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Conditioned Heating and Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Conditioned Heating and Cooling is a locally owned, heating and air conditioning company that provides sales, service and installation for any type of heating or cooling in your home or commercial building. With every opportunity, Conditioned Heating and Cooling strives to provide the highest levels of customer satisfaction in the industry. This includes a thorough analysis of our customer's home or office to determine the appropriate heating and cooling solution for each unique situation. Our service techs and installers are trained to conduct business with minimal disruption to your daily lifestyle. Our business philosophy remains embedded within our motto: We work here. We live here. We are Conditioned Heating and Cooling.
Business highlights
Emergency services offered
18 years of experience
Services we offer
Duct Repair and Indoor Air Quality, HVAC Service and Repair, Home Heating and Air Conditioning Services, Installation, and Maintenance/Service Agreements
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
Ronald B.
Jul 2016
unknown
Angela N.
Oct 2015
unknown
Response from Conditioned Heating and Cooling
"We are very pleased to hear that our techs were thorough and informative. We strive for a top level of work quality for our customers. This review helps us to see that our efforts are not in vain. Thank you very much for continuing your maintenance with us. Please let us know if there is anything more we can do for you."
LINDA H.
Jun 2015
unknown
Response from Conditioned Heating and Cooling
"Thank you for giving us your honest review! Please let us know if there is ever anything else we can do for you."
Stephan M.
Apr 2015
unknown
Response from Conditioned Heating and Cooling
"We are so glad to hear that you are happy with your ductwork repair. It was a pleasure getting to work with you and to make your home more comfortable for you. Please let us know if there is ever anything else that you need. Thank you for calling on us!"
LINDA K.
Mar 2015
.
Response from Conditioned Heating and Cooling
"Thank you for another review! Please let us know if there is ever anything else we can do for you. Have a wonderful spring!"
LINDA K.
Dec 2014
unknown
Response from Conditioned Heating and Cooling
"Thank you for placing your review on us! We are glad to hear that your overall experience was pleasant for you and we sincerely look forward to being able to take care of you again in the future. Have a wonderful year!"
Ruby B.
Oct 2014
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Response from Conditioned Heating and Cooling
"Thank you for placing a review on Angie's List. We thrive on the feedback of our customers to continue growing as a company. The home comfort levels of our customers and their families are of utmost concern to us. Please let us know if there is anything else we can do for you in the future to maintain that home comfort. I hope you have a wonderful season!"
Angela N.
Sep 2014
unknown
Response from Conditioned Heating and Cooling
"Thank you for your review. We appreciate the feedback and opinions of our customers. We are very glad to read that you had a pleasing experience with your service. Please let us know if there is anything else we can do for you in the near future. We look forward to being able to serving you again."
Cathy S.
Sep 2014
Once they left saying all was OK, the unit could not preform it's function of cooling the house. We called them and they refused to listen to us, saying it was our fault that the unit wasn't preforming since our vents must be blocked.
We call another company (AirSmith) and he came out and checked the unit.
It is a definitely a USED unit, the copper pipes are blackened and tarnished, + there was not enough freon in it to make the unit functional.
Airsmith also stated that conditioned overcharged us by $1000 for that style of unit.
So now we are stuck with trying to deal with this company to get a NEW one put in.
Yesterday when we tried to get them to come out and repair the problems the unit was having, the person in charge was rude and offensive, + hung up on us.
They got our money and now will not give customer satisfaction. Stay away from these guys!!
October 3,2014: Yesterday the receptionist from Conditioned called and told us that one of the owners along with the HVAC company Rep would come out. They were so nice and polite the whole time they were with us. The Rep looked the unit over and talked with "Conditioned" they decided to replace the unit for another one. They "upgraded" the unit to a top of the line unit worth (Their words) $2000 more without extra cost to us. We sure appreciate that, it more than made up for the previous mistakes.
Due to the lateness of the day they installed 2 window air units and we were comfortable for the night.
The installation men came out immediately the next day; removed the problem unit and brought the new unit and did a nice job of installing the unit. They made sure that we saw the unit was brand new.
We are very happy with our purchase now, they have redeemed themselves with this functioning unit upgrade and the problem has gone away.
Thanks ANGIES LIST!!
We call another company (AirSmith) and he came out and checked the unit.
It is a definitely a USED unit, the copper pipes are blackened and tarnished, + there was not enough freon in it to make the unit functional.
Airsmith also stated that conditioned overcharged us by $1000 for that style of unit.
So now we are stuck with trying to deal with this company to get a NEW one put in.
Yesterday when we tried to get them to come out and repair the problems the unit was having, the person in charge was rude and offensive, + hung up on us.
They got our money and now will not give customer satisfaction. Stay away from these guys!!
October 3,2014: Yesterday the receptionist from Conditioned called and told us that one of the owners along with the HVAC company Rep would come out. They were so nice and polite the whole time they were with us. The Rep looked the unit over and talked with "Conditioned" they decided to replace the unit for another one. They "upgraded" the unit to a top of the line unit worth (Their words) $2000 more without extra cost to us. We sure appreciate that, it more than made up for the previous mistakes.
