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Aliant Home Repair

About us

If you live in Cordova, TN, and need handyman services, get in touch with the professional team at Aliant Home Repair. Our services are highly affordable, and you'll receive an honest, up-front estimate. We strive to keep our work area neat, and we'll clean up the premises before we leave. High-quality work, great materials, and prompt project completion await you when you choose our team to update your property. Our locally owned and operated company has technicians who are available seven days a week. We always pay attention to the details of the project and your budget, so you won't be surprised by anything.

Business highlights

Emergency services offered
11 years of experience

Services we offer

Handymen, deck maintenance, doors, drywall, minor plumbing & electrical, painting, windows, woodworking

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
11%
3
11%
2
11%
1
11%
Showing 1-25 of 28 reviews
Camilla J.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Aliant Home Repair
"Thank you, Mrs. [Member Name Removed]"

Jennifer M.
May 2015
2.0
$1,000
It came up horribly. They did not finish the job. It ended up being a bad purchase. They gave me impression that they were familiar with this type of job. The problem was when they came in, when I called them and I explained what I wanted them to do. They said, ‘yes’. That they do know. They started carrying the drywall. They did it well, there was a progress. I was comfortable with leaving them. But when I came back there was a huge area that they won’t be able to prime it for paint. They were very communicative, once that happened. I’m hoping that they were about to finish because the wallpaper took so long. It took them a lot longer.
Response from Aliant Home Repair
"[Removed Member Name], If the deal you paid for through Angie's was so horrible why would you have the same crew came back twice after that and pay them? All of our conversations indicated you were more than satisfied with their work. The initial deal provided you within insight on the quality of work they did. You contracted with them to return and do more work for you which involved the same type of work the deal was for. As I said on the phone, Aliant did the work under the Angie's list deal, you were so satisfied you hired the guys to come back, not once, but twice to do other related work for you."

Barbara B.
Feb 2015
1.0
$2,000
.
DO NOT GIVE THESE GUYS ANY MONEY. IN ADVANCE FOR ANY REASON.  NO MONEY AT ALL TIL EACH INDIVIDUAL JOB IS FINISHED.
BUY YOUR OWN MATERIALS SO YOU WILL HAVE RECEIPTS.
COMPANY IS OWNED BY MOM AND NO ONE HAS CONTRACTORS LICENSE.  SHE IS NOT ON JOB AND REALLY HAS NO IDEA WHATS GOING ON.
POOR COMMUNICATION OR NO COMMUNICATION.
TOO MANY NO SHOWS WITH NO CALLS.
TOO MANY COURT DATES FOR WORKERS CAUSING WORK STOPPAGE
TOO MUCH DOUBLE TIMING ON HOURLY CHARGES WITH BOTH GOING TO DO ONE ERRAND THAT CAN BE DONE BY ONE PERSON..
THEY DO WORK WITHOUT ASKING THE WAY YOU WANT IT DONE.  THEN THEY WANT TO CHARGE FOR UNDOING THE WORK. AND THEN  AGAIN FOR DOING IT THE RIGHT WAY TO YOUR SPECIFICATIONS
AGAIN NEVER GIVE THEM CHECK OR CASH IN ADVANCE FOR ANY REASON.  YOU MAY NOT GET IT BACK,  I DIDNT!!!!!
Response from Aliant Home Repair
"It amazes me how everything was fine until you decided you would have the guys do work that was not brought to my attention and then got upset when you were billed for this. I am not going to discuss this in this forum. You are the one who kept changing your mind and deciding that you did not want things the way they were to be done as agreed in the contract. As far as money owed to you, you have outstanding invoices that you have refused to pay."

Deborah G.
Jan 2015
5.0
Yes, I recommend this pro
$600
unknown
Response from Aliant Home Repair
"Thank you [removed name] and thanks for the referrals!!"

Karen S.
Jan 2015
5.0
Yes, I recommend this pro
$500
Tre and Mo did such a good job that I'm using them on a much bigger job (scrapping ceilings and repainting the interior of my house). I'm very pleased with their work, responsiveness, and cost. I will continue to use them and recommend them to my friends.
Response from Aliant Home Repair
"Thank you [Member Name]. The guys appreciate you also!"

David M.
Dec 2014
5.0
Yes, I recommend this pro
$350

Used an Angie's List offer of 2 rooms for $250 and also noticed that they do other work so we had a leaking toilet repaired.

