"Thank you for the feed back! We appraite all feed back, it help with our business to become a better customer service oriented company. We will investagate and resolve this matter professinaly and seek to resolve this as quickly as possible. We are a 2019 Super Service Award Winner that we proudly earned."

"Thank you. I know I still get calls from Illinois. everyone is been understanding and polite. I'm now serving the great community of Chattanooga Tennessee."

"Wow! How is this a fair rating? I called her right away. I offer to do the work, but because I do not sub out my projects, my schedule was full. How do I get a "C" because I'm busy? I'm scratching my head. Well know this everyone. I'm honest, I do what I say and when I say it. I show up and work gets done. Yes the wait for me gets long at times but I'm busy because of the quality of work I do! To a lot of people, I'm worth the wait! Thanks."

"This person has miss placed her review. My phone service has never been disconnected. I don't know what number she called, but my numbers are in good working order. Give me a call 309-292-9606 or 815-575-7227. That's too bad I would be happy to helped her any way I can. I just tried calling myself through the Angie's list web sight, the phone works fine. Be absurd, my phone serves are working and I would be happy to help. Please double check the number your calling or contact Angie's List if the numbers your dialing do not connect you. There just my be a system error and not a number disconnected. Have a nice day!"

"Thank you Tim for the bonus give on through payment. It is nice when people show there appreciation it that way."

"This lady contacted me and demanded me to meet only during there business hours from 9 - 5 pm. I tried to politely explain that I only give quotes in the late afternoons or evenings because I was doing work in the day for clients that hired me. I guess because I did not comply with what she wanted, I am being called rude. I will work hard, I will be fare on my prices, I am honest and do all I say, I do not cut corner. I can't always meet the customers needs or requests and when I can't, I do not it is fair or good business etiquette for that customer to make false and incorrect statements here in this platform. Know this, I feel bad I could not please the customer. I wish I could have. However I understand that I just wont be able to please everyone all the time."

"The home owner's statement is not true! You know the one thing the guys fails to state is that I returned the money he had paid me. if I lost my temper, why would I take time to tell him I was returning his money? Okay lets see, I remember that the home owner told me "HE" himself the did the electric. He had installed the fan way too low in the ceiling. All I tried to do was bring the fan higher for him. The cover would have never been flush if left then way it was done. Except when I did, yes I ran a screw through the wire to the fan. How is it a electrical wire was tied to the rafter right where I would screw the fan box to the rafter? The home owner did not give the line coming out of the fan a pig tail long enough out and tied the wire directly over the area the screw hole in the box that you use to mount the fan with. Then he did not install any nail or crew guards. He told me that he had done all the work and that he had someone come out and check his work. When I came out to bid the work he show me one layout of the tile for the floor. Then when I came to buy the materials he had a different style and layout. When I questioned him HE snapped at me saying, "Look if you don't like, it I will do it my self!" I though WOW, how short tempered. But I brushed it off and pushed forward. Then when I hit the line for the switch, I offer to repair the line AT NO CHARGE. But he was very upset and no mater what I said he just wanted me to stop the work. I won't waste time putting what he said and how he said it, it was just uncalled for! So I picked up my tools and left. I told he I would not be returning because of his attitude was too unforgiving regarding the electric line. It was the home owner who lost his cool and told me to stop over a honest mistake. If I had done the install I would have never tied a electric line down over the area that a screw would need to go without a nail guard being put into place. Sure I made a mistake but was willing to fix it, but once again, it was the home owner who was rude and upset. I believe he is mad and give the review as such because he would not allowed to verbally abuse me and get away with it. I will work hard for any home owner and I will be honest for them as well. However I will not be verbally abused for any price. I feel bad that I needed to leave but I found it best to do so."

"Wow, really? This guy would not allow me to set up a time to see the project. I offered many options but no time was good for him except Saturday. Well Saturday we are closed and do not conduct any business. If I can not see the project, i can not give a fair and accurate quote. So i chose to pass because the home owner would not agree on any time for me to go to the home and see the project. My record shows, I do all size of repairs and do a good job or better. Its too bad I was not allowed in the home when my schedule allowed."

"Some homes and conditions of the wood are so bad that a new door way is required. However, the home was built with a metal frame on the house and not put in plumb. The home owner did not want to spend the additional cost to properly repair base before installing storm door. Like he said, it was no fault of my abilities. I did all I could."

"This person called me over to his house. He took me through to every room and showed me where he wanted new tiles. I gave him a quote then left his home. I don't see how I did not listen to what he wanted. What really happened is he called me back after I left his home and wanted me to write up everything on paper so he could present to his prospective home buyers, because he wanted to sell the home. See, he did not want to spend any money to replace the flooring. He just wanted me to help he sell his house by providing a document to show the potential cost of new flooring to any one who may be looking to buy his home. So he could get a good price for his home. That is what the guy said to me. I told the guy I was not interested in supplying that type of service. He was persistent, but I refused, again. I find it odd for someone to give a bad review because I did not provided a service I do not provide, but they wanted me too. My history shows I will do everything possible to make your house look beautiful, however I do not provide the services this person was seeking. Yet when I told him so, he refused to listen to me and keep texting me. Then when I refused to do what he asked, he writes a misleading reviews here. I wish him the best and hopes he sells his home. However trying to force me to provide a service I don't or he will write a bad review is not anyone I would do work for, I'm sorry to say."