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Classic Hardwood Floors

Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,

About us

Our business started in 1995. We pride ourselves on our quality work and excellent customer service.We accept most major credit cards on a variety of flooring needs, with our specialty being Hardwood Flooring Restoration and New Hardwood Flooring.

Business highlights

Emergency services offered
30 years of experience

Services we offer

Custom Installation. We offer low V.O.C, Expert Hardwood Floor Restoration, fast dry, high traffic finishes that are Greenguard approved. We specialize in custom staining and a variety of other custom finishes to meet every desired appearance.We also offer dust free sanding (99.9 %).Please see www.classichardwoodfloorco.com and visit our photo gallery.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
0%
1
2%
Showing 1-25 of 41 reviews
Christopher P.
Jan 2020
5.0
Yes, I recommend this pro
$13,000
Luis and his team are wonderful! We experienced some water damage and needed to replace all the hardwood flooring in our home, including the stairs. Luis was professional and friendly throughout the entire process, from quoting to final cleanup. His crew showed up on time each day, cleaned up after themselves, and even came back after the work was done to ensure that we were 100% satisfied. Their pricing is fair and the quality of their work is stellar. I highly recommend Classic Hardwood Floors.

T H.
Jun 2018
5.0
Yes, I recommend this pro
$9,000
Our first major home project. Classic Hardwood removed all the upstairs carpet and replaced it with hardwood. They also refinished the wood flooring downstairs. I found this company and felt comfortable doing business. I was given a fair estimate. The project was on time. Luis and the team worked well from start to finish. They kept everything as tidy as possible and were very friendly and respectful. Also, Luis was easy to contact and communicate with, if I had any questions or concerns he was helpful and reassuring. Choosing the final stain made me nervous but I am pleased with my floors and happy that I had a nice experience. I would use them again.
Response from Classic Hardwood Floors
"thank you very much miss [Member Name Removed]"

Kevin L.
May 2018
5.0
Yes, I recommend this pro
Luis was very professional and easy to reach. He provided the best price and offered the earliest start date. Floors were completed on time. Entire crew was friendly, courteous and friendly. Results were outstanding. I give Luis my highest possible recommendation!

Chattin W.
Dec 2017
5.0
Yes, I recommend this pro
$3,500
Perfectly! Hard-working friendly individuals who did a fantastic job. I have laid hardwood floors and I’m in experienced carpenter. Good value at a good price.

Marty W.
Dec 2017
5.0
Yes, I recommend this pro
PRISTINE!!! Luis and his crew are artists with woodwork!!! IMMACULATE results!! Very professional, always on time, superb communication!! Worked around our schedule and kept dust to a minimum by taping off areas with plastic not being worked on. These guys are THE BEST!!!!! Their work is pristine!! HIGHLY Recommended!!!!! Kept us informed every step of the process and outlined what had to be done and the timeframe. Luis and the entire crew were friendly, professional and it obvious they take great pride in their work. Very reasonable pricing for the quality work involved!!

Josh D.
Nov 2017
5.0
Yes, I recommend this pro
Great - Classic Hardwoods (Luis) is very punctual, works quickly and at a great price. Very easy to work with, my general contractor recommended them and the floor tuned out great!

Julie A.
Oct 2017
5.0
Yes, I recommend this pro
Very smooth operation. Workmen were very polite and respectful of our home. Floors look great and was very fairly priced!

D B.
Oct 2017
4.0
Yes, I recommend this pro
It was a month-long process, but Sean O'Donnell's knowledgeable, professional staff did great work. I'm a perfectionist, so an excellent rating is rare. I had several other quotes, including contractors recommended by my insurance company, and Sean, by far, was more knowledgeable in his approach to resolving my problem. Louis and Carlos were my on site contacts. I would give their work ethic an excellent rating. I asked questions and had many concerns. They very patiently explained the work as it progressed, let me know each day what their stopping point was, and when to expect them next. Sean was not always immediately available but returned every call. I have recommended and will continue to recommend Classic Hardwood Floors.

Renate R.
Jul 2017
5.0
Yes, I recommend this pro
It was an excellent experience. The workers were punctual, polite, and professional. They gave good advice and did not cut any corners. They worked very hard, often on hands and knees. The result: Absolutely stunning "new" floors. The first time we used this company was about 10 years ago, in a different house. We were very satisfied then, and we were not disappointed this time around.

