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Jeff DeLong Repair

Founded 1996 • With Angi since April 2011

4.5

(19) Verified Reviews

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Business Details

Phone Number

Address

2740 HWY 41 S

Greenbrier, TN 37073

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Description

We are factory authorized service for GE, Frigidiare, LG, Samsung and many other companies. We also sell Appliance parts and used Appliances. We specialize in motel type Room A/C units as well

Verified Reviews

A few reviews for this pro...
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John M.
1.0
11/07/2019
I've used them several times so I thought when I had a water leak on my LG refrigerator, it would not be a problem to repair. They have worked on this refrigerator in the past. When the tech (Robert) arrived, he spent no more that 20 minutes looking for the leak, dispensing water but found nothing. He threw up his hands and left but not before presenting me with a bill for $71.34 for doing nothing. I called another service which found the problem was a leaky hose coupling and a bad water valve. I resent having to pay for a service call when shoddy and incompetent service is the only thing that is delivered. I WILL NOT BE USING DE LONG IN THE FUTURE. THEY HAVE LOST A CUSTOMER OF ABOUT 8 YEARS.
Description of Work
Repairing a water leak in my LG refrigerator
Category
appliance repair
nancy C.
1.0
02/10/2017
No response
Description of Work
I have called twice, left 2 messages and sent a request on their website, with no response or reply at all.
Category
appliance repair
Harold R.
5.0
01/25/2017
Jeff DeLong's repair service is always prompt about coming out for a service call to help us with our problems. Phillip is always kind and very helpful. The pricing is reasonable and we have always been very satisfied with the services that they have provided for us. They are our number one repair service to call when we have problems with our applicances. They work on a wide range of appliances.
Description of Work
The first time I call my Bosch washer needed to be repaired, Phillip came out in a couple of days,identified the problem, ordered the part that was needed and my washer was back in service within 5 days. The second time I called my electric stove oven was not working. Phillip came out again and identified our problem. He told us the approximate cost of repair then left it up to us to decide whether to buy a new stove or repair the old one..
Category
appliance repair, small appliance repair
Sandra C.
1.0
05/28/2016
Did not respond to telephone call for repair of washing machine. I waited over a week, but never received a call back afterI left a message that I needed repair for my washing machine.
Description of Work
Nothing. DeLong never responded to telephone inquiry.
Category
appliance repair
Bettye F.
5.0
02/18/2016
unknown
Description of Work
Replaced a bad valve on the washing machine
Category
appliance repair
randy B.
5.0
02/10/2016
unknown
Category
appliance repair
chrissy L.
5.0
10/06/2015
.
Description of Work
.
Category
appliance repair
Cheryl R.
5.0
06/26/2015
Mr. Delong?s associate did a great job in a short amount of time. My washer is perfect again. He was friendly and respectful.
Description of Work
Repaired Washer
Category
appliance repair
Steve C.
4.0
04/28/2015
Very friendly and efficient. But it took 2.5 days for him to call me back to schedule an appt.
Description of Work
Replaced supply line for dishwasher.
Category
appliance repair
Jay L.
5.0
09/24/2014
I emailed Jeff on a Sunday night not expecting a reply until the morning. Jeff emailed back in less than an hour saying they'll come out in the morning. Robert the repairman called Monday saying its one of 2 things. He explained how to do the simpler of the 2 and said it would save me a repair call. What service!! It turned out to be the 2nd thing however. They ordered the part and installed the day after it arrived. Happy customer.
Description of Work
Robert replaced the drain pump assembly on my Samsung washer. The washer wouldn't drain & it's less than 4 years old.
Category
appliance repair
mary T.
5.0
07/31/2014
The DeLong Repair company is fabulous. I have lived in Nashville for 40 years and have never hired a better appliance repair service. I will definitely call DeLong Repair again.
Description of Work
Repaired drain in my freezer.
Category
appliance repair
Bryan J.
5.0
07/10/2014
Was able to come to the house the day I called. Was fixed by that afternoon. Excellent service.
Description of Work
Refrigerator repair.
Category
appliance repair
LINDA E.
5.0
03/27/2014
It was a fraction of the cost of buying a new refrigerator. I was thrilled. He was prompt. He was able to get to me within 24 hours after I called him. We talked on the telephone. He started to already troubleshoot what was wrong with it. He came in and tested to make sure that it was what we thought it was and went ahead and replaced it and was done in about two hours.
Description of Work
Jeff DeLong Repair repaired my refrigerator. There was a heater coil in the defroster but because of that the refrigerator wasn't working at all. I've used them before for several years for different appliances over the years.
