family owned and operated. serving the memphis and surrounding area for 26 years. All our work is warranteed and we will make it right, what ever it takes.
Business highlights
39 years of trusted experience
Services we offer
We offer a full range of auto service including computer diagnostics and AC repair.
Used Angie's List coupon for free diagnosis and 5% off service. I had overcharged the system; high side out of limits. They called me to discuss their findings and even gave me tips to use the A/C more efficiently in hot weather. Evacuated the system and recharged back to Honda specs. It works great. Good and honest people at Whitworth's; here's more proof: Years back, my friend's 2001 Ford Escape quit running. She had it towed to Whitworth Brothers. Fuel pump replaced; nice job at a fair price. This same Escape was my ride to pick up my Honda after the A/C service; 4:30PM, they close at 5:30. We jumped into the Escape and, "boom", the transmission locks up in reverse. What??? Called Whitworth's to report my dilemma. Mr. Whitworth basically said, "You can come and take the Honda after hours; pay me later." Then we discussed her Escape. I just assumed that Whitworth's wouldn't want to handle a major transmission issue (some places can't) and anticipated a tow to a transmission shop for a VERY expensive fix (transmission problems scare me; they're always expensive, right?). Mr. Whitworth said that it might not be major; they'd be willing to look at it, but could handle it either way, the option was still hers. The Escape was towed to Whitworth's. Not a major transmission fix; broken linkage replaced for a few hundred dollars, including the tow fee. Again, nice job at a fair price. I am rather reluctant to write all this for fear that Whitworth Brothers will become too popular and be "booked up" when I need them next, but I must be forthcoming here: Whitworth Brothers = nice people, doing good work.
Description of Work: Evacuated and recharged A/C system on 2009 Honda Accord V6 Coupe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138.04
Chuck C.
06/2014
5.0
auto repair
+ -1 more
The group at Whitworth were very nice and great at explaining the details. Work was perfect and reasonably price. Great location!
Description of Work: Minor fix to AC and Freon fillup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
JUDY C.
12/2013
1.0
electrician
+ -1 more
My vehicle had only the headlights and blinkers working. Took it in 2x to get it diagnosed. He kept blaming it all on the radio install which had been installed 8 yrs earlier. This was my first electrical issue ever! Something kept blowing the fuses. I never got out of the parking lot before it blew fuses again. After this second visit, I got my money back and took it to my other mechanic (who was farther away). The electrical problem was the headlight knob/switch which had to be replaced! So simple and worth the money spent to resolve the problem. My vehicle has all lights working with that simple solution! I will not go back to Whitworth's and cannot recommend then to anyone, sorry... Maybe their oil changes are ok?
Description of Work: Nothing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$100
Response from WHITWORTH BROTHERS AUTOMOTIVE
[member name removed], if the work was performed in January, why did you wait until December to complain? anyway, sorry you had to carry that for eleven months. We did promptly refund your money as is our policy and hope you have found a shop for future needs.
Robbie P.
11/2013
5.0
auto repair
+ -1 more
I've had several of my vehicles serviced there and they have always been quick, very fair, and always friendly. I always go to them because it hard to find good honest people that don't charge you an arm and a leg to service cars.
Description of Work: Great experiences, friendly, and they don't try to rip you off!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Alan H.
04/2013
5.0
auto repair
+ -1 more
They're not any cheaper than anybody else but they're extremely honest and trustworthy. They're not gonna fix something that's not broken. They stand by their work.
Description of Work: They verified something for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lea F.
03/2013
5.0
auto repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Pamela B.
11/2012
4.0
auto repair
+ -1 more
They are honest as they come! I have no hesitation recommending them to any friend or family member. The only complaint I would possibly be able to level at them, is that as a shop that doesn't specialize in any particular make, they may need additional time in troubleshooting.
Description of Work: Had two vehicles serviced there, one a Nissan Altima, the other a Volvo V70. On the Nissan, the vehicle was idling erratically. They ended up replacing a sensor that monitored the RPM of the engine. On the Volvo, the A/C wasn't working, and it ended up that the clutch on the compressor needed rebuilt.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bradley F.
08/2012
5.0
auto repair
+ -1 more
I was very pleased with the price. My fear with another shop that I had been using for about 6 years was that they would simply replace the entire AC system to the tune of about $1200-1500. After reading the reviews, I was pretty confident that Rick and crew were not going to lie to me. I explained that I beleived that the AC compressor was OK, but there was a leak in the front half of the system. They went over the system and found a leak in the 6 ft section of aluminum tubing towards the rear of the vehicle. It required removal for repair - they were able to patch the leak (it had rubbed against the transmission) with welding for $600. Very pleased. I'll be bringing the same vehicle in for a tune up and motor mount replacement (discovered by Rick and crew) next month. I feel comfortable recommending this shop based on my own experiences and the other reviews. More to follow next month after the next service event.
Description of Work: Inoperable AC - Found leak in supply line to rear AC and patched leak with aluminum weld.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
james B.
06/2012
5.0
auto repair
+ -1 more
They seemed friendly and they do a good job. Their price is pretty fair for the work that they do.
Description of Work: Whitworth Brothers Automotive repaired a voltage leak on my vehicle. Battery was running down so they found out where it was leaking and they fixed it about a week ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kay E.
10/2011
5.0
auto repair
+ -1 more
I have been taking many cars to Whitworth Brothers for the last 25 years. My cars are almost always old when I get them, & I have been there with probably just about every problem there is. My dad was going to give me his old car a while back when computerized engines were still new, & I checked with Rick first to make sure they worked on those type of engines. They are honest, & will tell you if they don't think the car is worth the work. They are a long way from my house but totally worth the drive out there to leave the car & go back to pick it up. I have for years, & will continue to recommend Whitworth to anyone who needs work done on their car, no matter what type of car it is.
Description of Work: This trip was just for some miscellaneous general maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary W.
09/2011
4.0
auto repair
+ -1 more
We were happy with the services performed.
Description of Work: They worked on our truck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
$150
Greg H.
08/2011
5.0
auto repair
+ -1 more
I've been taking my 1994 GMC Suburban to Rick Whitworth for many years. He has performed a variety of repairs ranging from head gasket repair to door hinge replacement to replacing a radiator. Many times I've brought my car in thinking the worst and left with a minor repair. One time I had a strange knocking noise develop and I drove straight over to the shop and Rick crawled under the car right in the front drive when I pulled up. He found my exhaust pipe was vibrating against the frame and quickly readjusted the support brackets. The noise stopped and Rick smiled and sent me on my way with no charge. Overall Whitworth Bros is a very honest and competent auto shop. I feel very confident in taking my car there.
Description of Work: Full range of repair services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Keith B.
03/2011
5.0
auto repair
+ -1 more
This company provides an extrememly honest and trustworthy service. If someone tells you that you need work done on your car and you doubt it, take it to Whitworth. If the work doesn't need to be done, they will tell you so. If it needs to be done, I highly recommend that you let them do it. All of the work I've ever had done her was done right the first time and my problems were solved. They tell you to bring it back if you have any problems. When they tell you what needs to be done and what the cost will be, they stick by it. This is really a great business to deal with.
Description of Work: Auto repairs on several of my own vehicles as well as those of my childern. I've been using these folks for several years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Electrical,
Computer Repair,
Auto Radiators
FAQ
WHITWORTH BROTHERS AUTOMOTIVE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
WHITWORTH BROTHERS AUTOMOTIVE accepts the following forms of payment: Check,Discover,MasterCard,Visa