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Arrow Appliance

Founded 2013 • With Angi since April 2017

5.0

(27) Verified Reviews

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Business Details

Phone Number

Address

Located in

Dickson, TN 37055

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Description

Welcome to Arrow Appliance! Matt specializes in appliance repair and services in Nashville and the surrounding areas. Arrow Appliance prides themselves on customer satisfaction and getting the job done right. With years of experience, Matt will make sure you get your appliance running right in no

Verified Reviews

A few reviews for this pro...
Write a review
Kathleen C.
5.0
02/10/2021
very well. He called immediately and was at my house the very next day. Very knowledgeable prompt and polite.
Description of Work
Appliance Repair
Category
appliance repair
Pamela G.
5.0
02/01/2021
he told me it was shot instead of dishonestly trying to bill for lots of parts and labor
Description of Work
Washing machine repair
Category
appliance repair, small appliance repair
Gwyn T.
5.0
01/26/2021
Electronic board blown. Chose not to repair.
Description of Work
Dishwasher repair
Category
appliance repair
Sarah R.
5.0
12/22/2020
Matt always comes the same day or the next when I call him. I have a problematic dishwasher that was not cleaning well. He explained that dishwashers can get clogged with too much soap and not clean well. the next time he came was a couple of weeks ago because the upper dish rack broke. Tomorrow he will be coming to fix my dishwasher because it is not draining. Matt is my go to person for appliances now!
Description of Work
Dishwasher
Category
appliance repair
Robert R.
5.0
11/09/2020
Fridge needed a new board which wouldn’t be worth fixing by the time he installed the board and labor since the fridge was 13 years old. Paid him for a service call. I purchased a new fridge.
Description of Work
Fridge wasn’t cooling
Category
appliance repair
William M.
5.0
10/26/2020
Matt knew exactly how to do the job.
Description of Work
Washing machine clogged.
Category
appliance repair, appliance refinishing
Denise H.
5.0
09/30/2020
Matt did a great job finding the problem after troubleshooting and trying a few ideas. He is very knowledgeable. I was pleased with his work and would recommend him and his com, Arrow.
Description of Work
Fix and retire dryer
Category
appliance repair
Darlene D.
5.0
08/22/2020
Great customer service
Description of Work
Stove igniter replaces
Category
small appliance repair, appliance refinishing
Audrey D.
5.0
08/07/2020
He knew exactly what was wrong and fixed it quickly and efficiently. Explained exactly what had gone wrong and answered all my questions as he worked. Fridge was repaired in less than an hour.
Description of Work
Repair of refrigerator defroster and interior water leak
Category
appliance repair
Mitesh M.
5.0
07/27/2020
Pretty well
Description of Work
refrigerator repair
Category
appliance refinishing
Blair G M.
5.0
07/02/2020
He responded promptly, fixed the problem, and cleaned up after the repair.
Description of Work
Dishwasher repair.
Category
appliance refinishing
Jan G.
5.0
06/14/2020
Matt was very personable and professional. He obviously knows what he's doing and does it well! Will definitely recommend him to others and use his service again if needed.
Description of Work
Refrigerator repair
Category
appliance repair, appliance refinishing
Pamela B.
5.0
04/13/2020
Great. Matt showed up on time. He checked out our washing machine and then made recommendations. Would definitely use them again if we need help with appliances.
Description of Work
Repair estimate
Category
appliance repair
Paula W.
5.0
02/27/2020
Called immediately, on time and completed project.
Description of Work
washer repair
Category
appliance refinishing
Paula M.
5.0
02/24/2020
Did not repair due to excessive cost. Repairman was very honest & knowledgeable & did not try to persuade me to have the repair done as opposed to purchasing new one.
Description of Work
Dishwasher repair
Category
appliance repair
Debora S.
5.0
02/22/2020
From noise and my own internet surfing, I thought that the filter mechanism needed a valve replacement. Matt checkef everything our thoroughly and determined that the filter I had purchased just really wasn’t the correct fit. He showed me 3 or 4 things to confirm it. The great thing was that he told me that if buying a different filter cartridge didn’t work that he would come back with the parts and not charge me another service charge. The more expensive cartridge did solve the problem! Will definitely use this company again for his knowledge, honesty, and integrity.
