japanese automotive service and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Mitzi C.
10/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Brakes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve S.
02/2014
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher J.
03/2013
5.0
auto repair
  + -1 more
I couldn't have hoped for better. A top notch shop. Very knowledgeable, and professional. As of this date 02/25/2013 my auto runs like a new car.
Description of Work: Replaced blown head gaskets.Engine heads machined and completely reconditioned with new valve guides, and seals. Replaced timing components, along with new water pump. Fresh oil, filter,coolant installed. All fluid levels topped off. Road test to make sure all was well. 12 month 12000 mile guarantee.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

catherine N.
05/2012
5.0
auto repair
  + -1 more
They are very friendly and they work with their customers. They provide shuttle services if necessary and they call before they do any work to make sure that the customer wants the repairs done on their vehicle. I would recommend them and will continue to use their services in the future.
Description of Work: I was there for scheduled maintenance and other repairs at my last visit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Aubrey H.
10/2011
5.0
auto repair
  + -1 more
I like their courtesy and the type of work that they do. We will definitely use their services again in the future.
Description of Work: We used H-Tek Auto Care. We last took our car in to them about three months ago. They've done several things for us. I don't remember what they did for us the last time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
10/2011
5.0
auto repair
  + -1 more
Diagnosed and found cause of check engine light (carbon build-up in engine) and repaired. The light had flickered on and off for several weeks, but hasn't come back on since the repair. Performed routine 30,000 mile maintenance. H Tek is a very professional and honest business. It costs a bit to have work done there, but it's right when you roll out of the parking lot.
Description of Work: Diagnosed cause of check engine light. Changed transmission fluid. Flush cooling system. Checked brakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Brenda B.
08/2011
5.0
auto repair
  + -1 more
I was treated very well. Staff was professional and courteous. Manager very understanding about need to pick up car late in day so I could get another person to bring me to his shop. I will shop there again.
Description of Work: Leaky gasket underneath motor replaced. Gasket was leaking coolant. Approx 2 days to complete work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Suzanne H.
06/2010
5.0
auto repair, transmission repair
  + 0 more
Pretty well, it took a little longer than I had anticipated but, they seemed very honest and informed us of problems they saw that could arise later but did not pressure to have the work done right away.
Description of Work: diagnosed problem, replaced Valve Timing Solonoid and Spark Plugs also reset indicator light

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$364

James C.
04/2008
5.0
auto repair
  + -1 more
Extremely pleased with service & skills. Because the problem was intermittent, it was difficult to diagnose. Eric diagnosed the likely cause, then called me to discuss what he had found & his conclusions. He made a recommendation & told me what it would cost. When I asked him to proceed, the car was ready ahead of schedule for exactly what he estimated. Problem was fixed & has not reoccurred. This is typical of my experiences with H-Tek.
Description of Work: Troubleshooting two intermittent problems on Honda Accord. Replaced A/C condenser fan & motor. Adjusted windshield washer nozzle at no cost when he noticed it was loose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282.92

    Contact information

    5882 Bobby Hicks Hwy, Johnson City, TN 37615

    htekauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Auto Radiators,
    Auto Towing,
    Auto Tires,
    Auto Body Work

    FAQ

    H-Tek Auto Care is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    H-Tek Auto Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, H-Tek Auto Care offers free project estimates.
    No, H-Tek Auto Care does not offer eco-friendly accreditations.
    Yes, H-Tek Auto Care offers a 10% senior discount.
    No, H-Tek Auto Care does not offer emergency services.
    No, H-Tek Auto Care does not offer warranties.
    H-Tek Auto Care offers the following services: Auto Service - Oil, Lube, Filter, Engine Service & Repair, Electrical systems Smog & Emissions, Exhaust & System, Air Conditioning, Tune-Ups, Suspension, Radiator, Brakes, Transmission, Body, Tire Inspection, Wheel Alignment, & Tow.

    Contact information

    5882 Bobby Hicks Hwy, Johnson City, TN 37615

    htekauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed