BRATS ANIMAL AND MOLE CONTROL
About us
Our goal is to provide our customers with reliable service at a fair price.
Business highlights
Services we offer
ARMADILLOS, BIRDS, CONTROL OF ANIMALS. RATS, FLYING SQUIRRELS, MOLES & CHIPMUNKS. TRAPPING & PREVENTIVE SEAL-UP ON STRUCTURES. ROOF &FOUNDATION INSPECTIONS., RACCOONS, SKUNKS, SNAKES, SQUIRRELS
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 2% | ||
| 2% | ||
| 0% |
I am completely dissatisfied. He and I had a dispute because he sent his son out to do it. He was not feeling well, but his son did nothing. He did not know what he was doing. I told the dad about it and he said he would send him out again to reset the traps. So he did but he pulled them after three days before we had a chance to see if he caught any moles. Then he billed me for that reset and I had already paid for the original setting. I like this guy, but I was not happy. I told him I was not going to pay for it until he took care of it because he told me verbally he was not going to charge me for it. Then he sent me to collections without sending me any other kind of notice. I got a phone call from collections so I paid them for work that he did not really do. When he came out the first time he did such a good job at a fair price. I could not say enough good things about him. He did a great job, but his kid did not know the job as well and was not as thorough. So I paid several hundred dollars to catch nothing.
The price wasn't the lowest, but they more than make up for it in value of their service and expertise.
I became aware of rodents in the attic and crawl spaces and called Brat's for their assistance. Ross came out and did a preliminary inspection of the house. He explained the process and I agreed to proceed. The two man team (Ross and his Son)
arrived on time and got right to work. They spent an hour or two inside and then went outside for the balance of the day. They inspected every square inch of the roof, siding and foundation of the house. Several points of entry were identified and repaired.
I was very pleased with the work that was performed.
The only negative was the total price.....a little pricey, but considering the time spent and the outcome of their work, it was worth it.
I would use them again!
Ross and his son scheduled a time to do the required work and they arrived on time and did the work planned. They email pictures of damage caused by the pests and pictures of their repairs. This is a great way to prove they have done the needed repairs and educate you on the damage. They captured the squirrels, flying squirrels, and attic rats and removed them. He also blocked entries that existed or were created by the squirrels. They followed up regularly to check traps and we are now free of attic pests.
We will have to hire a carpenter/painter to repair some of the damage that was caused by the pests. Brats blocks entry points with screen, which can/will serve as a permanent repair in most cases, but some of the damage is wood damage that needs further repair. The only thing I believe Brat's could do to improve their service is to add a carpenter to permanently repair damage that is either visible from the street or that needs to be painted to prevent future weather damage. In our case, that is probably about 5 places.
Apparently in the billing I was overcharged. I was surprised to receive a significant check from the company based on their noticing this error. I commend Ross Bratton for his honesty and integrity.
They set out several traps (Hav-a-Hart type) in various locations around the garden. When we discovered an animal trapped, they would come by and pick up the loaded trap, replace with a baited trap, and relocate the animal.
They saved our garden from these pests.
3/11/2013 ($68.00): Preliminary inspection/estimate - Attic street side exterior ground view - all droppings and footprints are from squirrels. No rat or raccoon signs -- ESTIMATE -- Full room inspection, trapping setup with all return trips for removal is $745 plus $12 per hold sealed to prevent re-entry. Vent screen is OK but thin. Digital pics taken of all entries and emailed to customer. 90 day full animal exclusion warranty/1 yr on all locations sealed.
3/12/2013 ($897.00 in total): Full roof/ladder inspection, trapping setup with return trips ($745.00). Sealed 2 roof joints and 1 main gutter entry at $12 each ($36.00). Install panels over 4 soffit/siding holes $12 each ($48.00). Paint all visible panels, customer to provide paint. Installed 1 outgoing trap and 3 incoming traps on roof.
I was relieved they responded so quickly, and their pricing was in line with what I was seeing on Angie's List. Sorry we needed their services, but I was grateful for the job they did. Oh, they did capture one squirrel within 3 hours of setting the traps. The squirrel was taken away and relocated over 8 miles away. I love animals, but in all honesty, I really didn't care what they did with the little rodent. Squirrels belong on the outside, NOT the inside. I hope you never need this type of service, but give Brats a call. I feel you will be happy you did. Oh, and they are VERY nice! They even called me every couple of days to see if anymore animals had been caught. They left the traps in place for a couple of weeks to ensure none were left in the attic, and no others were attempting to come inside.
Licensing
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