At Pol's Heating and Cooling, we are committed to quality, professional and high standard repairs/replacements. We service all makes and models, with affordable pricing with financing available. We provide free estimates and 24 hour emergency services. Our priority is to provide our greater community with fair, honest and superior comfort. We are rated A+ with the Better Business Bureau. We do work for both residential and commercial. We are licensed EPA Universal, Trane Certified, Green HVAC Certified, Indoor Quality Air certified and Preventative Maintenance Certified. As well as bonded and insured. We also offer installation of whole-house air purifier systems as well as Insulation. We look forward to hearing from you and helping with your comfort needs.
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Business Highlights
Emergency Services Offered
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Projects
Ductwork Modification
HVAC Companies
2020Modifying ductwork properly to fit new coil installation.
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HVAC Companies (8)plumbers (1)
Showing 1-9 of 9 reviews
Robert J.
03/13/2023
I found Pol’s Heating and Cooling quite by accident. I was trying to contact my usual HVAC company, but they hadn’t returned my calls in several days. I eventually called the original salesman for my Trane units. Found out he had moved to a new company: Pol’s. We talked for a while. He suggested I try Pols for my problem. Nathan, one of Pol’s techs, arrived and did a great job for me. Knowledgeable. Courteous. Efficient. Thorough. Great communicator. I learned more about my HVAC system in the hour he was here than I had in years from my original supplier. Nathan even identified a roof leak I’d been trying to locate for months. The price for the work was reasonable and I felt sure it was done properly. I’m switching my future HVAC business to Pol’s Heating and Cooling.
Description of Work
Needed to trace a leak. Also needed a check of the system after a rough winter.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Paul C.
03/04/2023
Ray H.
06/02/2021
All work performed by Pol"s was Excellent!!!!!!!!!!!!! the best . From Ray E Haas call me if you think this review is not real 865-766-2771 and ask for ray or Joyce my wife,I will only do business with this company.
Description of Work
Replaced new a/c and heat pump the heat pump was gas and I did not know it had its own pump to pump out the C/02 and was waking up with head aches when Nathan came out and found the pump not working that got rid of the C02 he told me and Saved our lives my wife , brother and my self. I told him to put a new a/c heat pump in because he said it was under sized and the whole unit was failing. He put a brand new Trane Unit in quick and got us heat again with out no Co2, also he put insulation on the copper pipe"s under the house because it HAD NONE""""".Also put insulation under my house because it had none the house was freezing cold until he did that.Also he blew in insulation in the top of my house in three or four different areas what a difference that made the house had NO insulation on the top of house. He and his help did this work with great workmanship because I worked in Maintenance at N.I.H so I know good work when I see it. He also put in a heater in my garage just yesterday because in the winter its like a meat packing cold room backing up to my bed room. Nathen also came by and fixed my toilet with one call he fit he in his Busy time line.If you need someone that's got good prices and GREAT Workmanship call Pol"s only . He is very Honest and cares about his customers. And I have not found a better service man in Knoxville. I ran into ripoffs and poor work. Not with him you will not find a better person with a great deal of knowledge with all systems , heating ,cooling ,plumbing , electrical experience.
Category
plumbing
Hire Again?
Yes
0bob C.
02/14/2021
Didn't go. Rep. said I needed a complete new unit. Got a price of $8500. Could note get financing. Got a unit installed for $3500.
Description of Work
Furnace not working
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], thank you for your review. We appreciate all feedback. However, I pulled your file and you were actually quoted thousands of dollars less than what you stated in your review. We have several financing vendors for our customers and unfortunately you were unable to get financed. We are happy to know you have heat now. We apologize that we do not install used equipment. We hope many blessings for you!Pam C.
09/19/2020
Jerry G.
09/01/2020
Melani R.
08/11/2020
They were decent, honest and we like them. They were prompt, friendly, knowledgeable and they knew what they're doing.
Description of Work
They gave me an estimate for installation of a new AC.
Category
heating & air conditioning/hvac
Cost
$5,000
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to write a review! Please do not hesitate to call us in the future for your comfort needs.Kendise C.
08/06/2020
Kevin T.
08/04/2020
Other Information
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Licensing
Licensed
- Trade License Number
- P32aacea7cf019461
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.