Lucas Chevrolet Cadillac, Inc.

Last night, my wife and I went to look at a new (used) car.  We went to Lucas Chevrolet in Columbia for two reasons.  First, they'd sent us a flyer offering us $1000 over Blue Book for our trade-in, and Second, we'd looked up online and knew they had two cars on the lot that we were interested in.
We arrived there and were approached even before we were out of the car.  We told the guy what we were looking for and he ushered us inside.  He didn't offer to show us the cars, he just took us straight in where he grilled us on what we wanted to pay, what our trade-in was, how our credit was...  then he said he'd be right back and left us.
He was gone for over half an hour without coming back to check on us.  When he did come back he brought us in the back to meet "Big Mike".  
Now remember, we haven't even looked at a car yet.
Big Mike then tells us that he doesn't have any of the make we want that fit what we want to pay.  I said, "What are you talking about, you have 2 on the lot."  
"Oh", he says, "Those are about $25000.  You can't get them for the amount you want to pay."
You all don't know me, but I had done my research....
"Bluebook on those is $18,000 or less", says I.
"Where'd you get that?!", says he.
"From Blue Book", says I.
"Maybe you didn't have all the features right...", says he.
"I used the exact one you are talking about with the features from your website", says I.
"No way," says he, "My cost is $19,700!"
So now that he's told me his cost is about 2 grand more than Blue Book, I know he is either the stupidest dealer on the planet, or he's lying.
"Good Bye!", says I.
Long post, sorry.  The lesson - don't go to Lucas Chevrolet in Columbia.

I have always been treated great. They have several people that have been there a long time which is nice to see a familiar face when going into a dealership. One word of advice...stay away from the promotional sales! Occasionally they have outside sales groups come in and take over the dealership. I have no idea why but stay away during these things. There sales staff is very laid back and non pushy which is why I like it there so much. I have never felt pressured to buy anyhting.

They sent a Flyer indicating a Prize of no less than a $300 Gas Voucher if you return the Flyer. Turns out you'll have to send $5 to "register" if you want to jump thur numerous hoops it would take to have a chance at a $25 voucher. Then you need to send receipts each month in order to qualify for $25 each month. And it appears the Company behind the Vouchers is of questionable integrity.