Crossville Flooring Center

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I picked up wood samples from the showroom and tried them in our home. It took 3 weeks to order the material and get in the scheduling queue. We were very happy with the whole process

Excellent product, and excellent service. Very good company to buy from.

They were fantastic and did a great job. They were in the house all day, everyday and didn't make me feel uncomfortable in any way. They were very professional. I felt that the price was very reasonable. He put a lot of time, thinking and energy when doing my fire place. He did a great job. If I still lived there, I would use them for everything I could.

They were excellent! Very good and very trustworthy. I felt like I could leave my home even while they were working.

I purchased 594 sq feet of 3/4and quot;thick X3 1/4and quot; wide oak hardwood flooring and had it installed. The flooring has a manufacture warranty of 15 years and the intaller had an installation warranty of 1 year. The pricing I received was excellent. The installation was excellent and done in a professional and timely matter.There was one board however that showed up towards the end of 2011 that was very apparent as a factory fault. Close inspection of a tear in this board from catching my house slipper, showed an end that was paper thin and started the tear.After over 2 months of either no returns to my calls and/or numerous excuses. They told me the board went bad due to humidity and they would have to charge for the repair, not honoring the warranty. I checked the humidity and it was fine. This tear was very obviously a factory default.I finally cleaned out from under the tear and glued it down permanently with loctite 454. I then found a combination of filler and stain to patch around the remainder of the tear. I then added 8 coats of eurothan. It is now almost impossible to see where my work is, that I should not have had to have done myself.Watch out, this company will come up with numerous excuses not to honor a warranty.