Allstate - Rod Lovelace

Insurance Agencies, Financial Planning, Firewood

About us

I’ve been with Allstate for over 16 years and have worn many hats in the company. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important – your family, home, car, boat and more. I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction – that’s something I’m glad to be a part of. I’m committed to helping you protect what you have today and prepare for tomorrow. I understand the importance of thinking about the “big picture” when it comes to your financial future. From life insurance to retirement, I’m committed to helping you reach your financial goals.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Insurance Agency, Auto Insurance, Homeowners Insurance, Motorcycle Insurance, Boat Insurance, Life Insurance Complimentary policy renewal phone calls, Annual Policy Review Appointments

Services we don't offer

Health Insurance

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-15 of 15 reviews

Timothy R.
01/2017
5.0
insurance companies
  + -1 more
I'm not a fan of basically using the national office for all claims, but I have been very happy with dealing with anyone in the local office. After being with them more than 5 years, we shopped around the rate, and nobody could beat it, which is reassuring when you are satisfied with the service.
Description of Work: Lovelace is our insurance company (Home and auto) We've had to file a couple claims on our auto insurance (unfortunately).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christy A.
01/2017
5.0
insurance companies
  + -1 more
Each time I have call Rod Lovelace's office I have been impressed by the customer service. They are friendly and helpful. I haven't shopped prices in several years, but we switched several years ago to Allstate because their prices beat the other company we were with. I would definitely recommend this office.
Description of Work: Needed home and auto insurance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dottie B.
12/2016
5.0
insurance companies
  + -1 more
I have always gotten great service and everyone in his office is so nice.
Description of Work: I have had all of my insurance with Rod Lovelace for years. I have always gotten great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce C.
12/2016
5.0
firewood, financial advisor, insurance companies
  + 1 more
Fine. My car will be ready after Christmas. Presently I did get a rental car provide by my insurance
Description of Work: Replace rear bumper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kimberly M.
12/2016
4.0
insurance companies
  + -1 more
Our local agent and his staff are wonderful!! However, dealing w/Allstate other than w/our agent/staff RE an accident claim has been a NIGHTMARE!!!
Description of Work: Auto/Home Insurance Have an open accident claim were attempting to settle ....14 mos old!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James S.
12/2016
5.0
insurance companies
  + -1 more
Prices were reasonable and competitive. Service very responsive
Description of Work: Home and car insurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
12/2016
5.0
insurance companies
  + -1 more
Rod Lovelace and his staff, have been there every time we needed them. That is why they are #1 with us.
Description of Work: We have had insurance on our Home and 2 vehicles for @ 14 years. Allstate has been everything we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erica H.
12/2016
5.0
insurance companies
  + -1 more
Great! I've been an Allstate customer for 10+ years, and I recently got quotes from other companies, and Allstate still came out ahead. Lovelace agency is good, they're helpful and responsive.
Description of Work: Auto and homeowners insurance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura S.
12/2016
5.0
insurance companies
  + -1 more
It went well
Description of Work: Car and Home Insurance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lita W.
11/2016
5.0
insurance companies
  + -1 more
Angel got me a quote once I picked a house and had a survey done on the house.
Description of Work: Buying a house and needed to switch my rental insurance to home insurance and have my fur coat included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chelsea T.
11/2016
5.0
insurance companies
  + -1 more
The staff is very good at assisting me with my insurance needs.
Description of Work: Insurance service friendly customer support and they call just to check if I need addition service throughout the year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin H.
11/2016
5.0
insurance companies
  + -1 more
Very solid customer service
Description of Work: Home and Auto Insurance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamla B.
11/2016
4.0
insurance companies
  + -1 more
I didn't have any work done
Description of Work: I don't need any work done at this time

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Samuel S.
05/2016
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy E.
03/2012
5.0
insurance companies
  + -1 more
Rod Lovelace is the agent. I pay him monthly. He is very professional.
Description of Work: I have auto insurance from Lovelace Insurance Agency. My last visit was two months ago when I bought my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1114 Poplar View Ln N, Collierville, TN 38017

    http://www.allstateagencies.com/RodLovelace/Welcome

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Insurance Agencies,
    Financial Planning,
    Firewood

    FAQ

    Allstate - Rod Lovelace is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Allstate - Rod Lovelace accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Allstate - Rod Lovelace offers free project estimates.
    No, Allstate - Rod Lovelace does not offer eco-friendly accreditations.
    No, Allstate - Rod Lovelace does not offer a senior discount.
    Yes, Allstate - Rod Lovelace offers emergency services.
    No, Allstate - Rod Lovelace does not offer warranties.
    Allstate - Rod Lovelace offers the following services: Insurance Agency, Auto Insurance, Homeowners Insurance, Motorcycle Insurance, Boat Insurance, Life Insurance Complimentary policy renewal phone calls, Annual Policy Review Appointments
    Health Insurance

    Contact information

    1114 Poplar View Ln N, Collierville, TN 38017

    http://www.allstateagencies.com/RodLovelace/Welcome

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM