
Landlord's Helper, Inc.
About us
Women Business Owner, The idea for this company actually came about when Will and I started doing odd and end jobs for our own landlord. We learned very quickly that he had many needs. We needed to obviously expand our knowledge to save both of us time and money. With Will's ability to complete a diverse number of jobs and my knowledge and experience of both service companies as well as a business degree, we had the tools necessary to offer people quality services they needed at a price they could afford. We are a locally owned, and female operated business! The owner has a lot of experience in maintenance and remodeling and has even done work renovating for handicap accessible rooms as she is handicap herself and understands the needs that have to be met in those types of renovations. In the event you might need something we can't do, we have great relationships with other contractors who will help us help you.
Business highlights
Services we offer
Home safety and access modifications for seniors and families with special needs. Barrier free wheelchair access. Immediate need modifications for unexpected hospital and rehabilitation releases, and age-in-place modifications for those planning to stay in their homes. We install stair lifts, custom roll-in showers (curbless), grab bars and wider doorways., injuries due to a fall, platform lifts, ramps, spinal cord injuries
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
43% | ||
25% | ||
29% | ||
4% | ||
0% |
I called the provider andt he tech returned only to tell me that the wiring in my home was derective. It cost an additional $65.00 for him to come to this conclusion even thouth he did not work the full eight hours I originally purchased. And, to make matters worse, after hte tech left my home, the breaker switch he was working on went out. I contacted an electriction who told me the original fan installation was done incorrectly and that's what caused the breakers to go out.
The first day they phoned to say traffic was bad on the interstate and they were an hour late. To be fair, Tuesday I was ill and asked them not to come. Another day I waited two hours past their scheduled arrival and called them when I hadn't heard from them. Mr. Cook told me the work I wanted shouldn't take more than 2 days but he ended up being at my house part of 4 days. His helpers did not show up except for the first day when someone painted my bathroom.
Everything had been done except the carpenter bee job when Mr. Cook told me it was impossible for him to get to the unpainted wood on the screened porch. I reminded him that job was on the detailed list I'd originally given him and how very important it was to get it done. As a solution, I suggested that he make a walk board area off the small stoop in order to accomplish that job. The next day he showed up with boards and started that job. I provided plastic drop cloths and tape to protect the expensive screens ($1700) I'd had installed last year. There is now a white blob stain on one screen which I am not happy about.
Professionalism just wasn't there and I expected more from the company. I didn't expect to have to suggest solutions for problems they encountered in order to get the work done..
Mr. Cook lacks serious attention to painting detail. I'm 69 years old and my painting days are behind me but I could have done a 100% better job painting my bathroom. There are quite a few areas in the bathroom I'll need to touch up to make it look like a professional painted it. He is a pretty good carpenter and the medicine cabinets and folding doors he installed in the bathroom look fine. He also did a good drywall job patching the hole in the wall where a heater had been removed. He's also not careful about keeping paint off where it shouldn't be.
Cleanup was sketchy unfortunately. He forgot to bring his wet vac the last day to clean the drywall dust up in the bathroom. He swiped around with a cloth and left a dropped spot of drywall mud on the floor. The two medicine cabinets were also left behind for me to dispose of.
He also charged me $130 above the estimate for the carpenter bee ordeal. It was a stressful week and I would not have the company back.
Penny Bryant
I will not use Angie's list nor will I recommend it since it is obvious that your listed providers are not prescreened.Since that is why we joined Angie's list I do not see value in your services.
Once they got started, they did get to the work and got things done. They fixed drawers, hung blinds, replaced a bad deck board, and replaced a few defective fence pickets. They also stained the replaced deck board. They tried to fix a railing and a window that would not close very well, both without much success, but neither of these were really something they could do very easily. I did not hold these items against them.
I had to go to the hardware store the day before to buy the lumber and fence pickets so as not to waste their time. While they were there working, I also had to go to the hardware store to get the replacement parts for the drawers. However, they seemed to have plenty of time to do the work within the allotted time.
With the deal from Angie's list, their rate was about $25 per hour was not too bad, but I have had others quote me $20. And they were not their for the full time I paid for. (8 hours for one, 4 hours for 2).
Overall, they did a decent job, but the rate was not a great deal, and the fact they showed up late and I had to run out to get supplies for them was frustrating.
Will Cook was prompt with the estimate and started when scheduled with all permits drawn.
A leak in the roof had caused extensive damage to the bathroom walls and paint. The house was built in the mid twenties and had hard plaster sheet rock on walls and ceiling. This was all taken down and removed from property. Quality drywall was put up and the bathroom window replaced. The window took a long time to come in because the provider had assured Will they were in stock. They weren't and needed to be ordered. The window needed to be reframed and re-cemented into the outer wall.
The floor was weak and needed to be replaced. The sub-floor was strengthened and new linoleum flooring laid down. The toilet was reseated and the tub resealed to the floor. The material surrounding the tub was also replaced.
The job was considered complete until the first rain and it again leaked into the bathroom and messed up the paint job. That's when the guttering was replaced as the possible or probable cause of the water coming in. The charge was extra but the gutter did need to be replaced. That was not the cause of the leak, as we found out the next time it rained.
Will came back with a roofing person and the leak was identified and fixed. It is possible that the vent boot wan not installed properly the first time. Will repaired the damage to the interior wall and we said we were satisfied. The original remodeling work did look somewhat better than the repair.
In defense of Landlord's Helper, the window not being in stock as promised, a death in the family, his crew having problems and other promised/scheduled work pushing h****** the time Will had to work did create a really tough working environment.
I am satisfied with the final product while at the same time wishing it could have all gone smoother. I would recommend Landlord's Helper to my friends and to other Angie's List members
"Member, I wanted to drop you a line to thank you for all of your kind words you gave us on our Angies List review. l are looking forward to the next project and appreciate your continued business! Hope all is well at the Price home and that your Holiday's were wonderful and full of joy. Claudia"
Every time Will and crew left, they made the bathroom usable until they could return. There was a minimum of inconvenience throughout the entire job, plus the conversations Will had with me and my two sons, the renters, were very helpful.
I could not be more pleased with the work. The delay in getting everything completely done were mostly beyond Landlord's Helper's control. They were extremely apologetic about the delay and stayed with us in spite of the fact it meant delaying some of the job's they had planned.
When we wrote fitness reports in the Navy, we would use terms like wonderful, excellent, super, etc. When we used the phrase "Head and Shoulders Above the Rest", it was the highest of compliments and evaluations. Landlord's Helper workers, workmanship and staff are Head and Shoulders above the rest and I would be glad to recommend them to anyone.
"Member, I can't thank you and your family enough for all of your kind words, both here on Angies list and your consideration and patience during our many trials during the job! I am vey happy to knoiw that, "at the end of the day" my team and I left you with a nice job, and a positive experience. We hope tp hear from you again should the need arise.."
Licensing
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