Category
appliance repair
Jonathan P.
5.0
01/21/2014
an older unit but not really used a lot; lack of previous use apparently and quot;dried outand quot; the seal. Jeff correctly diagnosed the issue, ordered the part and promptly installed it after it was received. No more leaks!! and eth;Ÿ˜ƒ
Description of Work
Replacement seal on an LG Washer -
Category
appliance repair
John M.
5.0
10/17/2013
My dryer went out-no heat. Started taking it apart and called them to find out about a service call. Philip told me that I had it apart to the point that I could bring the piece in and he could either replace the thermostat or the heater. He walked me through a couple of steps to take the housing off and I drove to his store on 41S with it. He checked it out and said the heater was ok but the thermostats were bad. He replaced them on the housing and I paid him $30. Went home and reassembled the dryer. Works fine. Used them a year ago for LG refrigerator warranty service. They did a fine job.
Description of Work
Supplied dryer thermostat parts
Category
appliance repair
Erich L.
5.0
09/06/2012
My wife noticed a light flashing on our heat pump hybrid water heater that said to call for service. I had bought an extended warranty from Lowe's when I purchased the water heater a couple of years ago. After a series of phone calls, I was told to contact Jeff Delong Repair and he would do the repair for me and everything would be covered under warranty. Jeff came out the next day and diagnosed the problem and ordered the part. The part came in about a week later and Jeff contacted us a came out and repaired the water heater. He said he would take care of the warranty paperwork with GE and the extended warranty company. Highly recommended. On time and courteous.
Description of Work
replaced leaking evaporator coil in GE hybrid water heater
Category
appliance repair
Annette M.
1.0
04/25/2012
,
Description of Work
I left 2 messages, over the period of about a week, before I received a return phone call. My call was returned on Wednesday, 4/18/2012. I was told that someone would call me to schedule an appointment at my preferred time. One week later, I have not yet received a call to set an appointment. I wanted to use this company as they are in my little town. Unfortunately, I will be moving on to try to find someone else to perform this service.
Category
appliance repair
joyce B.
5.0
02/09/2012
He checked our refrigerator and decided it was the compressor problem so it was too expensive to repair. We bought a used one from his company. It was a great experience. I just thought he was honest and gave an honest opinion of what the problem was. He did show up on time.
Description of Work
We used Jeff DeLong Repair about a week ago to look at our refrigerator.
Category
appliance repair
Brad B.
5.0
04/28/2011
We have a front load washing machine that due to imbalance, came unhinged. Jeff showed up the next day and had it fixed within a half hour. What I enjoyed most about the service is that afterward when we were settling up he tells me what I owed and asked ' is that fair?' Personally, I thought it was a bargain at twice the price but it means a lot to know that he wants input as to whether or nor the price is agreeable. If I have anything else break down, Jeff DeLong will be my first call. -Brad Bratcher
Description of Work
Front load LG washing [less than 2 years] came updone from the springs and shocks-mounts.
Category
appliance repair, small appliance repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Appliance Repair
    Appliance Repair - Small
    Appliance Sales and Installation
    Heating and Air Conditioning
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Appliances repair including washers, dryers, dishwashers, refrigerators, ovens, ice makers, microwaves, garbage, disposals, trash compactors, air conditioners, motel type, room A/C, furnace, heat pumps & compactors.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Jeff DeLong Repair

    How is Jeff DeLong Repair overall rated?

    Jeff DeLong Repair is currently rated 4.6 overall out of 5.

    What days are Jeff DeLong Repair open?

    Jeff DeLong Repair is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    What payment options does Jeff DeLong Repair provide

    Jeff DeLong Repair accepts the following forms of payment: Check, Visa, MasterCard

    Does Jeff DeLong Repair offer free estimates?

    Ask Jeff DeLong Repair for details on free project estimates.

    Does Jeff DeLong Repair offer eco-friendly accreditations?

    No, Jeff DeLong Repair does not offer eco-friendly accreditations.

    Does Jeff DeLong Repair offer emergency services?

    Yes, Jeff DeLong Repair offers emergency services.

    Are warranties offered by Jeff DeLong Repair?

    Yes, Jeff DeLong Repair offers warranties.

    What services does Jeff DeLong Repair offer?

    Jeff DeLong Repair offers the following services: Appliances repair including washers, dryers, dishwashers, refrigerators, ovens, ice makers, microwaves, garbage, disposals, trash compactors, air conditioners, motel type, room A/C, furnace, heat pumps & compactors.