Access Garage Doors of Chattanooga

A service / repair person responded promptly. He examined the door and offered solutions. I elected to purchase a new door. The installation crew arrived the next day. The new door was installed promptly, all debris cleaned up and the old door taken away. All persons were courteous and completely professional.

Initial service was good, but when I went to return some unused items, I found that their location was a private house, in a lower middle class neighborhood, with an old van parked out front (not the one that had come to our home

No problems

The entire team was wonderful. From my first phone call to the fast turn around in service I can't say enough great things about this group of professionals. I needed pretty fast service as my old door was literally laying in my driveway and I needed to leave town for business in four days. Shout out to Nikki for not making me feel like the crazy lady from North Ga! Thanks guys!

Professional job, done right. I picked them on the basis of reputation and longevity in the community and did not shop price so I did not rate them on price, but it seemed reasonable.

This is the third time I have done business with Access Door, an new door opener in 2013(see review), a new garage door in 2015 & a new garage door on my metal building last week. The quality of their products & services, are absolutely the very best! From the time you call to inquire about a new product, or to have service to repair your existing product, they are on it with friendly professional employees. In 2015, we decided to replace our low grade contractor garage door with a new raised panel insulated one. We went to the their showroom in Hixson to look at models of insulated doors & window options that we could choose from. We ordered a certain window design, and within a couple weeks, our new door was installed by one of their friendly service teams. We were so impressed how smooth the whole process went. So, this year we decided to put a garage door on a metal building I had built. Without hesitation, we called Access to come out see our options for a new door. Once again, they gave recommendations for available door sizes and prices. I requested to have a door with the exact look as the door on my garage that they installed in 2015. After Jon got the measurements of my opening, I ordered the new Clopay door with the same great Liftmaster 8500 WiFi opener, that my other garage door has. Within 3 weeks the new door was installed. Each time we have done business with Access, it has been a real pleasure & we absolutely love our new doors and openers. Are there other companies in our area that that offer less expensive garage doors? Probably so, but their products & service will not match what you can get from Access Door. Thank you guys for another great job!!

Fine , professional and a job well done

Great service.

Very courteous and knowledgeable technician. I am so glad they were near my home and able to fix our door. Would highly recommend them to anyone.

Excellent service. Door works fine now after adjustments and lube.

They did a good job and I am happy with the final outcome. Just that it was more expensive than I planned.

No problems

Garage door servicing offer was supposed to include dealing with one issue. They did not solve the issue, just replaced a part that didn't need to be replaced, and did not solve the issue of the garage door going up by itself.

Fantastically. The worker was personable and professional. He performed the work required in a speedy yet thorough manner. The door now operates as it did when new.

Everything was tip top.

They were very accommodating to my schedule. Technician was friendly and professional and fixed an issue with the door.

Great. The technician was very professional.

Technician was on time and performed service in a timely manner.

did not hear from them for several days I might hire them again there should be a maybe for that question

Perfectly. Well done.

Very good! Very courteous repairmen and had the work completed in just a short time.

Great. Not problems on any issue.

I called them yesterday and they were out today at 9:00. He was incredible. The best service I have ever had. I would not hesitate to call them again.

Great! The door is much quieter when opening and closing.

Colin, arrived on time, adjusted the panels so that all of the spacing was identical, sprayed all of the moving parts, even noticed that one of the light bulbs was burned out & offered to replace it. I thanked him for noticing it and told him that I have sufficient spares and was more than capable of taking on that task. He did a super job, so I asked for some company brochures which I plan to pass on to our neighbors.