They came promptly and did a nice job.


Response from Aliant Home Repair
"Thank you for your feedback."

Nancy D.
Dec 2014
3.0
$199
Did a good job on what got done.  We thought they would be abl to do much more.  I was told to buy supplies for other projects that they never even got near to doing.  I was told that they would stop back to do a small job outside.  I left the supplies out but they never returned.  I contacted them and they said they  would return but never did.  
Response from Aliant Home Repair
"Thank you for your feedback. We normally get lists from the customer of what they want done. Often times, it would take a lot longer then the deal hours. The tile that is outside can not be done until the weather is warmer and it is not so damp. You had been told this a few times [members name]. Tre said that he would be back to do it when the weather allowed. This is also outside of the deal hours."

Heather M.
Dec 2014
4.0
Yes, I recommend this pro
$200
unknown
Response from Aliant Home Repair
"Thank you for your feedback."

Robert T.
Dec 2014
4.0
$119
.
Response from Aliant Home Repair
"Thank you for your feedback."

Stacey H.
Dec 2014
3.0
unknown
Response from Aliant Home Repair
"Thank you for your feedback."

Martha C.
Nov 2014
1.0
$249
After taking a day off work to be here for the provider, they called me the morning of the job and told me that the painter had quit.  I would not recommend them to anyone.
Response from Aliant Home Repair
"Ms. [member name removed], There is absolutely nothing I can say about this review. All that you said is correct and I am just as upset as you are. I can not even being to apologize about their behavior. They are grown and made a decision and I had to deal with it. Unfortunately that also put you in a bad situation after all of the scheduling and planning we did to get this work done for you. Donna 901-310-9140"

Gayle C.
Nov 2014
5.0
Yes, I recommend this pro
$300
I can't believe I called this company before noon and they had picked up the lights and were at my house that very afternoon!  Same Day Service!  They were prompt, professional, kind and efficient in their work and cleanliness.  We were very happy with the service that day, and company overall.  Thank You!  My outdoor lights are the prettiest in the neighborhood, at least until they get dirty this winter.  : )
Response from Aliant Home Repair
"Thank you [Member Name], I am glad you are happy with the lights. I am also happy that you recognize the quality that we attempt to provide to all of our customers. Many times repairs are not as simple as removing old and installing new and your patience and understanding are appreciated. If you have need for us in the future do not hesitate to call us. Thank you, Donna 901-310-9140"

Willie J.
Nov 2014
1.0
$146
The original fan was shorted-out. When they replaced the new fan they did not repair the short. I ended up having to hire an electrician to repair the issue.
Response from Aliant Home Repair
"Mr. (member name removed), You phoned in that you had a problem with a ceiling fan that you believe you had shorted out when you attempted to add some bulbs for lighting for a meeting you were having that afternoon. You also said you needed it fixed before that meeting. When the guys got there and saw that you had bent the fan blade which you apparently hit with the ladder (which the electrician had to tell me) they thought replacing the fan would solve that issue. We are not electricians and you were told that up front. A fan that was the same make and model as the one you had up was installed and did not work. Tre told you there must be a short as he originally thought the bent blade could be causing the issue. The electrician you hired informed me the guys should have replaced the extension pole or down rod as he kept calling it but that they did not cause the short. The rod apparently was the wrong one to begin with since the fans were the same make,model and size. You paid for them replacing the fan and the purchase of a new fan; which you agreed to, not for fixing the short. Donna 901-310-9140"

Catherine K.
Oct 2014
5.0
Yes, I recommend this pro
$80
Excellent. Tre explained everything before they started. they worked very efficiently and when completed he went back over all the tasks they completed. It was all completed within the timeframe even with a few problems with the drains. They were very neat and cleaned up as they went. Both workers were very polite and pleasant as well as showing they were skilled at their jobs in the efficient manner they worked.
Response from Aliant Home Repair
"Thank you [member name removed] for letting Aliant meet your needs. I am happy that you are satisfied with the quality of the work and the guys met all of your expectations. Please keep us in mind if you have any future repairs that need done. Also, this time of the year we are helping folks get ready for the cold weather. If you need to have your home weatherproofed or gutters cleaned or tree branches trimmed back, give us a call! Donna 901-310-9140"

