LABBY LANE KENNEL
About us
Labby Lane Kennel is a boarding kennel in the Chattanooga area that is part of the owners home. Located on a 5 acre country setting, it features climate controlled, individual indoor-outdoor covered suites, 4 play yards, on-site grooming, and a one acre fully fenced play park . We treat your pets like family and provide individual attention to our guests. Come see for yourself, tours are welcomed and encouraged! Aside from being a kennel, we also offer pet grooming services in Hamilton County. We see to it that your adorable pets have the best appearance. We treat your pets carefully. Our staff are very well trained and experienced, that makes us the most sought after kennel in Hamilton County.
Business highlights
Emergency services offered
23 years of experience
Services we offer
DOGGY DAYCARE, GROOMING AND BOARDING.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 34 reviews
Kathy A.
Jun 2021
I left my 3 at Labby Lane the week of Memorial Day. This was not our first time at Labby Lane, all of the prior stays were without incident. I picked my dogs up on Saturday. When I got there no one was at the front to check me out. I noticed portable kennels set up, it appears they may have been overbooked. I went searching for the owner in the back and found my babies. The area smelled of urine and it was not clean as it normally is. I ask and employee where the owner is, she calls her to come check me out. I go back up front to wait. The owner never shows, the employee comes back and she checks me out. It is almost 10am and she tells me they have not been fed. We get the dogs in my car and Crystal, the owner appears at my window. Now, I will stress again, she knows my dogs and my dogs know her… she takes a harsh unprofessional tone with me and tells me if we return again Max, my 10 year old St Bernard mix needs a bark collar and Bear, my 8 year old Shitz-poo needs a belly wrap. At this point I’m speechless and I leave. When I get home, I informed them we would not return and I see a review from someone from tha same day who stated she toured the facility and was put off by Crystal yelling at the dogs in her care. I wish this was the end of my story, but it is not. The next morning, Max the one alleged to need a bark collar came to me for his morning kiss. He does that every morning when we get up. He really is a sweetheart. After I kiss him, I reach out to pet him. He flinched away from me as if he thought I was going to hit him. Max had never done that before. I don’t know what exactly happened the week I was away but I do know it was not a good week for my boys. I will never use this kennel again, nor would I recommend them.
Jessica H.
Mar 2018
Fantastic! She kept in touch with me via text since it was their first time being there. They have a huge play yard for my girls to run! To me that was so important since I have a GSD and Lab, they need to run!
JoAnn B.
May 2017
The facility is wonderful. I have found a kennel that meets my needs and I am very particular when it comes to my two 4-legged babies. Crystal and Hanna take wonderful care of my girls and it is something they seem to enjoy. The facility is very clean and having the play park they can run in is definitely an advantage. Crystal is a wonderful hosts and answers text of a worried momma when she is traveling and needs to check on her girls. Can't say enough good things about this kennel.
Tami B.
Oct 2016
It was awesome & so is Krystal!
Response from LABBY LANE KENNEL
"Thank you for your review! We so enjoy having the kids stay at camp!"
Jolene B.
May 2016
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Darla H.
Feb 2016
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Response from LABBY LANE KENNEL
"Hi, [Member Name Removed], thank you for your review of our Facility. I am deeply saddened that you are upset that Sadie was not able to have group play again with us. My job is to ensure the safety of all boarders including Sadie. My main concern is safety and happiness in all. We are very over cautious here. I am so sorry that you are unhappy."
Jerry F.
Feb 2016
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Response from LABBY LANE KENNEL
"Thank you for your wonderful review!! We love hearing that we are doing a good job!"
JoAnn B.
Feb 2016
unknown
Response from LABBY LANE KENNEL
"Thank you [Member Name Removed] It means the world to us to know not only is our campers happy but their parents are happy! We love the girls. Give them kisses from us! Thank you for being part of the labby lane family!"
Pam B.
Oct 2015
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Carey D.
Oct 2015
Very helpful very friendly. One of our dogs didn't really want to get along with any of the other dogs so they took care to keep him separate and still well taken care of. We needed their service with only a few days notice and they accommodated our needs. Highly recommend.
Big area for the animals to run around, loving care takers. What more could you ask for?
Big area for the animals to run around, loving care takers. What more could you ask for?
JoAnn B.
Jan 2015
unknown
Jerry F.
Jan 2015
They do a great job! We were previously using another groomer and decided to take our dog to Labby Lane for that as well. I wouldn't take my dog anywhere else! Crystal does a fantastic job. Their business is always very clean and they care a lot for the animals. They even do a lot work for rescue animals as well. They also have a play area for the dogs during boarding, which we like.
Curt H.
Dec 2014
They treated our pet well. They offered a play area for the dogs to play together.
Tim B.
Dec 2014
unknown
Debbie P.
Dec 2014
Great! This is the second time I have boarded my dog here. I visited 5 boarding facilities before I found Labby Lane and was not comfortable with leaving my dog at these facilities and continued to look until I visited this one. I was immediately at ease and knew this was the perfect place to leave my dog. I love leaving my dog in the care of this kennel. I know she is well taken care of and she is very content and happy here. They are understanding with my dog who has a very high energy level. They even send me home with her bedding clean. They respond to all my questions timely. I will continue to use this kennel for boarding.
Response from LABBY LANE KENNEL
"Thank you for reviewing us love hearing of happy parents, We know we have happy campers but we love making parents happy, Give Sally kisses."
Robert D.
