For a quicker response please call us! - 423.870.0075** With an award-winning service department, we offer same-day service (in most cases). Our technicians are experienced, uniformed, courteous and knowledgeable. It is our mission to exceed your expectations with the quality care your home or business deserves.
Business highlights
37 years of trusted experience
Services we offer
Gas, Electric, & Tankless Water Heaters, Sewer Camera Services, Whole House Re-Plumbing, Replacement Water Service Lines, New Sewer Line Replacement & City Connection, Backflow Testing & Repairs – Toilets & Fixtures.
I’ve been using Scenic City Plumbing since they first went in to business, way over 20+ years, both for home, business locations and for rental locations. Jeff Logan, his wife, and their whole crew are excellent people intent on doing a good job right the first time. They are prompt, courteous, reasonable on their services and if Scenic City repaired your plumbing problem then you can rest assured it was done correctly and nothing was added that wasn’t necessary. I can’t recommend them more highly.
Description of Work: Stopped up and completely broken old kitchen drain pipe. Three hours of work. Was an original pipe from the early 60’s. Metal rusted through and stopped up due to age. Rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$419
Response from Scenic City Plumbing
Thank you so much [Member Name Removed] for wonderful review,we greatly appreciate that. I remember working for you and Rodney in the lake cabin 35 years ago when I installed a dishwasher that you had purchased through Sears. I have had the pleasure of continuing to work for you guys as a regular customer since. Thanks again for your kind words.
William H.
02/2023
5.0
water heater repair
+ -1 more
I had a water heater with a bad leak. Called Scenic City Plumbing at 8am, they had an estimator out before 10am, then the plumbers were here before noon, with a new water heater, and completed the installation by early afternoon. They were very professional and did a great job on with the installation. I could not asked for better service. I highly recommend Scenic City Plumbing.
Description of Work: Replaced leaky water heater with a new one. The job required removal and replacement of gas pipe and pvc drainage pipe in addition to installing a thermal expansion tank and water heater inlet and outlet pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Deborah C.
09/2022
5.0
plumbing
+ -1 more
The technicians were very prompt and courteous. They took their time and made sure that everything was done that needed to be. The price was exactly as quoted. I'm VERY pleased and will use them again if I need their services.
Description of Work: Cast Iron pipes were replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Melody B.
07/2022
5.0
appliance repair, plumbing
+ 0 more
Problem with water not stopping after tank filling up in 2 toilets. Both were repaired and he even did extra testing to make sure there were no leaks anywhere else.
Description of Work: Checking out toilets and water flow.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lynette B.
05/2022
5.0
appliance repair, plumbing, drain cleaning
+ 1 more
I've been using Scenic City Plumbing 15+ years, I've always been very satisfied with their work and professionalism. 2022's project were to clear some slow shower and sink drains and to install a new downstairs commode (and dispose of the old one). The team was finished in an hour, and the results are great! Thank you!
Description of Work: Replace commode, clear drains
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Diane W.
05/2022
5.0
appliance repair, plumbing
+ 0 more
Chris was very professional and did quality work. He explained everything he was doing and answered all of my questions.
Description of Work: Repair broken toilet flange and leaking shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindye V.
05/2022
5.0
appliance repair, plumbing
+ 0 more
We LOVE Scenic City Plumbing! They are always wonderful and we would not call anyone else! They are professional, skilled, courteous, and punctual.
Description of Work: New faucet installation and other repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
erich H.
05/2022
5.0
appliance repair, plumbing
+ 0 more
Chase and Josh recognized that the company (not them personally) had been there before for the same issue and proactively figured out the cause of my issue was growing weeds underground. They did eventually come up with a potential game plan to do that.
Description of Work: Clog back up cleared out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy R.
04/2022
5.0
drain cleaning
+ -1 more
Scenic City Plumbing was able to get to me within 2 days and performed the work on time and did an excellent job at a reasonable price.
Description of Work: purchase & install new toilet which was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S B.
03/2022
4.0
appliance repair, drain cleaning
+ 0 more
We called on 3/21/2022 and the company sent their technician Greg right on that day which is rare at present time. It represents that the company do care their customers' need and their serviceman followed all CDC guidelines. It went well and the kitchen sink is draining properly. Normally we send the review a few days after to make sure that the service was done properly. Today as of 3/27/2022 we didn't find any issues or have any concerns about the service. I will highly recommend Scenic City to my friends and will call them again in needs.
Description of Work: drain snaking in our kitchen sink because it wasn't draining properly
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Scenic City Plumbing
Thank you for your kind words. We appreciate your business and look forward to serving you again in the future!
Lisa L.
