A & W Lawns Inc

The employees who cut our lawn weekly did an excellent job and were very responsive to our request. However, the management was totally unresponsive to returning any phone calls nor meeting the requirements of our written contract. I have paid on time each month( until they would not mulch the yard nor call me). Their actions suggested that they had no interest in retaining us as a customer. They didn't.

We live in a new house and our builder uses A&W. They installed the irrigation system, all landscaping, sod and built a small dock for the new house. We were very satisfied with their work. After moving in we decided to add a wood deck in the back yard so we thought we'd give A&W the job. Wade is a very hands on guy. He and one other guy knocked out the entire job in just one day. He  is very meticulous in his work and is very professional. He did all work as described and left the work site very clean.

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Worker was completed a few days after I called for an estimate and workers were courteous and efficient.

They're over extended and with the number of plots that they have they weren't able to follow up on things that we wanted them to do for us. They're very good notch people and easy to work with but it's just that the attention to detail was not fully expected.

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I think that  the price for the weekly cut is a great price, but I think when the price goes up for gas surcharges and leaves it is a little much.  We have sometimes spent 100$ plus for say 4 bags of leaves.  The only reason we have done this is because our house is on the market.  However, they are prompt, and our yard does look good.  The responsiveness grade of a B is only because it took me about 3 to 4 phone calls to get the service started.  I think that was a bit much too. I have had no problems once we got started, though.

Difficult communication with provider. Work was not neat.  Some sections of the lawn were shorter than others.

Does a good job for a fair price

We worked with Wade and he was very professional and friendly from the start. One of the reasons we chose them was because they would do both the landscaping and the maintenance afterwards. The landscaping went well. We've had a few issues with communication on the maintenance side since then. I'd still use them again at this point.

I would rate his customer services as excellent and his work as excellent. IN fact it was so good that our property manager in Horn Lake MS has asked for his information as it appears he is cheaper and his work is a better quality than some of there workman.

The estimate was 100% accurate and the job was completed on time.  They used top quality plants.  The crew worked really hard, and they were very clean and polite.  They also handle my weekly maintenance, year round, and keep everything looking perfect.  Highly recommended for fencing, landscape, and maintenance!

Quote came in quickly with very competitive pricing for those that want value at a decent price. Our contact and the installation crew showed lots of experience. The fence went in quickly with no problems. The contact was very knowledgeable, courteous and concerned about my satisfaction. Good follow-up shortly after installation for any problems. I highly recommend this vendor in a day when it's difficult to find reputable folks.

Our specifications were given to them and the work was completed in one day, cleaned up, and perfectly finished.

What I liked best about them is that they were able to do a great job in a small amount of time. The way that they planted the flowers just seems to make the flower beds come alive with color. They were real nice guys and did a good job.