
Terminix - Goodlettsville -Termite & Pest Control
About us
When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Services we offer
Residential and commercial ant, baiting systems, bed bug control, exterminators, mice, pest, prevention treatments & attic insulation., termite
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
61% | ||
22% | ||
7% | ||
2% | ||
7% |
"Thank you for posting your experience on Angie's List! A copy of your review has been forwarded to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us at 1-800-837-6464. Please send us the phone number and customer number associated with your account at your earliest convenience. - Alaysia"
"Thank you for sharing your Terminix experience! Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. -Lisa O."
I have never experienced such poor service from ANY company I have ever done business with.
We are considering litigating this matter.
"Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International"
"Thank you for contacting the Terminix on Angies List . We have received and reviewed your request, and apologize for any inconveniences you may have experienced. Our records indicate that your home is scheduled for service on 06/02/2016 from 10am - 6pm. If that is inconvenient, please call toll-free 1-800-837-6464 and speak to a Customer Service Representative, who will be happy to assist you. Thank you again,"
There is absolutely no flexibility in assisting you if you need a document quicker. They kept referring to their corporate offices and their corporate procedure. At one point in time the customer service rep told me he could not allow me to keep him hostage on the phone because it messes up with their call times.
My final advice - DO NOT USE TERMINIX if you are a seller and need a guarantee for closing. Use a local company who still have a phone, cell or otherwise that you can contact if you need something quickly. Personally, I will NEVER use TERMINIX again for anything EVER!
The absolute worst customer service I have ever been exposed to.
"Thank you for posting your experience on Angies List! We have received the review and would like to research this concern further. We apologize for any inconveniences you may have experienced. Please contact us by email at Socialmediasupportterminix.com and include your full service address or the phone number associated with the account or by phone at 866869-2273 and select option 3. Thank you again, Executive Services Department Terminix International"
"Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 and select option 3."
I asked to cancel my contracts for both pest and termites and a full refund which he said he would do. Actually, they sent the guy out for the inspection after this confirmation. No communication in this company whatsoever. One and a half weeks pass and I have to call back yet again. No refund has posted. I speak to another liaison and she states nothing has been refunded and no contracts cancelled. So she calls the regional manager again and I finally get a response that I will receive a refund in 2-5 days. I'm still waiting for the refund.
This company never shows up on time and who knows how many times they have said they did and didn't. I later found on NewsChannel 4 WSMV a video of where the technician showed up and hung the invoice on door and didn't spray just billed and left. Ridiculous! Save your money and find someone else!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.