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Roto-Rooter

Founded 2010 • With Angi since April 2012

4.5

(14) Verified Reviews

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Business Details

Phone Number

Address

106 E 18th St

Columbia, TN 38401

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Description

We are a family owned & operated business. We are available for emergency service anytime. We are known as Carter's Plumbing Service. Addional DBA - Roto Rooter Plumbing & Drain.

Verified Reviews

A few reviews for this pro...
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Al S.
1.0
02/15/2022
Not well. Charged $1500 for a $200 pump and 4 hours labor.
Description of Work
Install pressure pump
Category
plumbing
Mary Lynne M.
5.0
06/02/2018
They were able to fix it in a very short time, and they actually have the parts ready at the time of the service; they have a very reasonable service pricing; other provider doesn't have the idea where to get the broken part but Roto Rooter had it ready at the time of the job.
Description of Work
They replaced a part on an antique pedestal tub
Category
plumbing
Wendie B.
5.0
07/12/2017
Colt was great! He was punctual and very helpful! He came initially for one thing (one leaking pipe), but at the last minute helped me with other plumbing needs (pipe removal and another leaking pipe). He ended up having to redo the initial leaking pipe due to the pipe removal I had asked of him and did it promptly. Colt also answered questions that another plumber mislead us. Very happy I chose Roto-Rooter!
Description of Work
Pipe removal and fix leaking pipes in basement.
Category
plumbing
Patrick S.
4.0
05/10/2016
I used Roto-Rooter. They were here 2 years ago, May 10, 2014. Everything was fine with the drain cleaning but the camera part was hard to schedule. They could have a little better communication.
Description of Work
They fixed backup and drainage in our garage.
Category
plumbing, drain cleaning
Graziella L.
5.0
04/14/2016
unknown
Description of Work
.
Category
drain cleaning
Julie S.
5.0
02/14/2016
On the morning before our family's belated Thanksgiving get-together - on a Sunday - my toilet completely stopped flushing, after I'd let it limp along for several weeks. When I called Roto Rooter (after striking out with a couple of other plumbing companies), the man who answered very politely and apologetically told me they were booked up for the day. A few minutes later, he called me back and said they'd had a cancellation and someone could come out right away, and he told me that they do not charge extra for weekends. I was so relieved! The gentleman who arrived was very polite and efficient. When he finished the work, cleaned up his mess, and gave me the invoice, I was surprised to see that it was as high as it was, and that the toilet had been "rebuilt." I should have told him that I wanted to know what needed to be done, and the price, before he actually did the work - and perhaps he should have told me without being asked to (hence the "B" for Professionalism) - but the truth is, the outcome would've been the same. I had to have a working toilet, and the price was not exorbitant. Under the circumstances, someone could've really taken advantage of me, and I don't think that happened here. I expect to use Roto Rooter again in the future.
Description of Work
According to the invoice, he "rebuilt" a toilet. Not sure what that entailed.
Category
drain cleaning
Melanie H.
5.0
09/10/2015
They were great! Professionalism is the key to any business and their employees have it! We want to say thanks to Deanna who answered the phone and was very courteous and gracious with our situation. She handled it beautifully. And Gary, is awesome and very good at his job. We really appreciated the urgency of our call and the speedy service they provided. We will tell all our friends and family if there's ever a problem, call them! Thanks! George Wooding 7981 Pinewood Rd. Nunnelly, TN 37137
Description of Work
Cleaned out toilets from backup, emptied septic tank and put on release valve for future back up.
Category
plumbing, drain cleaning
Melanie H.
4.0
06/22/2015
unknown
Description of Work
they had to come back twice to do the same thing. Then 4 days later our house blew up from what some says could have been methane gas build-up.
Category
plumbing, drain cleaning
Tiffini H.
5.0
03/11/2015
unknown
Description of Work
Exterior faucets had failed due to freezing weather and were leaking
Category
plumbing, drain cleaning
Amye H.
5.0
01/27/2015
Technician was punctual, professional, gave us a fast accurate quote and went above and beyond the call of duty by explaining exactly what we would need to do to prevent future occurrences. He even helped us start our propane stove and then made certain that we knew how to use it (safely) before he left the premises. Told us to call him directly if we encountered any problems with the work that he performed or if we had any questions at all. Highly recommend and will definitely use again.
Description of Work
Replaced busted water lines and restored water service.
Category
plumbing, drain cleaning
Cheryl W.
5.0
12/18/2014
unknown
Description of Work
Needed backflow repair done with new pipe. Job was done well but price was more than I expected for 2 hours of work.
Category
plumbing, drain cleaning
Nickie H V.
4.0
10/23/2014
Did an acceptable job. Cost seemed high.
Description of Work
Located lean in main water line and repaired
Category
drain cleaning
James M.
5.0
05/08/2012
Brian, installed a new Hot Water Heater for me in a rental property. He did it fast and in a professional manner. Hauled away the old and cleaned up after job. Great Experience. I highly recommend Brian for all your plumbing needs.
Description of Work
Replaced old Hot Water Heater for a new one. Great JOB.
Category
plumbing, water heater repair
James M.
5.0
05/08/2012
Quick response, fast repair- Highly recommend Brian for all plumbing jobs. He has done multiple jobs for me and I never have to worry about the job because he does it right the first time.
Description of Work
Replaced heating element in hot water heater.
Category
plumbing, water heater repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Plumbing
    Drain Cleaning
    Water Heaters
    Sewer Cleaning
    Drain Pipe Installation
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Plumbing, drain cleaning, installation of fixtures, water heaters - gas, electric and tankless, septic cleaning, inspections, high pressure water jetting, grease trap cleaning & excavating.

    Services Not Offered

    Installation of septic tanks & field lines.

    Frequently Asked Questions & Answers about Roto-Rooter

    How is Roto-Rooter overall rated?

    Roto-Rooter is currently rated 4.5 overall out of 5.

    What days are Roto-Rooter open?

    Roto-Rooter is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 2:00 PM

    What payment options does Roto-Rooter provide

    Roto-Rooter accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Roto-Rooter offer free estimates?

    No, Roto-Rooter does not offer free project estimates.

    Does Roto-Rooter offer eco-friendly accreditations?

    No, Roto-Rooter does not offer eco-friendly accreditations.

    Does Roto-Rooter offer emergency services?

    Yes, Roto-Rooter offers emergency services.

    Are warranties offered by Roto-Rooter?

    No, Roto-Rooter does not offer warranties.

    What services does Roto-Rooter offer?

    Roto-Rooter offers the following services: Plumbing, drain cleaning, installation of fixtures, water heaters - gas, electric and tankless, septic cleaning, inspections, high pressure water jetting, grease trap cleaning & excavating.

    Are there any services Roto-Rooter does not offer?

    Installation of septic tanks & field lines.