YOUR WINDOW GUY
About us
2 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVELING CHARGES MAY APPLY.
Business highlights
Services we offer
GLASS REPLACEMENT ONLY & ROTTEN WOOD REPAIR., WINDOWS. ALL TYPE WINDOW REPAIR INCLUDING FULL WINDOW REPLACEMENT
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
72% | ||
14% | ||
3% | ||
7% | ||
3% |
"Thank you!"
We purchased our home in June 2011 and had Allen repair a window that had suffered water damage. The sellers selected him for the service. In May 2012 we again noticed water leaking between the panes of glass. Allen returned to repair the issue. Now, December 2013, the same window is once again leaking. He offered to come look at the window again, but we declined. Having the same window worked on 3 times in 2.5 years seems a bit much. We've had no other problems with any other windows in our home. He seems like a nice guy, but the quality of work has been sub-par. We're looking elsewhere to repair the window this time. I understand that home maintenance is ongoing, but it's unreasonable to have to continue to worry about an issue such as this on an annual basis, particularly when no other windows in our home have had issues.
"To the best of our knowledge, the problem with this window was a manufacturer defect, not an installation issue. Therefore the only option we have is to replace defective product at no cost to customer. She declined the replacement."
"We deeply regret any problems this member experienced. We are always happy to correct any problems caused by the work we perform. I am unaware if she called to report any dissatisfaction as this job was approx. 1 year ago. Our prices are always competitive and strive to do quality work."
Punctual, polite and extremely quick service!
"We are sorry this member was not happy. We feel our price was more than fair and actually installed several screens at no charge since we failed to include them on bid. We had some problems getting pricing from our manufacturer thus delayed our bid. Again we apologize and regret that she was not satisfied however we feel we responded to her concerns in a timely manner. We have been in the glass business for over 25 years and feel we are extremely knowledgeable and perform our skills above par."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.