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1.01 Reviews
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Dotty B.
10/2013
home improvement stores
 + -1 morePurchased a husqvarna chain saw to use that day. It failed to start, so I took it back for exchange. First they tried to start and could not start it. They then refused to exchange and said needed to take to a co-op to be rebuilt and repaired. I left chain saw at store and refused to accept taking to be rebuilt. If I had wanted a rebuilt saw, I would have purchased one. I also, had several keys made, none of them work. Amazing, I am without keys and chain saw and no refund or replacement. Do yourself a favor, drive the extra distance and go to "box" store. I will never use or recommend this ACE Hardware. (Previously I had been a huge ACE fan, knowledge and good folks.....now I will travel an extra hour to avoid). Interesting ACE corporate did not respond nor did husqvarna.
Description of Work: Purchased chain saw and had some keys made along with a few other purchases. Total purchases $400.00
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$250
Contact information
1025 E Pkwy, Gatlinburg, TN 37738
www.acehardware.com/mystore/index.jsp?store=03278&cid=localstore03278Licensing
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Service Categories
Hardware & Home Improvement Stores
FAQ
Ace Hardware of Gatlinburg is currently rated 1 overall out of 5.
No, Ace Hardware of Gatlinburg does not offer free project estimates.
No, Ace Hardware of Gatlinburg does not offer eco-friendly accreditations.
No, Ace Hardware of Gatlinburg does not offer a senior discount.
No, Ace Hardware of Gatlinburg does not offer emergency services.
No, Ace Hardware of Gatlinburg does not offer warranties.
Contact information
1025 E Pkwy, Gatlinburg, TN 37738
www.acehardware.com/mystore/index.jsp?store=03278&cid=localstore03278