Tammy T.
Oct 2014
2.0
$199
Originally, I spoke with Donna and her repairman about the services that I needed as I also explained to them that I lived in Texas and that my sister would be my direct in person contact. I emailed her my identification and a sworn statement that I held the deed. Donna/Tre authorized me to purchase her Handyman for a Day Deal before even doing an estimate .  The repairman came out to give the estimate and said he could do everything but fix the refrigerator issue. I then purchase the handyman deal only after the handyman said that he could do all of the services I needed which included the HVAC repair...Let me also state that I had already purchased a previous 4hr handyman package with Angie's List guidance that was $100 less In which they informed me that they could not do HVAC repair but could perform the other repairs So the purchase of the Aliant package was an upgrade to 8hrs.. I purchased the package only after Angie's List recommendation to call and confirm that they can actually repair furnaces with this package and only after Tre confirmed that he could it was then I upgraded my package. If he would have said no to the furnace it would have been no reason to upgrade my handyman package. It was only after I purchased the package and after the initial estimate that he said that he couldn't fix the furnace or any of the repairs that I needed for that matter.The only thing he said that he could do after he had me purchase all of the requested parts was to fix the internal parts of my toilet. Not the heat, not the wall, and not the washer that he supposedly came out an diagnosed. Isn't that the whole purpose of an estimate? I then requested that I be refunded based on a false estimate.



Donna at Aliant said that if I wanted a refund to take it up with Angie's List. The only thing that she would do to appease me given they couldn't do what they originally said they would, is that she would have an HVAC tech come out to help me with my furnace issue. She did say she couldn't confirm the provider would perform the necessary work within the service call, but she couldn't guarantee that he could tell me whats wrong with it an give me an estimated cost. But I guess when she described the issue to the HVAC tech, he thought he could fix it in a short amount of time. When he came out he said he took one look and saw that it was a single wall vent that he could not give me a diagnosis because it would be a liability . He said before he could give me a diagnosis I would first need to have a double wall vent installed in which he would do for $300. However he said that it would only make the furnace more safe.. I asked for an estimate and he said he would just do the work and then I can pay him directly. 


I feel like Donna/Tre allowed me to purchase a Deal under the false pretenses that her repairman said he could do all the work I needed and then they backed out and tried to remedy with a free service call for a technician who wouldn't even touch my furnace. Not only that both Donna and Tre seem to have amnesia when it came to the estimate and the repairs that I specifically asked them could they do. It's probably because they refused to give me a written estimate when I kept asking for one! I was schedule to go to Memphis and tried to get an estimate in person but the HVAC guy said there was no paper work needed. The funny thing after all of this they had the audacity to threaten me via my sister if I didn't remove the post by tomorrow.

Anh V.
Oct 2014
3.0
$200
It started off okay and Tre and Morgan got right to work, each working in a separate bathroom. Tre broke the flange due to a rusty bolt. I wish he had seen the bottle of Liquid Wrench I had in the supply box I had out for them, or that he had his own, being handyman. But hey, it happens. He spent 45 mins going to Lowes to buy a new one. It cost around $30, he asked for 20 reimbursement. After Morgan replaced the toilet in the master bedroom, he proceeded to the 3rd bathroom. I stopped him and asked if he was finish with the first replacement and he said he still had to caulk and install the bolt caps. Tre returned and finished his replacement.
I checked in on Morgan and had to specifically ask that the toilet be bagged before being carried outside. The other two toilets were not bagged and they dripped on the carpeting when carried out. Once they finished installing the toilets and carried them out, things went downhill.
 
