A Able Applicance Repair

Carl Williams is top notch. I called around 09:30am and he worked me into his schedule for a same day appointment. My dryer was fixed by 1:30pm. He was very nice, professional and I am pleased with his work. I will be calling him for future repair needs.

unknown

The installation and everything went well. Called in the morning, the guy came out in the morning. He came in, diagnosed the problem, fixed it, charged me and left.  Total time here was about 25 minutes.  Great, but then I got to looking at the bill. I was charged $147.79 for the part, which I looked up online and was $75, and then for the whole 10 minutes he spent putting the part in, he charged me $115 labor.  I work in the service industry, and I would never charge anyone $115 for 10 minutes worth of work. That's just highway robbery.  I am extremely dissatisfied with this because we are not rich, we live paycheck to paycheck basically, and this company took advantage of us. Double charge for the part, and then triple what he should have charged for labor.  Never will call them again, that's for sure.  They need to take the Christian symbol off their website because Christians shouldn't do people like this.

unknown

I am having the same problem and I am not please about that especially since they ordered a brand new part....

Carl Williams installed a dryer vent kit (which he told me to purchase directly from the manufacturer, as he wouldn't do it) on a brand new dryer. Soon after, I noticed lots of dust and lint in the air when the dryer ran. I took off the vent hose and looked inside the dryer with a flashlight to see that the elbow vent had come loose inside the dryer. This is the first time I had taken the hose off or even touched it since he installed the vent kit.
I called and left messages for three days before I ever got a response and even then Mr. Williams refused to talk to me, but relayed his messages through his wife/assistant. According to her, he refused to back up his prior work and would not come out to fix it without charging me for another service call and repair. He then put the icing on the cake by telling me - again, through his wife/assistant - that the only way the inside vent could have come apart was if I had PULLED it apart.
In other words, he blamed ME for his shoddy workmanship. (And WHY would I pull the vent apart? That makes no sense - it is impossible to do without opening up the dryer.)
When I hired another company to come fix the problem, they told me that the metal elbow was attached to the inside vent with only one small piece of duct tape and that was it. (They used sheet metal screws to attach the elbow and I've not had a problem since then.) By the amount of lint they took out of my dryer, I was lucky I didn't have a fire.

After calling another place that couldn't come for two weeks, I called A Able on the advice of a friend.  He came the very next day and fixed the washer.  He was prompt, neat and very pleasant.  All together a good experience.  I will use him again.

The technician called in the morning, scheduled a time, arrived on time and fixed my dryer explaining what was wrong.  I will use A Able in the future if any of my appliance's may need repair.

He arrived on time, fixed the problem and explained to me what he did.

The Ice Maker on our LG Refrigerator broke several weeks ago.  I tried to fix it myself and got no where, so I found A Able on Angie's List.  He came out the next day and quickly figured out the problem.  Apparently, this was a known defect in the LG Ice Maker and most of them were replaced years ago.  That to say, he had to order the part.  When the part came in, it took him about five minutes to switch out the units and confirm the problem was fixed.  I was very impressed with his courtesy and efficiency.  I will call them again if other appliances quit working.

called at 930am in the morning and they were there by 10:30am the same
morning. The service tech had the part on his truck and the washer was
repaired in less than 1 hour. Great competent service, would definitely
use them again.

He traced the problem to a faulty relay. He had a replacement relay on hand. He was able to repair the refrigerator in about a half an hour. He allowed us time to clean up the dust bunnies that had accumulated under the fridge & then put the fridge back in place. It all went quite well.

He did great.  He was willing to work around my schedule, He was willing to come the day after I called (I called at 5pm and it wasn't an emergency).  He knew my refrigerator model and what was likely wrong but he still checked the other causes first.  He had the replacement pat with him and the job was done in 20 minutes.  My refrigerator is running like new.

They could not find the problem, but they said they wouldn't charge me to come back out. I would use them again.

A Able Appliance Repair price was good for coming out on a Saturday. The technician new what the problem was immediately. He was able to fix it.

I was very pleased with the service and friendliness. I thought it was a good price.

My Whirlpool dishwasher quit on Friday afternoon. I called another company and scheduled a service call for this Tuesday, the soonest they could send a tech. This morning I called A Able and they said they would be here before Noon. I talked with the tech and he seemed to know exactly what was wrong. He arrived at 10:00 and was done by 10:30. Very friendly and professional. I will definitely use this company again! If there was an A+ rating I would give it!

We started by researching Angies list for appliance repair. We noticed the reviews for A Able and decided to call. the lady who answered was very helpful and referred us to a repair tech who called us to set up a time and day to come to the house. The rest of the story is in the detail block. Overall, it was a very satisfying experience. It is good to have our refridge working propoerly again.

see above

See above

He stated he would arrive before 11 am (knowing I was taking off work) and he arrived at 11.  He diagnosed it within a minute and fixed it in 10 minutes.  He helped me trace the path of my dryer vent and recommended a company for cleaning it out.  I can't help but feel it was little pricey for 15 min of time, but that's how it is these days.  Overall, very happy wth the service.

I've used him twice. He showed up on time. He knew exactly what caused it and that was all it took. He also told me to turn off the light at the icemaker. I loved him. He does not bill and I do have to pay him before he leaves which I don't blame him for. He is professional and he tells the truth. He didn't fix something that didn't need fixing. I would use him again without a doubt. They were fantastic and I would recommend them to anybody.

Technician was professional in all respects.

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Washing Machine had broke leaving behind a huge puddle of water. We called and even in horrible weather (Snow storm Jan 2011), made it in the time frame given. He had the part in the truck, fixed it in under 30 minutes and was gone. Great Service. Well Dressed. Kind and of course, awesome for fixing our washer.