Description of Work
Refrigerator filter
Category
appliance repair
John M.
5.0
11/07/2019
I called Arrow Appliance after a failed attempt by another service in Greenbrier to find a water leak problem in my LG refrigerator. That vendor still charged me a service call charge after doing nothing spending 20 minutes finding nothing and throwing up his hands. Matt Kerley with Arrow came out within two days and spent about 45 minutes looking and FINDING the source of the leak...a bad hose coupling and water valve. He ordered the parts from his supplier and came over the next day and installed them. His charges for the parts were fair and not exorbitant. He charges a $75 service call charge and $75 labor charge which I knew up front. He is a very personable and professional young man who certainly knows his business. I am extremely pleased with his service and would highly recommend him to perform your service needs. Good to know competent people are still out there.
Description of Work
Repairing a leak with my LG refrigerator
Category
appliance repair
Richard S.
5.0
09/12/2019
Great - quickly diagnosed and fixed130
Description of Work
Washer repair
Category
appliance repair
Sam M.
5.0
08/30/2019
Matt showed up on time and made sure the appliances worked after the repair was done. He also works very neat no trash we’re left behind.
Description of Work
Refrigerator and dishwasher
Category
appliance repair
Shanon P.
5.0
06/29/2019
Matt (owner) was quick to respond to my request for repair! He got in and had me up and running within an hour and a half! He went above and beyond to help me out! I will totally be using Arrow Appliances again!
Description of Work
Refrigerator repair
Category
appliance repair
Brandon S.
5.0
06/25/2019
Problem diagnosed quickly and treatment options given.
Description of Work
Frig was not cooling
Category
appliance repair
Christine B.
5.0
06/03/2019
Matt called back quickly, scheduled the repair quickly and was punctual. He did a great job, dryer is running smoothly again!
Description of Work
Dryer Repair
Category
appliance repair
Elisa N.
5.0
05/28/2019
Matt was friendly, professional, and punctual. He also was very thorough. He spent the time to troubleshoot the problem before deciding that we needed a new motor. Matt ordered the necessary part and installed it. We were very pleased with his work and will be calling on him again.
Description of Work
Our ice maker had been malfunctioning.
Category
appliance repair
Mark G.
5.0
05/15/2019
He did a very good estimation. Very honest, nice guy, friendly, and I had no problem with him.
Description of Work
He inspected my dryer.
Category
appliance repair
Joseph A.
5.0
05/03/2019
Unit was not cold enough and the ice maker quit working. Matt determined the sealed system needed repair and advised that it was not worth the cost. He could have made a temporary repair that would not last but instead advised us to replace it. I appreciate his honesty.
Description of Work
Refrigerator needed repair.
Category
appliance repair

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    Angi Certified

    2022 Super Service Award

    Offers Coupon

    Appliance Repair
    Appliance Refinishing
    Appliance Repair - Small
    No License Required for Trade
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Warranties
    No

    Services Offered

    We repair most brands of home appliances, Our technicians offer years of experience and knowledge you can trust.

    Services Not Offered

    we do not work on gas or commercial appliances.

    Frequently Asked Questions & Answers about Arrow Appliance

    How is Arrow Appliance overall rated?

    Arrow Appliance is currently rated 5 overall out of 5.

    What days are Arrow Appliance open?

    Arrow Appliance is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Arrow Appliance provide

    Arrow Appliance accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Arrow Appliance offer free estimates?

    No, Arrow Appliance does not offer free project estimates.

    Does Arrow Appliance offer eco-friendly accreditations?

    No, Arrow Appliance does not offer eco-friendly accreditations.

    Are warranties offered by Arrow Appliance?

    No, Arrow Appliance does not offer warranties.

    What services does Arrow Appliance offer?

    Arrow Appliance offers the following services: We repair most brands of home appliances, Our technicians offer years of experience and knowledge you can trust.

    Are there any services Arrow Appliance does not offer?

    we do not work on gas or commercial appliances.