Diana F.
Jul 2017
5.0
Yes, I recommend this pro
This was the most amazing company I have ever worked with. Highly professional, efficient, friendly, and the quality of product and service was superb. I can't begin to say how much I appreciate this company and staff. It was a pleasure to work with them and I highly recommend them.
Response from Classic Hardwood Floors
"Thank you [Member Name Removed]!!"

Cheri P.
Jun 2017
5.0
Yes, I recommend this pro
The Classic Hardwood Floors team did a great job. We had to change our schedule several times and they were very accommodating each time. Our floors look beautiful!
Response from Classic Hardwood Floors
"Thank you! Sean"

Chekib K.
Jun 2017
1.0
$3,800
Bad job! Made my experience so stressful do not .. the owner doesn't even live in the Memphis area he lives in Nashville
Response from Classic Hardwood Floors
"Thank you....This is our first bad review ever...in 22 years.Customer was very unreasonable and slandered my men. It's states in our contract that we are not responsible if the customer gets involved in the work ...which she did.We had no control over her. The problem was she had stains and dark condensation around her nail holes and previous dark wood filler which we explained could not be filled...especially due to the dark condensation around the nail holes...so she tried to dig them out and painted over them herself.Other than that the floors were beautiful and we even did an extra coat of gloss for her.My men are professional and some have been with me for 15 years....easy to get along with, they were extremely stressed with her continuous bad language and condensing mannerisms. You can read through the rest of the other many reviews to see that my men and our company provide excellent service with humble attitudes."

Lee R.
Mar 2017
5.0
Yes, I recommend this pro
$2,500
Sean's team showed up as scheduled and performed an excellent job on what looked like floor which needed replacing. Afterwards, they looked like new. Excellent Job and I would recommend his services to anyone.

Tim H.
Jan 2017
5.0
Yes, I recommend this pro
Sean came in and looked at the original hardwood, and explained exactly what would need to be done. And, with confidence, he said the rooms should blend nicely. The workers came on time, sealed off what areas they could (we decided to stay there during the work), and were very polite. We were so very impressed with the way the floors turned out. The floors blended seamlessly.

Ronald S.
Aug 2016
5.0
Yes, I recommend this pro
$3,500
I had used Sean before in my older house and the job was done to perfection. So when I bought a new home, he was the first call I made after the offer was made. He kept to the schedule as best as you can with variables. Most importantly was his team's attention to details. They do not cut corners and they take the job personally as if it was an art (which it is). They perform each step correctly and it looks absolutely perfect. He even helped me out after the movers scratches a few spots. Sean is the busiest man around but he still does a great job keeping up with all of his projects and his team's eye for perfection would be hard to find elsewhere.

Bruce B.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Matthew W.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Connie B.
Nov 2015
5.0
Yes, I recommend this pro
$1,700

When the guys first came out they pointed out to me to areas of dark spots in the living room and dining area, probably where floors had gotten wet under old carpet. They advised that floors might need stained to cover dark spots. However I believe in wood character and imperfection. We own some antiques and as you know they are not perfect. So I insisted on seeing floors after they were sanded. They were quite beautiful once sanded and filler added and they put down a little sealer to let me see. I said to them perfect, just seal. The floors in all rooms were beautiful, just as I expected. I think staining them would have made the  dark spots darker. Wood is not perfect and my floors are beautiful even with a couple of little dark areas. I would most definitely recommend Josh and his guys. Nobody could beat their price and don't let someone tell you that  their lower price means less than perfect, it does not. I could not have ask for a better job. Even when the guys called and said that one out of a hundred times is the humidity so high that the first seal is to wet to buff out the next day and they needed an extra day to dry. lol it would happen to me. I told the guys do it right, if you need another day, take it. The next day floors were dry they buffed out and resealed, beautiful. Just wish I could post pictures. All my friends are amazed at the transformation the floors have taken.

Thanks Josh



Joseph B.
Jul 2015
5.0
Yes, I recommend this pro
$3,500
Classic Hardwood Floors did an excellent job with stripping, staining and sealing the oak floors at our new house.

