A good job is one thing, a good product is another. A fair price usually helps, however with home repairs you may get one or 2 of these at a time (if you're lucky) With Nathen, I was absolutely amazed at just how he was able to not only get all three, but was also able to keep customer service as the main point. He came out and listened to what our concerns were, discussed why they were valid, and how he could address these concerns for us. Once he got measurements on everything we needed and wanted, he gave us a quote that absolutely floored us, but in a great way. I had quotes from a "major company" that gave us a quote by looking at pictures online, and the information online that was well over 2.5x's what Nathen gave me. And get this, they were the same windows. I know this due to seeing the model numbers from the examples they brought out. Once my windows came in, he came out and installed them. Not just some crew I didn't know. He himself. And let me tell you, they look fantastic, and we can already tell a big difference in the house. I appreciate his time, his transparency, and his knowledge along with his character and respect. All of my properties will now be "windows for life"properties.