Floorworks
About us
Sales & installation service for hardwood, carpet, ceramic tile, vinyl, & laminate.
Business highlights
Emergency services offered
24 years of experience
Services we offer
& laminate., Sales & installation service for hardwood, carpet, ceramic tile, vinyl
Amenities
Emergency Services
Yes
Reviews
4.716 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% |
Showing 1-16 of 16 reviews
Stacy H.
Feb 2015
They were great workers. I really liked that they where there when they were scheduled. They kept the 5 bedrooms and the play room just like they found them.
Margaret T.
Jan 2015
I was dissatisfied with the service, I ran into issues less than four days after installation. We called them and they refused to take any responsibility and wanted to charge to fix the problems. The carpet needed to be re-stretched a month later.
They don't make any effort to make customers happy I would not recommend them.
They don't make any effort to make customers happy I would not recommend them.
Response from Floorworks
"Job was installed May 2011, not January 2014. Laminate was damaged from excessive water at the dog's water bowl. Floor works offered to repair for a minimum service fee. Customer refused. Carpet was wrinkled due to someone pulling up carpet and running a cable underneath. Floor works restretched/retacked the carpet at no charge. This particular review is not valid."
Clif M.
Sep 2014
unknown
Kathy L.
Nov 2013
The installation couldn't have gone better. Paul and Matthew showed up on time the first day and did a great job of laying the wood. They were efficient, quiet and cleaned up beautifully. The next day, Paul and Chris installed the carpet. Again, they were on time and very organized. There was a lot of furniture to move and they did it without a problem. When they left, the rooms were back in order and the old carpet was rolled and taken away. We could not have had a more pleasant experience and we would certainly recommend Mark and his crew without reservation.
Shannon S.
Sep 2013
We wanted to install new floors in our home. Mark Sanders of "Floorworks" was very helpful in discussing our options. From the start he was readily available to answer questions. Once our choice was made the installation was scheduled. The crew of "Sanders Pro Flooring" was exceptional. They paid attention to every detail, worked steady each day always having such a polite attitude, continuously checking to make sure we were happy. Mark also checked in on the progress. The installation crew was on time and always cleaned up every day before leaving. They carried themselves professionally. We chose a 12mm hand-scraped laminate from "Bella Cera" for the Master bedroom, hallway, living room, dining room, kitchen and pantry including closets. They also included new quarter round on the base boards throughout the house. They moved the furniture as needed to work and paid attention not to scratch the new floor. They put back everything where it needed to go as well as hooking the washer and dryer back up for me. It looks so high end! We are getting compliments from everyone. I would highly recommend this company as they were decent in pricing, professional, and did a fantastic job with installation. I am very picky and want perfection and I have to say...they gave me just that!
Sharon O.
Aug 2013
He was very good. We could not find rugs we liked, he made some rugs for us. The only thing I did not like was they bound the carpet on the stairs. The binding job was very good though. They did an excellent job overall. The owner is a very nice guy to work with and he is very professional. We would use them again in the future. I would highly recommend them to anyone.
Elizabeth M.
Jul 2013
They did a great job and I have recommended them to several people. The work went great, I didn't have any problems. It was fast, they did what they said they would do and got out of my way as fast as they could do. It was done well and quickly.
Shannon S.
Jun 2013
The guys from Floorworks were excellent. They are very hardworking. They didn't take a lot of time. They moved everything and got everything back to the way it was. Time work in the house is very good. They only took about 4 hours to finish the job. They are a very small company but they are very good and very professional. They care about what they're doing.
Deryl B.
Mar 2012
They came right when they said they would, and did a beautiful job.
Judith C.
Aug 2011
I worked with Brian at the store, he did a good job helping me figure out what the heck I wanted for hardwood and tile, so many choices. I chose tile and hardwood that was on sale that month, yay for me! Brian came out to the house quickly for the estimate, and It was no trouble getting onto the job schedule. They could have started a week later, but I was having all my trim painted as well, so the floor guys didn't start until a few weeks later. There was one glitch when I saw that they were about to lay the wrong sized tile, but that was a miscommunication between Brian and me. When we had reviewed the order together, we hadn't confirmed tile size, but after the error was caught, the correct tile was sent out the next day. I've gone through several remodeling jobs before, I consider myself obsessive about dust containment, but I underestimated how much dust there'd be from pulling up the carpet and cutting the doorjambs to fit the hardwood. I had already removed everything I could carry out of the rooms but left the bigger furniture pieces for them to move back and forth as they laid the hardwood. I should have covered that furniture, there was dust in every crevice! So be forewarned, if dust makes you crazy. The stair treads came out beautifully after all the delays, matching great with the hickory flooring. The guys were on time every day, worked a full day, and they were polite and cleaned up after themselves every day.
Tammy M.
Aug 2011
We called for an estimate and Mark was very quick in responding and came out to look at what we needed done. He gave us an estimate in a couple of days. After getting a few other estimates we decided to go with Floorworks. We ended up changing what we initially wanted and went with the laminate and ceramic flooring instead of all ceramic. Mark was very helpful and patient when it came down to us making our final selections. The installation was scheduled promptly and done on schedule. The installers were very polite, professional and did an outstanding job. We had some detailed tilework done in our foyer and it came out beautiful. I would highly recommend Floorworks and will use them again in the future.
Rose S.
Mar 2011
Very good.
George B.
Dec 2010
The project came out perfectly, on time and on budget. I had shopped several dealers and carpenters. Wanted new floor installed to fit very closely around a brick fireplace w/o using trim, and to butt up against Mexican tile and a distressed brick flooring without using a threshold. Very exacting work. Came out beautifully.
Barbara M.
Jul 2010
The estimate was quick, arrival right on schedule, polite, efficient. Came back to put on some shoe molding that was missed. Easy to talk to, very professional.
Jill P.
Sep 2007
Michael Anderson visited the home and gave me quotes. He was super nice, very professional, gave me the good and bad points to putting in carpet versus hardwood upstairs (future job) and advised on carpet for our master bedroom. After visiting the showroom, we arranged an installation date. The guys (3) came in on time, 2 were very surly, the other was pleasant. They moved all the furniture, fitted the carpet, moved all the big furniture back in place and vacuumed the carpet
JON R.
Apr 2007
We were very happy with the work this company did. When we built our new house, we had them lay some carpet for several other rooms in the house and they did a great job, so we used them again for this project. They did a great job installing the carpet and they made sure all the seams matched up.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Floorworks is currently rated 4.7 overall out of 5.
No, Floorworks does not offer free project estimates.
No, Floorworks does not offer eco-friendly accreditations.
No, Floorworks does not offer a senior discount.
Yes, Floorworks offers emergency services.
No, Floorworks does not offer warranties.