ServiceMaster by Cornerstone
About us
When disaster strikes, ServiceMaster by Cornerstone disaster restoration specialists are on call 24/7/365 to help our customers get their lives back to normal after unexpected events.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Disaster Restoration, Packout & Storage Mold Remediation, Smoke Mitigation, Trauma Cleanup, Water & Fire Damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-3 of 3 reviews
Lisa H.
Aug 2017
They have been remarkable with the clean up efforts and follow up.
Liza S.
May 2017
On March 16, 2017 my kitchen caught on fire when my adjuster arrived he insisted on ServiceMaster by Cornerstone to do the work. When Matthew little came out he told us that however they found our things they would put them back in place but that did not happen. He did not like blacks either, He also told me Ms. Scott it's not like you have a 100,000 in insurance and I had 3 days to pack your stuff. Matthew and I had a conflict about things that were told to me and they sent a guy in name Miles who was just a flunky. When Miles came in he said that he would take pictures of anything that was broken and he did not. They were told not to go in certain items and still went in them anyway. This young lady came to pick out what she wanted and take it with her. They sent our clothes to Lyons Restoration to be cleaned and all it smell like is they put some kind of fabric cleaner on them that was too strong for me and made me sick. They did not clean the clothes the just sprayed them and pressed. They kept a lot of our new clothes that had the price tag on them. They destroyed a lot of our clothes, shoes and purses. The owner Mark Jowers and his son in law Tyler Pattat came out and pretended like they were going to make things right but they did not so I am going tell the others if they care about their things not to use Service Masters. Your adjuster is suppose to be working for you and your best interest but look like mine was working for Service Master
Response from ServiceMaster by Cornerstone
"When disaster strikes any person, it is an incredibly stressful time. It is an especially delicate time when you fall victim to a house fire. Emotions are almost always on high. We are saddened to hear that we fell short of Ms. Scott's expectation. However, it must be noted that statements in the original review are simply not factual. We tried to address each and every valid concern that was raised, but unfortunately our efforts were not welcome. ServiceMaster by Cornerstone is proud of our 19 year track record and we are committed to giving each and every customer we serve 100% of our dedication and service, regardless of race, creed, gender, age and/or religion. Our staff is diverse and will continually stay devoted to this duty throughout our mission. We live and work by our purpose: "Impacting the lives of others at every opportunity so we can lift people up!"
Ruthie T.
Jul 2016
They were great, they came back every day and looked after the water damage in my basement after a flood. They were very helpful and kind, and even offered to do more work than I had originally requested.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ServiceMaster by Cornerstone is currently rated 3.7 overall out of 5.
ServiceMaster by Cornerstone accepts the following forms of payment: CreditCard
Yes, ServiceMaster by Cornerstone offers free project estimates.
No, ServiceMaster by Cornerstone does not offer eco-friendly accreditations.
No, ServiceMaster by Cornerstone does not offer a senior discount.
Yes, ServiceMaster by Cornerstone offers emergency services.
No, ServiceMaster by Cornerstone does not offer warranties.