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Pacific Pool Service

Swimming Pool Heaters Repair or Service, Swimming Pool Covers Installation and Replacement, In Ground Swimming Pool or Accessories Repair or Service,

About us

Pacific Pool Service, is proud to be a locally owned and operated business that serves Shelby county. Since 2001, our goal has been to provide the highest quality service at a fair price. With unmatched expertise, and a drive to make sure that every customer is 100% satisfied, we can help you with any, and all of your swimming pool needs. From new liners to pressure tests we can help! As a locally owned and operated business we are incredibly proud of the reputation that we have built throughout the community. We have built that on being timely, tidy, reliable, and making sure that every customer is 100% satisfied. Let us show you why our customers become customers for life; get in touch to discuss your swimming pool maintenance, and service needs today!

Business highlights

24 years of experience

Services we offer

Opening and Closing Services, Pump and Pressure Tests for Swimming Pools, Swimming Pool Heater Service and Maintenance, Swimming Pool Repairs and Maintenance, Vinyl Liners For Swimming Pools

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
3%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 79 reviews
Tony S.
May 2020
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Great service and price. Was able to replace my pool filter the same week.

Antonio P.
May 2020
5.0
Yes, I recommend this pro
Randy Bomar and his team did a great job. They removed the old liner, patched the floor and walls. Installed the new liner. Two years later, it’s still holding up very well.

Mary M.
Apr 2020
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
I am a new inground pool owner. The water return was very slow and the pool had a lot of sediment. I went on HomeAdvisor on Friday and ask for several quotes. Pacific Pool called me Monday morning at 8am and was at my home Monday afternoon. The problem was fixed within the hour. They came the next day and suctioned out all the sediment. My pump was working and my water was clear within a day. The total cost was much lower then I expected . I highly recommend Randy and Grady for their efficiency and knowledge.

John D.
Apr 2020
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$1,600
i purchased a Pentair Pool pump and had it installed. They were on time, did a great job and did good clean install. I would hire them again.

David K.
Feb 2020
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Easy to communicate with, quality work and fair pricing was what I was looking for and Randy delivered.

James G.
Oct 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Open and honest communication, very professional and knowledgeable

Scott H.
Oct 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
The owner Randy is very nice and pleasant to deal with. The other staff are friendly, and the work was quick and done to perfection. These guys are professionals.

Alex A.
Sep 2019
5.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro

Carla L.
Sep 2019
4.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro

Donna P.
May 2019
5.0
Yes, I recommend this pro
Randy is now my GO-TO guy for all my pool needs. I hired Pacific Pools to resurface, re-tile, and redo the coping around my gunite pool and I could not be more pleased with the entire process from beginning to end! The customer service Randy and his crew provided was nothing short of exemplary. They walked me through the entire process while answering any and all questions I had, and answering them honestly. They showed up on schedule and finished the entire job in less time than I expected. Their motto should be *We Aim to Please* because they went above and beyond to make me happy. Dealing with Randy and Roberto was by far one of the best and easiest experiences I have had with any contractor and the price was more than fair for the work the quality work they did. This is a company with integrity and that is almost impossible to come by these days. Thanks so much Randy... I cannot wait to enjoy my pool this summer.

Reginald P.
May 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$125
I give Randy (Pacific Pool) high marks because he provided excellent services and represented all the qualities that I look for in contractors: 1) arrived when he said he would arrive, 2) completed the job that we agreed upon (in this case replacing a pool pump motor), 3) charged a reasonable price for the service, 4) was pleasant. In addition, I looked at several local competitors. One was a well known large company that wanted to over charge. Another would not provide the service because I ordered the pump motor from the OEM- the exact pump motor being replaced (down to the serial number)- they said they were worried about warranty issues. I call BS because the OEM provides a warranty on the motor. I suspect they were more worried about not being able to excessively mark-up the equipment price. I will use Pacific Pool for all my future pool needs.