They packed up their truck and were preparing to leave, but it had been only 3 hours since they arrived. The purchase was for four hours, but Tre argued that they had finish "the list" of things they came to do. I'm guessing because I wanted them to start off replacing the toilet and fixing the light that there was all there was to do even though I had given Donna a to do list that included 4 other things.
That was when I mentioned that the bolt caps weren't on the toilets and that he hadn't actually finished and he got p***** off. Told me that everything was loaded and that if he had to unload the truck, it was $65 an hour. I had to point out that this was the main focus of the visit and he needs to finish it. I do not know why they left all the caps off, they came with the toilets. Tre told me he didn't notice the caps until he had already loaded everything. They came in the box that he had to unpack the toilet tank when he did the replacement.
So they spent the next hour putting in the caps. Tre spent most of that hour being angry as he worked. I sat in the next room and frequently heard "this is stupid," though he did interspersed a "this guy is dumb" in between. Really? You left out the bolt caps because you didn't notice them, tried to leave an hour early, and then get p***** when I wanted you to install them? I've never had someone I'm paying to do something tell me it was stupid and that I'm dumb.
After the caps were installed, Morgan asked if there was anything else. Yes there were other things, but we just about hit the 4 hour mark and I wasn't going to ask someone who's unreasonably p***** off at me to do a good job. Especially after he was finished with installing the caps in the master bedroom and I went in to find the toilet rocking back and forth and had to bring his attention back to it.
To their credit, I do appreciate them taking away the old toilets. Also, I have not had any issues with the new toilets though I am not optimistic that wooden shims (possible rotting) were used and not plastic.
Response from Aliant Home Repair
"Thank you Mr. [member name removed]. I am not sure what the "attitude" was about but will speak to him. Yes, you gave me a list but we get a lot of people who give us lists and we work through them as we can. It normally goes over the deal hour limit which is why I specifically make people aware of our hourly rate. Donna 901-310-9140"

Jennifer S.
Oct 2014
5.0
Yes, I recommend this pro
$199
They did a great job. Installed 3 exterior lights, 1 foyer light, 1 ceiling fan,1 interior chandelier and 2 sets of blinds. We will use them again when we have other projects to wrap up.
Response from Aliant Home Repair
"Thank you [removed member name] and we look forward to providng quality service again when you need it! Donna 901-310-9140"

Lane D.
Oct 2014
2.0
$199
I was not pleased. They came 20 minutes late and worked very slowly. They thought I had a problem with lead-based paint so they verified that I did not. I was not sure if they were working during that time or not. That should have been taken care of before, but it wasn't so in my opinion they used my four hours of work time to wait on the results of that, which turned out to only be a letter of authorization from me stating that I knew I had no-lead based paint. Then, their work was not at all good. There were supposed to prime some windows with some primer. In the window panes they got 2 inches of paint all over the glass. They did not scrape it off; they left it that way. I was so disappointed. Then they started packing up really early. When I asked whey they were leaving then they said their cleanup time counted in the four hours of work time and I thought it should not count on my time. It was a very small job and they got very little done. I was about ready to hire them, if they were any good, to paint the rest of my house, and they could not even get two or three windows right. I was very specific about being neat. I got everything out of the way, cut down trees and bushes so there was not one single obstacle so it was really prepped well for them.  I even pressure washed it myself and then they pressure washed it again, which I thought was unnecessary, but I don't use that as part of my complaint. I thought they should have consulted me with what they were doing and they kind of left a mess. They poured their scrapings into an empty garbage can, not into a plastic bag or anything. So I thought they were a disappointment. They were just kids and were not adults who were experienced. I purchased an Angie's List Big Deal for this service. I booked them for four hours for two workers for handyman work. The price they gave for 8 hours was reasonable but I did not get 8 hours worth of work out of them. I bet I did not get 6 hours.  They did not explain why they were late and they did not stay over. They also did not clean the work site when they said they were done.
Response from Aliant Home Repair
"[member name removed], It is difficult to respond to a review that contains no information. Other than the documentation for the lead based paint, I was unaware there were any issues. Donna 901-310-9140"

Burnette A.
Oct 2014
5.0
Yes, I recommend this pro
$199
It worked out very well. It was 2 young men and both were extremely fast and good. They did everything I wanted them to them. They did a fine job. They were very clean and polite. They stayed right with it and didn't fool around and take a whole bunch of breaks. It was an Angie's List Big Deal that I purchased. It was for 8 hours worth of work and I didn't pay any additional. They came right when I wanted because I was expecting some company so they were very accommodating.
Response from Aliant Home Repair
"Thank you. We look forward to doing whatever you need done in the future. Donna 901-310-9140"

Roger M.
Oct 2014
5.0
Yes, I recommend this pro
$199
It turned out fine.  The additional was just for some material that I purchased for the tank.  He has done the job to my satisfaction.  We had some bad weather so they had to re-schedule some time.  The person in charge of the re-scheduling was very diligent in calling and communicating which is good.  We got re-scheduled through her and it was a good process.    