Oct 2014
unknown
Response from LABBY LANE KENNEL
"Thank you for Choosing Labby Lane Kennel to care for Beckett, We really did enjoy him and I think he had a pretty good time himself. Look forward to working with you again!"
Ruth L.
Aug 2014
Labby Lane Kennel is the only facility in the area we use to take care of our dogs when we need boarding services. We have used this kennel for several years and have always been very happy with the quality of care our dogs have received. The Kennel is in a great "country" setting and everything is very clean - there is also no "kennel" odor! All special services we have ever requested have been done and, importantly, done with a smile. We (and our dogs) have been treated like family. Chrystal has administered medications, warmed scrambled eggs for Moe and Max every morning, kept an eye on them in the play park, etc., etc. Moe and Max are both adopted, rescue dogs and, as we have learned, rescue pets usually have "issues" for a while. Max has been slow to interact with other people and animals but I can honestly say his recent stay at Labby Lane helped him tremendously. Moe, and especially Max, are both more comfortable around people and other dogs now and we look forward to taking both of them back to "camp" (Labby Lane) so we can enjoy another trip. We tend to be over-protective "pet parents" but we are able to completely relax and enjoy our vacations because our boys are at Labby Lane when we are away.
Response from LABBY LANE KENNEL
"Thank you [member name removed], for your confidence in our facility. Max and Moby are fantastic boys and we love having them. I enjoy working with rescues and seeing their happy ending. Hope to see you all soon give the boys kisses from us."
Darla H.
Jul 2014
We were very happy with them. The owner was great, and the fact that they do group play stands out. They run around together, and that way they get more exercise.
Response from LABBY LANE KENNEL
"Thank you Darla, We enjoyed having Sadie! She was such a sweet baby and a character in that pool. Please give her kisses from us."
Ron H.
Jul 2014
Crystal does a bang up job taking care of her animal charges. My two dogs love being there and always head toward the front door of the kennel when we get there and get out of the car. Crystal is savvy enough about her charges and their owners to put pictures of the dogs up on the Labby Lane Kennel FaceBook page. It certainly helps the owners feel better when they see their dogs romping around and having a great time. I highly recommend this kennel to anyone needing a short or long-term place to board their dog(s).
Response from LABBY LANE KENNEL
"Thank you [member name removed] for in trusting your girls to us! We so enjoy having the girls at camp!"
William H.
Jul 2014
We have been using Labby Lane Kennel for about 10 years now and will NOT take our babies anywhere else unless we absolutely have to. We have used other kennels, but only for a short stay if Labby Lane was unavailable. The cleanliness of the kennel is always top notch. Their runs are better than any other place we have seen. We have two medium size dogs and there is plenty of room for them to be comfortable. The play park is awesome for the dogs to get out and really stretch their legs. Anytime we even mention the name "Labby Lane" our dogs are ready to go! It is a bit of a drive to get there, but worth it to know our pups are well cared for.
Response from LABBY LANE KENNEL
"Thank you for your confidence in our care of Jax and Dixie, We sure do enjoy having them come to camp!"
Louis P.
Jul 2014
This was the 2nd time we've boarded our dog at Labby Lane.. Both times have been very good experiences. Our dog was a stray, probably abused at some point, and is still very skittish. Crystal, the owner of Labby Lane Kennels, has gone way above and beyond the norm working with our dog trying to bring her out of her shell. Crystal loves what she's doing and it shows in the cleanliness and well maintained facilities. The photos of all the boarders at play in the huge dog park and posted to Facebook is a nice touch.
Response from LABBY LANE KENNEL
"Thank you so much! It is my Pleasure Red is a very special girl and it breaks my heart to hear her story. I am so proud of her she has come so far, she has made a wonderful camper! and we love having her!"
Anne S.
Jun 2014
unknown
Response from LABBY LANE KENNEL
"Our sweet boys Duncan and Monty are such a pleasure to have, Thank you for your review I love hearing that we have happy campers and happy parents!"
Mary L.
May 2014
Our dogs love coming here! It's a great environment: caring, clean as a whistle and family-run. We have boarded our dogs at Labby Lane for over a decade - it's the only place that I would leave my deaf Aussie! I know they get personalized, loving attention and Crystal will even post pictures for you on Facebook so you can see what a great time they are having :) If they can't stay at Labby Lane we don't go!
Response from LABBY LANE KENNEL
"Thank you (member name removed), Labby lane would not be if we did not have customers like yourself! Thank you for having the confidence in our care for Gypsy aka Popeye and Georgie porgie. Love those two crazy kids, miss seeing Buddy and Casper give them kisses from us!"
Jon S.
May 2014
We have a 6 year old beagle mix named Pogo. He always seems to enjoy his stay at Labby Lane. He goes with the caregivers willingly with tail wagging! Crystal is always friendly and truly seems to love the animals in her care. She is great to post photos and little updates on Facebook to let you know how your pets stay is going. We have boarded Pogo with her on several occasions and have never had any problems. He is returned to us happy and healthy every time. I would not feel comfortable leaving our dog anywhere else.
Regina C.
Apr 2014
unknown
Licensing
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FAQ
LABBY LANE KENNEL is currently rated 4.8 overall out of 5.
LABBY LANE KENNEL accepts the following forms of payment: CreditCard
Yes, LABBY LANE KENNEL offers free project estimates.
No, LABBY LANE KENNEL does not offer eco-friendly accreditations.
No, LABBY LANE KENNEL does not offer a senior discount.
Yes, LABBY LANE KENNEL offers emergency services.
No, LABBY LANE KENNEL does not offer warranties.