Founded 2013 • With Angi since July 2013
Service Provider ResponseFrom start of the project the original wiring of the house had been added and changed over the years. We advised Mrs. [Member Name Removed] that it was a hazard and not correct with the potential of a fire and needed to be corrected. Nova Electric has experience many incorrect electrical installations and has either corrected them with approval or made owners aware of the issues. Once the project had been started, unforeseen problems existed within the original installation that had to be corrected. A delay of reconnect and access within the walls had to be done. Sometimes electrical installations of complete panelboard changes may have more involvement that can be seen before starting the project. Wire nuts or connections (other than breakers, main breaker, neutral/ground bar) in the panelboard are not allowed. Bringing the wiring into a separate box before the panelboard is one solution. We did compensate Mrs. [Member Name Removed] for the delay of restoring power and wall damage. A lot was involved with this project and we made certain that correct electrical installation had been done regardless of the loss that Nova Electric occured. We completed the project with the required permits and approvals. We did contact and forwarded a contractor to Mrs. [Member Name Removed] that could replace the wall to match at a the discounted price but the contractor had not been contacted by homeowner.
Service Provider ResponseCost on this project was fair and reasonable for the amount of work requested. The owner never stated that the budget for project was limited, and requested many items to be corrected. The owner stopped work stating that the family dog needed cancer treatments and did not have the money to complete the work. Nova Electric had the cost lowered to accommodate the unsatisfactory invoice due to unable to complete the project. Material cost had been over $1000.00 excluding labor and we had occurred a loss that can not be recovered just to satisfy the complaint. The owner returned unused material without returning all that had been purchased for the home. Nova had offered to finish the work scoop with the original ending invoice that had been accumulated but they were not going to pay.Rather, they decided to not pay what was due and not allow us to return. Please notify any service provider for a proposal cost or, if a time and material project, a limit/price and time expected of completion to keep from any issues occurring.
Service Provider ResponseIt was our pleasure working with you for this project. Thank you for your review. We look forward to taking care of any electrical needs that you might have in the future. Best Regards, Wayne Quisenberry owner/operator
We specialize in handyman services, home repairs, home improvements, TV mounting, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call 309-212-5216 -or- click to schedule a free estimate today!
2022 Super Service Award
True Designs was founded on the platform of doing things the right way. Our goal is to educate our clients on what technology can do to improve their life. We work diligently to understand each clients unique needs and lifestyle to tailor a solution. Solutions that range from a single room to complete office spaces. Our passion for technology and design drives us to create incredible experiences. In our combined 35 plus years of experience we have seen where clients are forced into something that does nothing to better their lives other than having a lot of gear. We guarantee to make sure that our designs for our clients bring value to their experiences whether in the home or at work.
2022 Super Service Award
We have the experience and dedication to get the job done right! Specializing in electric services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
HVAC service, Small Appliance repair.
Nova Electric LLC is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Nova Electric LLC accepts the following forms of payment: Check
No, Nova Electric LLC does not offer eco-friendly accreditations.
No, Nova Electric LLC does not offer a senior discount.
Nova Electric LLC offers the following services: We provide safe and reliable electrical service. We repair plugs, lights, dimmers, services, panels, and a large range of other household needs. Also we install telephone outlets, network jacks, and cable lines.