Block Automotive

I am a regular customer at Block Automotive since about 2002. A very professional, friendly and trustworthy place for automotive repair. My last visit was to fix the air conditioner in my 2010 Nissan Murano.

I can't overstate the excellence of Block Automotive. Mark Block is without a doubt the most honest and competent auto repair shop owner I've ever worked with. Local dealers subcontract work to Block when their demand is over capacity, or the job is too difficult for them to handle. Mark has frequently talked me out of spending money; his shop rates for the work he performs are reasonable. If a dealer wants to stick it to you for an expensive repair, I recommend obtaining a second opinion from Block Automotive. When I've been out of town travelling, someone from Block has driven my wife back home while the work was being performed. I suppose they stand behind their work, but we've never had to take a car back - they've always fixed our problems correctly the first time. Incredible!

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We are pleased with him. It was fair. He gives me fair estimates. He tells me when he could do whatever needs to be done. He is very honest with us and everybody trusts him. He is a very fair and friendly person who gets the job done. He won’t tell me that I need something if I don’t need it. Nobody I know has ever complained about the prices. If anything got missed, he will take care of it. If he says he is going to have it done by a certain time of a day, he is done by that time of day. He is very professional with everybody.

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I had my car towed to Block Automotive due to some issues with a busted brake line. Mark squeezed my vehicle in to be able to get all of the repairs done in that one day. He advised me to replace my other hose (that was about to bust, as well), preventing another episode like the one I experienced with this busted hose. Mark secured my trust immediately. Great, efficient work!

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Good. Some stuff not complete on first visit

Block Automotive was thorough and responsive with me, and was very reasonable in price. I've used them for service for ten years and have always gotten top notch service at reasonable prices. Mark Block is extremely ethical, and I recommend him to friends and family without question. It's rare to find this combination of ethics and experience in the auto repair business. Highly recommended.

Great. I have used them many times before. They are honest and don't try to sell you services that you don't need.

I was told that his work is guaranteed for 12 months, that's all I needed to hear. No fly by night outfit. Very professional and very nice to deal with.

Prompt service. Good follow up. Have worked with this shop several times over the past years. Won't mince words, but won't sell you what you don't need. Now my exclusve go to shop for auto repair.

We had a great experience with Block Automotive and will be going back in the future.

Rear window had broken in our 2004 Acura. We were having other household AC issues and could not make time to get the car to Mark at Block Automotive until after lunch on Friday. He was able to order the parts and have us fixed and ready to go by 6p the same day. I had to wait a bit while I was there. While I was waiting, I saw how Mark treats his other customers. He was always very up front with them and seemed to have their best interests in mind. I'll be back for future repairs.r

They were friendly, honest, and fair. Their quote was pretty much in line with what I expected. I didn't have to wait long to be accommodated.

They had done some work for us before on my brothers handicapped van, and they did a really good job on his van. I used Angie's list and shopped around a bit and they had the best price, and we had used them before so that is why we went with them. . An old friend of ours recommended them. Overall I would give them an A. I would use them again in the future.

The work has been holding up great and I haven't had any reasons to go back so far. They were professional, knowledgeable, and pretty easy to work with. There were some delays in getting it finished but the delays were because of issues that would come up while they were testing it to make sure that it was working properly. It was a bit frustrating because I had to go for about two weeks without that car but it seemed like that they really wanted to work out any kinks and make sure that it was working like it was supposed to. I appreciated that.

I have been a customer of Block Automotive for approximately 3 years. I have always received reliable repairs at a fair price. My latest visit was for a head gasket repair due to an overheating situation. Block Automotive made the needed repairs and went the extra mile to make improvements to minimize the chance for a repeat repair. I have found Mark Block to be an honest business owner who does what he says. I have taken my vehicle to their shop after receiving a price from one of the major tire chain's repair shop and the work that was required was found to be minimal compared to what the other retailer had stated was needed. Block Automotive's pricing is reasonable especially considering that they only repair what is needed. I have recommended family members to Block Automotive which is the highest praise that I can give.

Block Automotive did a very good job replacing the engine in the vehicle. We have had no mechanical problems since the work was done. There were a couple of minor cosmetic problems with other repairs in the interior that they are willing to correct, but we have not yet had the opportunity to take the car back in. The repair took a few days longer than originally planned.

This was our first experience with Block Automotive. Based on this experience, I believe Block Automotive strives to and largely succeeds in doing quality work. I am confident that they will stand behind their 1 year guarantee on all work performed. I would definitely recommend them and will go back when I need any other work done.

They are genuine, honest, good people. I have been going to them for four years. I haven't had any issues with them, and I haven't had to take vehicles back after getting them fixed.

Our brakes were in bad shape, so we took them in to Blocks to be replaced. We've used this facility for six years and find them honest and reliable. We always recommend them to friends, especially for foreign cars.

This is one of the older cars I have in storage and it has sat for many, many years. Block Automotive finally got it running after some minor repairs they had to do, and it is in great shape. The brake job was the biggest thing they had to do to get it running. They are very courteous, and they have very comparable rates as well. The service is great. I would hire them again because they did such a great job on this older model car, I am sure they would do the same on a newer one as well.