Tiger Paws Carpet & Upholstery Cleaning

My husband was the one who was home, so I have no idea how many people came. I guess one, maybe two, I don't know. I have no clue if they were professional or not, but he didn't have any problems.

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Very well.They were punctual, very pleasant and helpful. I plan to use them again.

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Very professional. Agreed to clean mats in the van and sedan.

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To be fair I didn't call them again to re clean the carpet. Their price was reasonable and our carpet is old and needs replacing but another company we hired managed to do a better job for a reasonable price as well.

Chris did a great job

I called Tiger Paws on Saturday and left a Voice Mail and I also went on their website and provided all of my information requesting a quote where i including room sizes, rug sizes, etc.. They returned my call promptly on Monday morning but they had no record of the email I sent them. The owner, Mark Beatty, said he had tried to request a quote from his website after our initial discussion and it did not go through so he called his webmaster to get it sorted out. Mark showed up at our house on time Monday afternoon to develop an estimate. We have four large bedrooms, an office, a large family room and two hallways that are carpeted. Total carpeted area is about 1600 square feet. He quickly surveyed the work and provided me with as estimate of $409. This was to clean the whole house ($159), two large area rugs ($15 each), a sofa ($25) and two chairs ($25 each). It also included restretching the carpets throughout the house ($145). I was very clear in that I wanted the job to be turn-key, in that I did not want to do anything such as moving furniture. I was provided a choice of several time frames so I could pick the best time for us which was the afternoon of the next day. Mark showed up when he said he would on Tuesday afternoon and started the carpet stretching. About the time he finished the upstairs his crew arrived and started cleaning. They did an excellent job in cleaning and restretching our carpets. They also repaired a small area where one of my dogs chewed up a little piece at no additional charge. Mark brought a couple of installation problems to my attention and got my concurrence prior to continuing. For example, there was an area in our hallway that we thought was a wrinkle. It turned ou that the floor was buckled under the carpet. He worked around me while I repaired the floor. It delayed him about 30 minutes but he did not complain or say anything. Now my carpets look great! Update: The day after teh work was completed we noticed that there was a seam that did not bond correctly and a couple of areas were not tightened to my wife's satisfaction. They cam out that day and fixed all of the issues. Well done.