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Central Heating & Air Conditioning Co LLC

Founded 1965 • With Angi since August 2011

4.4

(8) Verified Reviews

Business Details

Phone Number

Address

1619 1/2 w. market st

Johnson City, TN 37604

Description

we've been in buiness for over 45 years

Verified Reviews

A few reviews for this pro...
Luzviminda F.
5.0
07/11/2014
We have no problem with them.
Description of Work
We use Central Heating for our AC service. We bought the furnace from them.
Category
heating & air conditioning/hvac
Roberts J B.
3.0
07/29/2013
I'm going to repeat this in the review for the other player - Tri-Cities Air Conditioning as they both play a role here. I'm unable to give a complete review for either as they are both pointing fingers at each other but here is how the story goes. I bought two new Trane 15 SEER heat pumps in 2010 from Tri-Cities A/C for $12,000.00 (new pumps & air handlers installed). A couple of months ago, the upstairs unit went out. I called the seller and they told me it would be three days before they could get to me. As it was beastly hot, I called Central Heating and Air Conditioning. They came right out and the repairman saw that the drain had failed, the drip pan had filled triggering the kill switch shutting the uit off (to prevent it from overflowing and flooding my house). He drained the pan, checked the line (and corrected another issue) and charged me a fair price. A couple of weeks later, the unit shut off again. Same repairman came out and dug deeper. He said there was a cracked drip pan that was inhibiting proper drainage and said it needed to be replaced. he ballparked it at about $300. He attributed it to a screw overtightened during manufacturing or installation. (His boss later told me the pan was under warranty so he would only charge me labor - $140.) I called the seller and said that if it was wear and tear, its on me but if its an installation or manufacturing issue, its on them. They sent someone right out (no, I did not have to wait three days then) and that guy said that the pan was broken, it was a "recent" break, and that it appeared to be from some sort of impact (translated - he suggested that the other repairman broke it). I told him that the other guy said it was about $300 and he said I should have them do it because if Tri-Cities A/C did the same job (pan replacement) they would charge me 3 to 5 times as much for the same job). Not knowing who was at fault or why I could only get it fixed and worry about the rest later. I hired Central to do the job and the same repairman came back with a new pan and installed it for $140 (his boss said the pan was under warranty). The fix took less than two hours and my A/C is working great. A lot of this from both sides doesn't make sense to me: Why would Tri Cities A/C charge up from $750 to $1500 to install a new pan which one guy from Central was able to do in a couple of hours for $140? Uless you're a forensic A/C repairman, how do you tell a break/crack is from "impact" and that it looks "recent?" How is a drip pan "under warranty" when I did not buy an extended warranty and the manufacturer's warranty expired two years ago? Why would it take an overtightened screw three years to break a pan and inhibit drainage completely? Bottom line, my A/C works great now and I had it done by Central for a LOT less than what Tri-Cities A/C told me they would charge me for same work. How I got to this point, however, is still a bit of a mystery.
Description of Work
installed new drip pan in air handler in attic
Category
heating & air conditioning/hvac
Roy S.
5.0
05/24/2013
Quick and easy.
Description of Work
They removed and replaced a heat and air system for me. Everything went like clockwork and they were the best price by far.
Category
heating & air conditioning/hvac
Martha S.
5.0
03/11/2013
The repair person phoned to let us know he was on the way. He was very professional and courteous. The motor was blown in the unit. He first replaced the capacitor to showed that it was getting the amps but the motor wasn't starting. He then left to see if they had one at the shop. I assumed he would have to order one but he came with one and fixed it. When he fixed it he went outside to double check the outside system. This was all within a 2 hour time frame. When everything was complete he went out to his van to fill out the paperwork.
Description of Work
Checked thermostat, capacitor and motor of heating system.
Category
heating & air conditioning/hvac
Timothy V.
2.0
06/01/2012
I've used Central Heating and Air for at least 9 years for preventitive maintenace and to purchase 20" by 30" by 4" replacement filters for the two Amana units. After paying $105 for this service call, it may be time to use Angie's List to select a different Heating and A/C provider for future work.
Description of Work
On 19 September 2012 I paid $160 for preventive maintenance, took technician less than 30 minutes from arrival to departure to service two units (checked pressure /temperature, checked condition of pumps, checked UV lights, cleaned coils). On Sunday, 27 May 2012, Memorial Day weekend, air conditioning on home main and upper levels went out. After calling, Central Heating and Air, I was told there would be an additional charge of $100 for a technician to come out during the weekend; I called back Tuesday morning at 7:30 A.M. Technician arrived at 10:11 A.M. I was charged $185: $35 service charge to drive to my home, $70 for five minutes of work to replace a capacitor (rate is $70 an hour or any part of it), and $85 for new capacitor. Technician was professional and polite. He did not have the correct size capacitor for the a/c unit; originally installed by Central Heating and Air in 2005. Technician took two capacitors and connected them together to replace the old one.
Category
heating & air conditioning/hvac
Malinda D.
5.0
01/17/2012
They did quite well. They came on time and installed it well. We’d recommend them.
Description of Work
Central Heating and Air Conditioning installed an air conditioner a year ago.
Category
heating & air conditioning/hvac
Timothy V.
5.0
10/24/2011
They did my entire home about seven years ago. Their responsiveness was very quick. They don't over charge. They do reservedly a thorough job and that's why I keep going back to them.
Description of Work
Central Heating & Air Conditioning Co LLC came out on September 19th to do the annual maintenance for me.
Category
heating & air conditioning/hvac
James P.
5.0
08/31/2011
The guy who came here was Robert Doss and he got everything resolved. I was pretty happy with him. He wasn’t the owner but just an employee but he seemed very knowledgeable and very friendly. First of all I called them at 8’o clock in the morning and I got somebody instead of answering machine and they said that would try what they could do. They got back to me within two hours and scheduled an appointment afternoon and showed up in the afternoon. I called another company and I got answering machine and they called when this guy was already here.
Description of Work
I used Central Heating & Air Conditioning Co LLC for repairing the air conditioning system last Monday as air conditioning system went down on the weekend.
Category
heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Emergency Service
    Yes
    Warranties
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    Services Offered

    hvac

    Services Not Offered

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    Frequently Asked Questions & Answers about Central Heating & Air Conditioning Co LLC

    How is Central Heating & Air Conditioning Co LLC overall rated?

    Central Heating & Air Conditioning Co LLC is currently rated 4.4 overall out of 5.

    What days are Central Heating & Air Conditioning Co LLC open?

    Central Heating & Air Conditioning Co LLC is open:

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Central Heating & Air Conditioning Co LLC provide

    Central Heating & Air Conditioning Co LLC accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does Central Heating & Air Conditioning Co LLC offer free estimates?

    Yes, Central Heating & Air Conditioning Co LLC offers free project estimates.

    Does Central Heating & Air Conditioning Co LLC offer eco-friendly accreditations?

    Yes, Central Heating & Air Conditioning Co LLC offers eco-friendly accreditations.

    Does Central Heating & Air Conditioning Co LLC offer emergency services?

    Yes, Central Heating & Air Conditioning Co LLC offers emergency services.

    Are warranties offered by Central Heating & Air Conditioning Co LLC?

    No, Central Heating & Air Conditioning Co LLC does not offer warranties.

    What services does Central Heating & Air Conditioning Co LLC offer?

    Central Heating & Air Conditioning Co LLC offers the following services: hvac

    Are there any services Central Heating & Air Conditioning Co LLC does not offer?

    Ask for details