KC Carter Company

This company is a well organized company dealing with roofing. They showed compassion of my leaking metal roof. I would highly recommend this company for your roofing needs. Very courteous!

Very ethical and responsive

Outstanding job. Worked so hard in this heat with no complaints. Highly recommend them. We are very satisfied.

The owner Ken Carter sent 2 young men to replace 2 roof vent fans (turbines) on my two story house with steep roof. One of the fan appeared to be tilted slightly, so I called Ken and he sent these two men back the next to straighten it out. Job was well done and excellent customer service. Ken is a very good man to deal with.

Honest Great work for a fair price I was so pleased, I will hire his company again for more home improvements

Very professional and customer service oriented! Promptly came out to give an estimate on the job and was by far and away not just the more reasonable in his estimate than others I contacted, but Ken and his crew tackled the issue and it wasnâ t an easy fix on the roof around our oddly placed chimney...and got it done right! Super easy to work with, cleaned up afterwards and hauled all trash away. Would recommend you give them a call for roofing and other needs!

Great communication throughout the whole process. We live out of town and rent out our property they sent pictures to show the process and outcome of the job and we are very satisfied...very affordable and nice people ...would recommend ð Jessica W..... Happy Customer

The owner is attentive to your needs the price is fair and the work is good that cleaned up well I would definitely use them again

initally did not complete repairs per estimate. had to get new materials and redo some work. price went up.

Carter Company was incredibly expeditious with the work. I asked for a quote initially and they came out the same day. The quote was very reasonable and much less than others I had come out. Once I called to hire them, they were here the next day and completed the work the same day, including extra work I tossed on the last minute. The job was done well and at a great price.

Job planned and completed as quoted. Owner and staff very professional and courteous. Respectful of plants and yard. The removal of material was excellent.

My roof was damaged Saturday during the storm. That same day they came out and tarped my roof to protect it from any further damage. They arrived the following Wednesday to dry in my roof. Thank you so much

Carter Company was very professional, courteous and priced very well. Did a great job. Will be using them again for any future needs.

They where a very professional company! The roof they installed on my house is beautiful and I had no clean up. I would recommend them to anyone needing work done on their roof!

This company is super knowledgeable and easy to work with. They have you and your homes best interest.

Terrible at follow-through, communication, and scheduling. Needed follow-up to a repair. Contacted multiple times and was told by the scheduler that the contractor would call to schedule a time. Never heard from anyone. Very poor enforcement of the guarantee of their work. Contractor was a nice guy and attempted the first repair at a fair price. Unfortunate that this is the level of professionalism exhibited in the follow-up.

Our experience with Carter Company wasnâ  t what we expected after reading all the reviews. Carter came out and provided us with a quote which was accepted due to their work schedule and weather the work was delayed. When they finally came out to do the work they called and stated the quote had to be revised since it was misquoted which we accepted the new quoted price. I was told that day they would need to rent a lift to do the work since it would be too dangerous to perform the work on ladders which we completely agreed with. I asked to be kept in the loop with the rental equipment which I wasn't and when I texted several hours later for an update I didn' t receive a response and still Have not received a call or text after 8 days of my last attempt. I just feel this isn' t a very professional behavior and if they didn't t want to do the actual work they just should have said so.

Very professional, Did a great job . His response to my call was fast. Would highly recommend them.

Prompt, courteous, written estimate to include proof of insurance and business license. Answered texts ASAP. Came same day for estimate! I would use again!

Storm hit on a Saturday night. I didn t know my roof was damaged until Sunday afternoon when I found shingles in the yard. I called Carter company to request an estimate for insurance claim. Not only did the owner himself come out on that very Sunday , he also replaced missing shingles to protect my house, ordered repair shingles to match roof, came back 2 days later and fixed several areas and was so reasonably priced I didn t need to use my insurance. Incredible care for my home and situation. I will tell everyone I know to call Carter company.

I felt they did more than they had to

Very helpful, assisted me with insurance claim. The crew was respectful of my property and very professional. Could not tell they had been here, except for the beautiful new roof, when they left. Owners of the Carter were very nice and friendly and professional. I could not have asked for a better experience!!!!! I highly recommend them!