They did everything they were supposed to do and I am satisfied with it.  Everything was satisfactory and I have no complaints.  

What they did was something simple and straight forward.  There will no reason for me not to use them again.  So, I guess it will depend on the job if I need an expert or just a handyman thing.    
Response from Aliant Home Repair
"Hi [member name removed], Thanks for choosing Aliant. We do a lot more work than what we can do on a deal! The deals are for the minor things any household would need to have taken care of. Deck washing and building a fence are not minor repairs. Replacing fence pickets and caulking windows or preparing a property for the cold weather would fall under the categories of the deals. I hope you will call us with any repair work you may have in the future. As I said, we handle a lot more than we can do through an Angie's deal! Donna 901-310-9140"

Nancy B.
Sep 2014
5.0
Yes, I recommend this pro
$700
I am very pleased with what was done, and would highly recommend Aliance Company. You are very wise to have aquired Trey Turner. I have already told some others about Angie's List and the work that he did here.

Below on this form, it asked if I would like to share this review with my neighbors. I really prefer not to do that, because I am very busy and involved, and would not want to share with neighbors. I really don't know them that much, but will be telling my friends and family. Thank you for your quick response to my inquiry.
Response from Aliant Home Repair
"Thank you [Member Name] for allowing Aliant to work for you. We were amazed at the amount of damage that was done due to the leaking pipe but are very glad you are happy with the end result. Both Tre and Morgan were honored to have worked for you and while we hope to see you in the future, we hope it is under more pleasant circumstances for you! Thank you also for informing people about how we work and that the customer is our number one priority! Donna 901-310-9140"

Thomas W.
Sep 2014
4.0
Yes, I recommend this pro
unknown
Response from Aliant Home Repair
"Thank you, [Member Name]. I am glad the sensors did not need to be readjusted and happy that you are satisfied with the work Aliant did for you. Please remember us if you have any future repairs you want done. Thank you, Donna 901-310-9140"

Jean G.
Sep 2014
5.0
Yes, I recommend this pro
unknown
Response from Aliant Home Repair
"Thank you [Member Name] for your review. I have been trying to phone you to thank you for the tomatoes! They were delicious and also to check on the work performed. I am happy you are satisfied and we look forward to serving you again should the need arise. Donna 901-310-9140"

Susan D.
Aug 2014
5.0
Yes, I recommend this pro
$199
This was an Angie's List Big Deal, in which we paid a special price for 8 hours of handyman service. (Or 4 hours with two men; the same thing.)
      First of all, the lady manning the telephone/appointments for this new company was very courteous and professional - always a good sign.
       The two men were a little late arriving, but she called ahead to let us know.
       We felt that they accomplished all the above tasks in a thorough manner and the work seems to have been well-done. They acted like they wanted to do things to our satisfaction and were nice about doing a few little adjustments to the work that we requested, such as making extra-secure the tension shower rod.
        Somewhat to our surprise, they offered a one-year written guarantee on (I believe) the labor. That seems generous, considering the fact that this was a special deal, much discounted from their usual hourly rate.
       We liked their work well enough that we asked for a quote on future work. The quote seemed quite reasonable.
       Overall a very good experience.
Response from Aliant Home Repair
"Thank you [Member Name Removed] for your kind words. Quality of workmanship has always been something we strive for. While the words may bring you to our company, we hope the quality of service and work will bring you back! We look forward to serving you again. Donna 901-310-9140"

Ken S.
Aug 2014
5.0
Yes, I recommend this pro
$200
The job was completed in a timely and very professional manner.   Arrived on time and were very courteous and professional. They knew their business. I would recommend them to anyone for their services. in fact, I have already scheduled them to come back again for another several projects.































































Response from Aliant Home Repair
"Thank you [member name removed] for your kind words. We were happy to meet the needs and look forward to our continued relationship. From the crew of Aliant A huge thanks!!! Donna 901-310-9140"
Showing 1-25 of 28

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aliant Home Repair is currently rated 3.9 overall out of 5.

Aliant Home Repair accepts the following forms of payment: CreditCard

No, Aliant Home Repair does not offer free project estimates.

No, Aliant Home Repair does not offer eco-friendly accreditations.

No, Aliant Home Repair does not offer a senior discount.

Yes, Aliant Home Repair offers emergency services.

No, Aliant Home Repair does not offer warranties.