Having spent better than 15 years as a residential general contractor and having built in excess of 300 homes, most with hardwood floors, I was very pleased with how these guys handled the bidding process and their price beat the other reputable subs who bids the job. I was, however, concerned when Sean O'Donnell suggested they get the floors done prior to the painters completing the painting in the house. The traditional approach, and approach I had always taken, was to have the floors sub be the last in the house as floor issues are harder to fix than paint touch ups. Sean convinced me to try his approach, which he assured me would produce not only excellent floor work, but also better paint finish due to the paint going on after all the floor sanding was complete. Sean was spot on...the paint job was great and the floors were perfect. To add to the stress level and complication factor we were out of town while this work was being preformed. Working with Classic Hardwood Floors was an excellent experience and I would highly recommend them to anyone. The knock on residential subcontractors is lack of responsiveness, inability to adhere to a schedule and punctuality. Classic Hardwood Floors gave me the best experience I have ever had with a flooring contractor and gave me the best flooring job I have ever seen. I highly recommend Classic Hardwood Floors!
Response from Classic Hardwood Floors
"Thank you. ..that was the best ...thank you for your sincerity and detail"

Sharon G.
May 2015
5.0
Yes, I recommend this pro
$15,900
We found Sean O'Donnell and his crew to be extremely conscientious and professional.  They were very helpful throughout the entire process and made it as easy on us as possible.  We love the results and would have no hesitation in using Classic Hardwood again or in recommending them to others.
Response from Classic Hardwood Floors
"Thank you so much [Member name removed]! Mr Suggs and you are some of the nicest people we have had the tremendous pleasure of working for!!!!"

Rhonda B.
Apr 2015
5.0
Yes, I recommend this pro
$12,260
They were very helpful. I wasn't sure what type of wood I wanted. They helped me pick out a beautiful hardwood and gave me an excellent price.  He is very meticulous in his work. During the process he provided a lot of information on different  types of hardwood and finishes. He helped me make an excellent selection. I have gotten many compliments on the floor.

Zak K.
Feb 2015
5.0
Yes, I recommend this pro
$2,000
Our refinished floors are flawless.  Classic Hardwood saved us having to install all new hardwood and preserved the vintage floors, which was our preference.  They have the character of old flooring but are smooth, sturdy and able to be cleaned as if brand new.  Josh was patient as I selected the color and the team was in and out quickly and quietly as we have young children.  Sean answered all of my questions before starting the job and gave me a prompt quote when we were in a rush.  I would recommend CHF to anyone.  We have wood floors on the second story of our home that are in ok shape, but the process was so hassle free- I am now considering having those refinished as well.
Also, we elected to use the Bona water-based sealer and couldn't be more pleased.  There were no fumes and we could walk on it 2 hours after it was applied.  Well worth it!

Elizabeth P.
Nov 2014
5.0
Yes, I recommend this pro
$3,000
The workmanship was excellent and the floors are beautiful. I could not be happier with the finished product. The staff were skilled and took the time necessary to do an excellent job . In addition they were prompt and and efficient, but were also willing to take all the time necessary to answer my questions and assist me in making decisions about the finish. Very professional, and devoted to making the customer happy.

Jane S.
Oct 2014
5.0
Yes, I recommend this pro
$3,375
I was dreading having my floors done after hearing so many horror stories from other people who had theirs done.  From start to finish it was a breeze.  They were there exactly when they said, performed the work on time and the finished product was absolutely beautiful.  I would recommend this company to anyone who is looking to have their floors done.  I cannot say enough good things about my experience.

Marcy T.
May 2014
5.0
Yes, I recommend this pro
$8,500

When we purchased the 7yeard old house 2 years ago the floors were cupping.  Poor installation on the builders part.  The wood was not allowed to acclimate at all.  Sean and his team refinished the entire house and did excellent work.

Based on using this company 2 years ago and knowing the quality of work and the workmen were still the same ones, I did not contact another company for bidding.  All of the workers were very professional and punctual.  They are so eager to please and make sure they meet your expectations. 


Showing 1-25 of 41

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Classic Hardwood Floors is currently rated 4.9 overall out of 5.

Classic Hardwood Floors accepts the following forms of payment: CreditCard

Yes, Classic Hardwood Floors offers free project estimates.

No, Classic Hardwood Floors does not offer eco-friendly accreditations.

No, Classic Hardwood Floors does not offer a senior discount.

Yes, Classic Hardwood Floors offers emergency services.

No, Classic Hardwood Floors does not offer warranties.