ADA Air Conditioning

This was not our first experience with Ada's. We had given them several tries because of a friend's recommendation and because our home insurance uses them. But this was the last straw. They installed the unit incorrectly. They had to come back to fix it when it didn't work. Then the gas pipe was left leaking. Then they waited until after it was installed to tell us that the house was going to stink like an auto repair garage for, I don't know, a few weeks maybe. Maybe more? And why? Was this normal? I'd never heard of this before. So I went online and found out they'd apparently installed a COMMERCIAL GRADE unit, not a residential unit. This was the unit the insurance company had ordered. Ada's knew the difference. Prior to that there were other problems with them not understanding how the ducts worked in our house, so they weren't so smart, in general. We ordered an expensive air filtration system from them that they claimed to know all about. They didn't even know that it came with a warranty! I had to tell them about it! And then they had the nerve to charge a $400 profit for it. I can only imagine what kind of profit-margin they put on other things. We'll never call them again, not for work anyway.