I had an issue with a kitchen floor that needed to be replaced, and so I got a few quotes from various individuals. Since the house belongs to my dad, he wanted to pay for it, and try running it through his insurance. Unfortunately, my father is one of these people who likes to hire "independent" contractors to do the job, as they work cheaper. Thus was the case with Denny Jones, who said he would do the job for $200 cheaper. As I was not paying for the work (my dad was), I went along with this. My first red flags went up when he started trying to pull the old floor up (something the previous contractors said would "have" to be done), and stated that it was glued down too hard, and did not "need" to come up. When challenged on this, I was told that he did not answer to me, he answered to the one who was paying for it. My dad told him to use his best judgement, and so he did not pull up the old floor. Thus, our whole kitchen floor is now raised up higher than the rest of the house. Then, there was a problem with the tile we wanted. Although he said earlier he could get them, it turned out he could not. This, in itself, was not a huge problem... but he wanted us to do all the searching on the internet for the tiles. We ordered them, and he was suppose to pick them up (like all the other materials), but he did not--I had to drive out to the store. The main issue however has been TIME. We started this whole project waaaay back in the middle of May, and have had the tiles since May 30th... it is now JUNE the 17th, and the floor is STILL not done! We keep being told that he is going to come at 9:00 am on a certain day to "finish" it up... but then he either doesn't show or call at all, or he shows up late, does a little work, and then leaves. Today, for example, he said he would "finish" it up by showing up at 9:00 am this Sunday... but again, he is a no-show. Take it from me--if you have a choice between hiring a professional and saving $200 to hire a "independent handyman," spend the extra $200. You'll save yourself a lot of grief.
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Service Categories
Flooring Sales and Installation
FAQ
Denny Jones is currently rated 2 overall out of 5.
No, Denny Jones does not offer free project estimates.
No, Denny Jones does not offer eco-friendly accreditations.
No, Denny Jones does not offer a senior discount.
No, Denny Jones does not offer emergency services.