Due to the lateness of the day they installed 2 window air units and we were comfortable for the night.
The installation men came out immediately the next day; removed the problem unit and brought the new unit and did a nice job of installing the unit. They made sure that we saw the unit was brand new.
We are very happy with our purchase now, they have redeemed themselves with this functioning unit upgrade and the problem has gone away.
Thanks ANGIES LIST!!
Response from Conditioned Heating and Cooling
"We appreciate you bringing this mistake to our attention and giving us the opportunity to resolve this issue to your satisfaction. While we don't have many issues, we take it very seriously when we do. We want to be absolutely sure every one of our customers is treated fairly and that they feel they are receiving great value when they call us for service. We always listen to our customers and greatly appreciate your input. I apologize for the bad experience that you had. I can assure you that the happiness of our customers take top priority. Our records show that we installed your unit at your home on September 10th, 2014. You called us saying that your unit wasn't cooling well on September 19th, 2014. We sent our technician, Rick, to your home at 10:00 am. When he looked over your system, he found that the airflow was being restricted due to a dirty filter and blocked registers, which can cause the coils to freeze. He did not find anything else wrong at that time. If there is now a problem with low refrigerant, then, that can definitely be addressed and we will do our utmost to make it right. As per our phone call this morning, we are currently in the process of doing what we can to address the issues. I am not sure why Air Smith would tell you that the unit is used, since we only sale new units. I re-verified the serial number of your unit with Carrier who informed me that your unit was manufactured on the 10th week of 2014. If you would like reassurance as well, the phone number I called was 905-672-0860. Air Smith is one of our competitors, but they are not a Carrier Dealer, they specialize in Rheem units, which are very different, and they could not know what the current prices are for Carrier. We try to be very fair in the products that we offer and the prices that we charge. In our phone call this morning, you corrected me that he didn't personally tell you that the unit is used, so hopefully this is just a misunderstanding. I apologize for unpleasant phone call that you had yesterday with our manager. As you may remember, we were experiencing a very poor connection. Our manager did switch phones, but the call was still lost. It was back working this morning when we reached out to you. Here at Conditioned Heating and Cooling, we are thankful for each of our customers and never take a single one for granted. Again, we apologize and look forward to taking care of you now and to better serving you in the future."
Mitchel L.
Jul 2013
Above and beyond. Tech was able to service my HVAC the next day. Shad arrived on time and presented himself in a professional manner. He examined my entire system and determined that low coolant was the problem. He then recharged my coolant and recommended cleaning the outside filter. He answered all questions that I had and was very personable. Couldn't have asked for more. The cost was $60 for the service call and the cost of the coolant. Will definitely use again.
Jeremy P.
Apr 2013
The crew showed up promptly and did a great job with installation and clean up. 2 weeks later and all is well. Been keeping and eye on the new unit and electric meter and the efficiency is on point. I would recommend this company to anyone that needs service on their hvac systems.
Helen C.
Mar 2013
He is an excellent business man. He is very honest, factual and knows his business. He never beats around the bush. He is very punctual as well and gives a call before he comes. He is competitive in pricing. He is the one who provided me with comfort zone insulation for another job which I gave an A rating for. I would recommend him to anyone without even thinking about it!
Sandra P.
Mar 2013
Although I know I have to buy a new unit. Shads honesty and professional attitude was priceless.
Ronald B.
Feb 2013
This company was very responsive and very professional. Our concerns were reviewed and then he went right to the problem. Solved.
Christie P.
Dec 2012
They did a wonderful job! The gentlemen who work for the company are very professional and so is the young lady who works with them as well. They are a very professional company. If there is am emergency, they make sure that those needs are taken care of first. He is TVA certified where they have to abide by the state regulations.
LINDA H.
Dec 2012
It turned out well. They did a really nice job at a reasonable price. They cleaned up well. We are very pleased with their work. I would recommend them to others.
THOMAS H.
Sep 2012
Shad and his brother removed and replaced my old heat pump and duct system checked and made sure the system was working right. Cleaned up after them sales. They did this in the hottest time of year. They're the best.
Woodrew A.
Aug 2012
Chad from Conditioned Heating and Cooling was on time.
April F.
Aug 2012
The person who took my call was very friendly they got a tech out here right away and the tech was professional, friendly and informative.
Sandy B.
Jun 2012
They were wonderful; they did a wonderful job. They were efficient and professional. They were on time and they cleaned up after themselves. They did everything they were supposed to do very well.
Cindy B.
May 2012
My old system was in poor shape when I moved in last year. I had a compicated problem with the heat last winter and he made sure to squeeze me in so I didn't freeze. His wife does a great job scheduling.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Conditioned Heating and Cooling is currently rated 4.9 overall out of 5.
Conditioned Heating and Cooling accepts the following forms of payment: CreditCard
No, Conditioned Heating and Cooling does not offer free project estimates.
No, Conditioned Heating and Cooling does not offer eco-friendly accreditations.
No, Conditioned Heating and Cooling does not offer a senior discount.
Yes, Conditioned Heating and Cooling offers emergency services.
No, Conditioned Heating and Cooling does not offer warranties.