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Kilgore's Flooring

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

We are a family owned/operated business, with over 55 years combined experience. We offer financing options and we take Mastercard, Visa, Discover and American Express. We give free estimates to go to your home and measure.

Business highlights

15 years of experience

Services we offer

1/2" brick pavers (frost resistant), Sell and install porcelain and ceramic tile (floors and walls), carpet, laminate, luxury vinyl tile, outdoor tile, tub surrounds and full showers (remove existing inserts and frame up and install full tile showers), vinyl composition tile. Kitchen backsplashes, wood flooring

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
0%
2
0%
1
18%
Showing 1-17 of 17 reviews
Tebin B.
Apr 2016
1.0
$10,000
They installed broken tiles. Left grouting on the tiles and wall. Damaged the door frames. Removed and did not reinstall the quarter round. When I contacted them about cleaning up and correcting the job Brenda Kilgore told me first I would have to pay 
them the ballance due. When I told her I would pay after the job was done she put a lien on my condo. I ended up having to hire another contractor to clean up their mess. He told me he had repaired several of their jobs in the past.

Anthony T.
Feb 2016
4.0
unknown

David G.
Jul 2015
1.0
unknown
Response from Kilgore's Flooring
"I have checked with all of my sales staff and none of them recognize your name or address. We do not do a lot of work in the Destin area, therefore your information would not be hard to remember. I noticed you marked "YES" for performing work for you, although I could not find your name any where in our system. This is not a practice we normally perform, since we have been in the flooring business for over 50 years now. We pride ourselves on customer service. I apologize for any inconvenience this might have caused you. If you are still in need of floor covering, feel free to call me, Brenda Kilgore."

Marc B.
Jun 2015
1.0
$3,500
them but they never did.  I finally ended up having to rip up the old floors and replace them with new.  I only wish I had listened to the other company they gave me an estimate,  it would have saved me a lot of time and $3500.00.  I could NEVER recommend Kilgore Flooring.
Response from Kilgore's Flooring
"My name is Brenda Kilgore, owner of Kilgore's Flooring. I am sorry to read this review and learn about your experience so many years ago. The business changed ownership in 2010 and I do not have records of service that far in the past. Since changing ownership, we no longer offer floor refinishing services and have worked very hard to offer outstanding product and customer service as you can see from our A-rated reviews and past Super Service Awards. We would welcome the opportunity to work with the member again and provide the first-class experience our customers have come to expect and know!"

William A.
Jun 2015
5.0
Yes, I recommend this pro
$4,500
unknown

William T.
Jun 2014
5.0
Yes, I recommend this pro
$1,800
Everything from picking the tile, estimating the cost and installation was professionally done.  Once the tile was shipped the installer scheduled a walk-thru to determine needs for the job and scheduled the work days.  Installation took approximately two days and looks great.  The crew was very courteous and professional, even replacing three cracked tiles in another room during the job!  We definitely will call these people for our next job.

Beatrice M.
Apr 2014
5.0
Yes, I recommend this pro
$6,000

I couldn't be more pleased. Every commitment was honored and done on time at the agreed to time. I was impressed that all of the installers were local men who have been installing for Kilgore's for 14 + years. They were very professional and very respectful of our property and time. I was impressed that all of the materials including the tile were made in the USA. Finally after the job was complete the owner Brenda stopped by to inspect the install and discuss how we should maintain the just installed look. We will surely use this company in the future.


Terry F.
Feb 2014
5.0
Yes, I recommend this pro
$700
Did very good job. Unable to see sean when completed

Linda H.
Feb 2014
5.0
Yes, I recommend this pro
$4,000
They're wonderful. They're efficient and reasonably priced. They don't make a mess. They did a good clean-up.

Audrey W.
May 2013
5.0
Yes, I recommend this pro
$6,800
So far great

Angela C.
Jan 2013
5.0
Yes, I recommend this pro
$1,800
We were needing some tile laid down in two rooms at a condo. We already had the tile. I dealt mainly with Rochelle. She was very nice. They scheduled an estimate inspection at no charge. She told me the condo complex required a sound barrier, something I did not know. They gave a fair estimate and I selected them. The installer called to let me know he was running a little behind from his previous job, which was appreciated. They came and did the install. They did an excellent job and we would use them again. The price including them removing the old carpet in the rooms, as well as taking out the furniture that was in the rooms.
They also were able to get to me very quickly compared to another installer who could not get to me for several weeks.

Barbara A.
Dec 2012
5.0
Yes, I recommend this pro
$12,000
The installers all did a very good job. The tile was laid evenly and straight. Everything matched up perfectly. I would highly recommend them to others.

Linda H.
Jul 2012
5.0
Yes, I recommend this pro
$3,700
I called, got quotes for the whole unit.  I had the tile done first and came back about a month later with a request to do the carpet.  The carpet was on sale so my second quote was for less than my first.  I was pleasantly surprised and the job went flawlessly.  Many thanks to Rochelle at Kilgore's.

Randall G.
Jul 2012
5.0
Yes, I recommend this pro
$8,000
They were really good all the way down.

Jaqueline P.
May 2012
5.0
Yes, I recommend this pro
$2,000
We were happy with their services. They were nice, and treated us with respect. The overall experience was excellent. It looks good, so we will see about the quality. It looks beautiful. They came when they said they would. They were professional. I would use them again, if I needed more carpet installed in my home.

LIA N.
Jan 2012
5.0
Yes, I recommend this pro
$2,000
They have changed the name a couple of times.  She got different samples every day for almost a month and we found the perfect tile.  She then called a subcontractor to install the tiles.  He just came in and got out.  He did not talk a lot.  He was as good if not better than her.  His customer service was just fabulous.

Barbara A.
Jul 2011
5.0
Yes, I recommend this pro
$1,500
They were prompt and were accommodating, because I needed the work done quickly. 

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Kilgore's Flooring is currently rated 4.2 overall out of 5.

Kilgore's Flooring accepts the following forms of payment: CreditCard

Yes, Kilgore's Flooring offers free project estimates.

No, Kilgore's Flooring does not offer eco-friendly accreditations.

No, Kilgore's Flooring does not offer a senior discount.

No, Kilgore's Flooring does not offer emergency services.

No, Kilgore's Flooring does not offer warranties.