Middleton Appraisal Services

unknown

They could have advised me up front that they do not do this type of repair, and that would have been the end of it, but they chose to cheat me out of an unearned fee, knowing at the outset that they were not going to do anything to repair my unit.

Panel failed due to Greeneville light and power ,, power outage in middle of oven cycle.Called Mr. Appliance. They came that afternoon. Took about 10 days to get part but when it arrived they came the.same day and repaired it in about 5 minutes.

See above.

Mr. Appliance repaired my washing machine a couple of months ago.  They did what they said they were going to do, in a prompt and professional manner.  I am extremely pleased with their service, except they were a little pricey.  I would be happy to use them again.

I would never use this company again, after spending $350.62 we are going to buy a new dishwasher making sure that Mr. Appliance does not have the maintenence contract.

We’ve used them multiple times and the experience goes very well. They are very professional and very timely, and I would highly recommend them. We have a contract with them.

Serviceman was prompt as arranged. The quote was $65 for the visit plus parts and labor. I thought the 5-minute popping of the disposal cap was expensive - cost was $85 plus taxes. I thought it was handled professionally.

The service techs were excellent, extremely courteous, and the work seemed high quality. But it took 9 days and two visits from my initial call till repair completion. I made the initial service appointment for a Thursday afternoon, and they came out very late, about 4:30. They stayed two hours to diagnose the problem, which seems to have been done accurately. It also seemed to show commitment on their part. But by taking so long to come out, they didn't order the part until the next day, and so it took 5 additional days to get the part installed. We had to wash our dishes by hand in-between, which built up both character and dish-hands.

I called Mr. Appliance for a service call and we made an appointment. Someone would show up today between 8 & noon, and the technician would call me on his way to my house. That happened as expected; Jonathan called at 9:33 and showed up at 9:43 a.m. He fixed the problem, told me what to expect, and explained Mr. Appliance's 90-day warranty. While I was writing him the check he looked at my dryer to see if it needed any servicing as well. He was polite, respectful & friendly.

Found these appliance heroes in the yellow pages. Had no experience with anyone in the area related to appliance repair. They were able to come out the same day I called, Anthony diagnosed the problem quickly and ordered the parts. Returned yesterday to replace the part. All work was done quickly and efficiently. Very courteous, arrived on time. Very knowledgeable. Gave me some good info about the appliances to boot. Have no problem giving a blanket ringing endorsement.