03/2022
5.0
plumbing
+ -1 more
Daniel from Scenic City , came out with his plumber and assessed the situation. Fixed the broken pipe under the house and made sure I wouldn’t have a problem over the weekend. Brought a crew first thing Monday morning and fixed the baffle leading into the septic tank ! Very punctual, professional, and I’m confident the problem is resolved ! Would call them for any of my plumbing needs ! Great to work with!
Description of Work: Septic tank baffle was inoperative and caused backup under house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitchell R.
02/2022
5.0
plumbing
+ -1 more
I have used Scenic City a number of times over the last several years and have been very pleased and satisfied with every experience. All of their guys are super nice, courteous, and professional.
Description of Work: Installed several toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daryl B.
01/2022
5.0
plumbing
+ -1 more
Excellent and thorough service. Very friendly.
Description of Work: Leaking bathtub faucet and general checkup of exterior faucets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas C.
01/2022
5.0
appliance repair
+ -1 more
Scenic City Plumbing installed a new water main line for my home, and did a great job. They worked me in on a very busy schedule. Also, made my yard where all digging was done look great! Highly recommend and will use again!
Description of Work: Installed main water line to house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Lawrence M.
12/2021
5.0
plumbing
+ -1 more
They were able to get a service call set up ery quickly. Chris showed up exactly on time. We described the situation - toilet flush created loid knocking sound. He explained what he would look for. After testing the pressure in serval taps, he asked for access in our space under the house. While there, he did a quick inspection of the water heater and pipe hangers. He determined the cause was the water pressure valve. As he had the part, it was installed. Problem solved.
Description of Work: We had water hammering
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Diane W.
12/2021
5.0
water heater repair
+ -1 more
Everything went well. Technicians were very knowledgeable and professional.
Description of Work: New hot water heater installed
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary Ann L.
10/2021
5.0
plumbing
+ -1 more
Super. I highly recommend Scenic City Plumbing.
Description of Work: New washers on both bathroom sinks and leak repair on one toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
michael S.
08/2021
5.0
plumbing, drain cleaning
+ 0 more
Fantastic service. Called them at 8am to see if they had anyone available to come by and preform the required service and was told they were booked up with appointments today. They called me back 45 minutes later and said a technician just finished a job and could head my way. Would recommend them for anyone with plumbing issues.
Description of Work: Clogged kitchen drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Mike W.
07/2021
5.0
appliance repair, plumbing
+ 0 more
Work was completed in timely fashion, Bo was very professiona.
Description of Work: Installed drain pipe from water heater tray to outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Beverly E.
07/2021
5.0
plumbing
+ -1 more
This is the third time we have used Scenic City Plumbing and they have consistently been punctual, professional and taken care of our plumbing issues. This company is delightful from the lady who answers the phone and does the scheduling to the technicians who come to do the work. David was sent to us this time and he has done previous work for us. He is very polite, considerate, explains what he is doing and cleans up afterward. I will always call Scenic City Plumbing for any of my plumbing needs and highly recommend them!
Description of Work: Leaking shower drain repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clint R.
06/2021
5.0
water heater repair
+ -1 more
Our technician, David Wells was very professional and did an excellent job installing the new tank and following up with us. I have been using Scenic City Plumbing for over 30 years and would highly recommend them for your plumbing needs!
Description of Work: Replace Hot Water Tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Carrie S.
05/2021
5.0
appliance repair, water heater repair
+ 0 more
Greg diagnosed the problem quickly, priced our options for repair or replacement and we chose replacement. We were pleased that Scenic City sent someone to our house the same day we called and that we were able to schedule the replacement at a time that will work well for us.
Description of Work: Water heater repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam L.
05/2021
5.0
appliance repair, plumbing
+ 0 more
Smoothly arrived on time did a successful replacement and cleaned the area.
Description of Work: Replaced a bathroom faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Pam M.
04/2021
5.0
plumbing
+ -1 more
quick, relatively inexpensive. No muss, no fuss. Highly recommend. I refer friends and family to use this company
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Heating and Air Conditioning,
Sewer Cleaning,
Appliance Repair - Small,
Lawn Irrigation,
Home inspection,
Wells and Pumps,
Water Filtration and Softening
FAQ
Scenic City Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Scenic City Plumbing accepts the following forms of payment: Check,CreditCard
Yes, Scenic City Plumbing offers free project estimates.
No, Scenic City Plumbing does not offer eco-friendly accreditations.
No, Scenic City Plumbing does not offer a senior discount.
No, Scenic City Plumbing does not offer emergency services.
Yes, Scenic City Plumbing offers warranties.
Scenic City Plumbing offers the following services: Gas, Electric, & Tankless Water Heaters, Sewer Camera Services, Whole House Re-Plumbing, Replacement Water Service Lines, New Sewer Line Replacement & City Connection, Backflow Testing & Repairs – Toilets & Fixtures.