James O.
Apr 2019
4.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Good service, down to earth. no fluff

M M.
Apr 2019
5.0
Yes, I recommend this pro
Randy and team are very thorough in explaining what they can and cannot do in terms of services. They came through and completed the job as requested in a timely fashion. Excellent service and very friendly!

Beth D.
Mar 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Pacific Pools was very thorough and went above and beyond for us. We will defiitely be using them again and recommending them to all of our friends who own pools.

Chris C.
Dec 2018
4.5
Yes, I recommend this pro
Got the job done quickly.

Michael C.
Nov 2018
5.0
Swimming Pool Covers Installation and Replacement
Yes, I recommend this pro
Excellent professional service. I highly recommend them.

Jeff M.
Nov 2018
5.0
Swimming Pool Covers Installation and Replacement
Yes, I recommend this pro
Great work and communication throughout the process!

Brian E.
Oct 2018
5.0
Yes, I recommend this pro
They do a fantastic job at a reasonable price. They are very personal and you can tell they value customer service a lot....which can be rare these days. I purchased my first home in July which had an in ground pool. Naturally, I couldn’t wait to spend the rest of the Summer in the water but I had no idea on how to turn the pumps on much less maintain a healthy pool. I hired Pacific Pool and I couldn’t be more happy. Not only do they do a fantastic job of cleaning and maintaining my pool, they also taught me a lot of things about being a pool owner. Great company, great people, fare price. Can’t get wrong with Pacific Pool! I HIGHLY recommend them.

Debbie P.
Sep 2018
5.0
Yes, I recommend this pro
Pacific pool has maintained my pool and made repairs over past 10 years. Randy is very knowledgeable in all pool equipment he provides honest and trustworthy service, he is always courteous and helpful, and he works with me to find the equipment that is compatible with the existing set up that I have. The maintenance crew that comes in reliable and is proactive in identifying potential problems. I have very little worries with my pool thanks to their excellent care. When my friends complain about their own pool service comoanies, I always advise them to contact Pacific Pool.

John T.
Sep 2018
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Great experience - called and Randy was at my house in under an hour. He diagnosed the problem and had a solution quickly and efficiently. Couldn’t recommend them more.

Horace T.
Sep 2018
5.0
Yes, I recommend this pro
They are very professional and easy to work with.

MARY D.
Sep 2018
5.0
Yes, I recommend this pro
$270
This year we had a awful algae breakout. Our regular pool company came out 3 times and the pool looked the same as when they started. So went to Home Advisor. time for new pool service. Randy from Pacific Pools came to the rescue. he asked me to send a picture of the pool. With 1 pic he diagnosed the problem as black Algae. The next day they were here working on the problem which is kind of complex to fix. Within 5 days we had a sparkling pool again. So thankful for them , their knowledge, and quality costumer service. Very reasonably priced!!!

Thomas G.
Aug 2018
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Great guys they are excellent fix my pool lines and multiport side valve and Polaris lines Highly recommend

Margaret S.
Aug 2018
5.0
Swimming Pool Covers Installation and Replacement
Yes, I recommend this pro
$2,000
Owner Randy is focused on his customer service. He kept in touch while he awaited my new custom cover to be delivered by the manufacturer and was spot on with the installation. Compliments to his employee, Bryan, who was neat, polite and informative, as was Randy. I will definitely call on them again.

Jorge M.
Aug 2018
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$100
Randy went above and beyond what I originally had wanted him to do. The original problem was a leaking pump, but he also tested the water, refilled the chlorinator with tablets, and changed the automatic cleaner to run smoother. Needless to say we'll be calling him back to do all future swimming pool jobs since you don't find customer service like that nowadays.
Showing 1-25 of 79

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pacific Pool Service is currently rated 4.8 overall out of 5.

Pacific Pool Service accepts the following forms of payment: CreditCard

Yes, Pacific Pool Service offers free project estimates.

No, Pacific Pool Service does not offer eco-friendly accreditations.

No, Pacific Pool Service does not offer a senior discount.

No, Pacific Pool Service does not offer emergency services.

No, Pacific Pool Service does not offer warranties.